duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,188 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff and always willing to help . Thank you”

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Posted 6 years ago

“Interesting service to have for sending money to Cuba. The only pitfall is the exchange rate which is insanely a disadvantage for Canadian dollars. But I would still recommend this service. The website works well with the eInterac.”

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Posted 6 years ago

“Soy usuaria de Duales por muchos años y en realidad siempre lo recomiendo porque su servicio es rápido y seguro, es en los únicos que confío para hacer mis envíos a Cuba. Nela.”

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Posted 6 years ago

“Duales offers a great way to send money to loved ones in Cuba. 🇨🇺 I have been using this service since 2013, and they are very reliable and speedy. Very honest and have excellent customer support.”

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Posted 6 years ago

“I'have been your customer for quite some time and no complaint for any wrongdoing from duales . Iam satisfied the way your people conduct business !”

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Posted 6 years ago

“I've been using Duales to send money to my friends in Cuba. The rates are very fair and the service is great. The money usually gets delivered within a few days and I've never had a problem. Thank you.”

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Posted 6 years ago

“Very quick service and people had very helpful every time I needed their assistance. I would recommend to anyone.”

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Posted 6 years ago

“I tried to use your service to send money to Cuba ‘Envio a domicilio’ but your system resolutely prevented me from entering the recipient’s correct address. This is surprising, given that (a) it’s a normal Havana address and (b) it’s presumably where the money would be delivered. For the record, the address is: Calle 90 #902 entre Avenida 9 y 11, Barrio Querejeta Municipio Playa La Habana Provincia La Habana [Note: Either - but not both - of the last two lines could be omitted without affecting the correctness of the address] Among other odd notions, your system apparently thinks Habana is a municipio. It is not. Moreover, the system doesn’t list any of the capital’s various municipios. Nor does allow for inclusion of the Código Postal (CP). Regards Andrew Mate”

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Posted 6 years ago

duales-com is rated 4.3 based on 2,188 reviews