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easymanuals Reviews

4.3 Rating 945 Reviews

82 %

of reviewers recommend easymanuals

Company Reviews

4.3

Based on 945 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About easymanuals:

easymanuals.co.uk is the UK's fastest growing online vehicle workshop manual store. We pride ourselves on providing the best workshop manuals at the best prices with the best customer service.

You can be assured that all our workshop manuals are virus free, spyware free, trojan free, spam-ware free and completely safe for you to download fast and with ease.

From custom workshop manuals created to your exact VIN number through to vintage manuals for vehicles from the last century, you will find what you need at easymanuals.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“doesn't have my manual for a 1983 Chevrolet s10 Durango,it's too bad”

“I bought an online version of a workshop manual but found it would take days to download. So, in addition, I purchased a usb memory stick version which came with “Vmware player” necessary to access the manual. Unfortunately, the Vmware refused to load to my computer and I therefore could not access the workshop manual. A help request was answered promptly but the advice was to load the Vmware player and try again, which of course was impossible. Further requests for help have been ignored, as has the request for a refund. So two weeks after my purchase I still do not have a usable copy of the workshop manual for which I have paid £42.93 and the ticket requesting help is still open and marked NORMAL priority!!!!!. Easily the worst online customer service I have ever experienced.”

“I had read that many of the easymanuals where pdf files but without being able to varify that info I purchased my manual. It was not pdf and although I received help that perhaps should have been enough to get the files readable on a mac, that did not happen. If you have a mac and are thinking you can down load and read, it did not happen for me. I gave up and wrote it off as a loss.”

“Slower than expected arriving but my real concern is that the product isnt working and I CANNOT get any response from Easymanuals. I bought the Ultimate Vauxhall discs and cannot open any part except technical bulletins. The Easymanuals online dashboartd/help section does not work and my emails have not managed to get a response after 2 weeks.”

“I ordered a dvd manual for my ford focus 2012 1.6 ecoboost but it was to complicated for me to load it is not suitable for some one with just average computer knowledge, so I then ordered a usb manual and tried many times to load it but the computer would just freeze, I then contacted easy manuals again and they said they would send it on a pdf file, when I received it 1.6 ecoboost was not covered just 1.5 ecoboost and duratec, so ive paid for nothing complete waste of money I have give up with it easymanuals?”

“Useless. No manual covering my 2015 modell.”

“They do not recognise a Mercedes Citan. What a waste of space!”

“this is spam....they just here for money....not able to download....”

“I try to download file some times ,nothing ...now system stop my download file and in my personal page there's no link anymore! No way just spam!”

“Over a day trying to download, very slow, the rar file is corrupted and i can not extract the files”

“Waste of money, horrible customer service. Buy from someone else.”

“Rude and condescending, do not use this person. All the negative reviews are deserved. Do yourself a favor and search for another source.”

“Pésimo, muy mal servicio, ya va mas de un mes que recibí el pen drive que compré a un ALTO valor y NO FUNCIONA lo he probado en varios computadores y nada. Un ingeniero en informática me ha ayudado y nada. La plataforma de ayuda es deficiente demoran mucho en responder, varios días y su respuesta NO SIRVE de NADA. MUY MAL PESIMO”

“After over a month I haven’t received my Audi Q3 VIN manual which I paid 66.49€ for. Only a general manual. Don’t buy!”

“No working file send...tried on multiple devices IoS and samsung and windows...no go,what is worse is no timely response from,,customer service,,......never again”

“paid good money for a down load tried to down load failed each time contated them a few times could not resolve and was told I would need to purchase a preloaded USB. So I asked for a refund and when credited the refund I would purchase the USB. still waiting so I am now looking at my Visa company to get a refund, more Hassel. They are now not getting another order from me”

“Very slow support purchased a manual and it dissapered from my dashboard in 1 hour, when contacting support no reply for 24 hours, head office based in spain so it gives an idea,”

“Compete waste of my Time and Money. If you have any scene dont waster money. I really cant believe that this many genuine customers are happy with their purchase, I am certainly not and would not like you to waste your money.”

“Paid good money received poor product. Much communication not resolved. Ask refund 4 times nothing. Oh 'Rich' negative feedback is not a threat as positive feedback is not a reward. It is a statement of truth. You may be a wiz on the PC but have not looked at this issue from my side, the Customer! losing £15 will not break me and suggesting that Vauxhall don't make manual's for the benefit of 'Nigel' Moi' is very patronising. Fact is I served an apprenticeship with Vauxhall when I was 15 back in 1975, I guess that was some time before you graced us with your presence. I didn't find it so hard to use then however it was on Microfiche. If you're not sure what that is ask 'Alexa'. Buyer beware!”

“This is not av electronic document. It`s a scanned copy of a bokk and is not seachable.”

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easymanuals is rated 4.3 based on 945 reviews