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Easyjet Reviews

1.9 Rating 403 Reviews
21 %
of reviewers recommend Easyjet
1.9
Based on 403 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

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Easyjet 1 star review on 21st September 2025
Anonymous
Easyjet 1 star review on 8th May 2025
Supreme Assets Recovery AT G Mail .com
Easyjet 1 star review on 18th March 2025
Lilian
Easyjet 1 star review on 18th March 2025
Lilian
Easyjet 1 star review on 29th October 2024
NW
Easyjet 1 star review on 29th October 2024
NW
Easyjet 1 star review on 29th October 2024
NW
12
Anonymous
Anonymous  // 01/01/2019
I've never experienced such rude and appalling customer service and a 16 hour flight delay doesn't warrant compensation? Ridiculous
Helpful Report
Posted 12 years ago
no announcement, no info, just sat on a floor waiting to know what's going on. Your customer service is crap
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Posted 12 years ago
easyJet that's a pretty perverted vision of customer service
Helpful Report
Posted 12 years ago
your customer service is embarrassing! 10 weeks, 12 emails, 2 phone calls and still not had additional travel costs refunded! joke, what a dissappointment
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Posted 12 years ago
Customer services fail! It's all about the end to end experience ...
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Posted 12 years ago
How NOT to do customer service. Oh easyjet I feel some more staff training is in order. terrible experience today
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Posted 12 years ago
3 hour delay to EYZ084 to Luton with no apology or explanation from easyjet staff at the terminal. Thats poor customer service.
Helpful Report
Posted 12 years ago
Easyjet is rated 1.9 based on 403 reviews