duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,222 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are problems with you're apps ,they dont function properly. Please check them .”

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Posted 6 years ago

“I have been happily sending money to Cuba with Duales since 2013. I've never had a single problem and their service is excellent. I highly recommend it to anyone with confidence. Thank you Duales!!”

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Posted 6 years ago

“Website service is direct and expedient. Very satisfactory.”

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Posted 6 years ago

“i have been using them for over 10 years on and off very best”

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Posted 6 years ago

“Excelente servicio. Entrega oportuna.”

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Posted 6 years ago

“I found this site luckily after another service I used discontinued funds transfers to Cuba. With this service they can actually hand deliver cash in Cuban Convertible Peso (CUC), which is preferred over an AIS card transfer that still has to be processed through a bank. It is a unique funds transfer process and a big help to anyone needing to send money to the Island. The delivery timelines are quite prompt as well, usually within 2 days of placing the order. Duales has been a great help to me and my family whenever I need to get emergency funds to Havana. Thanks again for all of your help over the last two years. Cheers, Don”

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Posted 6 years ago

“Simple and easy. Rapid delivery.”

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Posted 6 years ago

“Very good service. It’s always fast and the transaction proses is simple. Also, the employees are always nice and polite over the phone.”

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Posted 6 years ago

“YO USO DUALES HACE 10 AÑOS Y EL SERVICION Q USTEDES DAN ES EL MEJOR GRACIAS POR SU AMABILIDAD Y SU RAPIDA ENTREGA GRACIAS Y ESPERO SEGUIR MUCHOS AÑOS MAS CON USTEDES NUNCA HE TENIDO NINGUN PROBLEMA.GRACIAS NUEVAMENTE.....”

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Posted 6 years ago

“...I deal a lot with duales and first my card did not go through because visa thought it was fraud. then my password and account was blocked. after a few phone calls ,I was told it went through but I did not receive a confirmation back. it seems it was sent to my business which it never is...it was there....I do not appreciate being told ....DONT CALL SO MUCH”

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Posted 6 years ago

“Excellent customer service! I was skeptical but everything worked perfectly.”

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Posted 6 years ago

“I have sent money to a friend overseas many times using Duales and have never had a problem. The money is delivered directly to her house two days later. It's a fantastic service!”

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Posted 6 years ago

“A veces la entrega en Cuba toma más de tiempo que el requerido según criterio del receptor del envío. Ademas, el encargado de contactar el cliente cubano no escucha los comentarios que se le hacen para mejorar el servicio.”

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Posted 6 years ago

“The office has always been very helpful when I get stuck. Delivery of funds are always prompt. Great service.”

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Posted 6 years ago

“Normally quick efficient service. But now it is not working for me.”

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Posted 6 years ago

“I've been using Duales for more than 20 years!!”

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Posted 6 years ago

“Very reliable and easy site.”

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Posted 6 years ago

“I have been using Duales for few years. Very good service, never have any problems I definitely will keep sending money to my family en Cuba.”

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Posted 6 years ago

“Great service and reliable . Ive used it for many years and hopefully for many more ahead. Thank you”

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Posted 6 years ago

“great service ,,,fees a bit high over all i,m happy giovanni”

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Posted 6 years ago

duales-com is rated 4.3 based on 2,222 reviews