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easymanuals Reviews

4.3 Rating 945 Reviews

82 %

of reviewers recommend easymanuals

Company Reviews

4.3

Based on 945 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About easymanuals:

easymanuals.co.uk is the UK's fastest growing online vehicle workshop manual store. We pride ourselves on providing the best workshop manuals at the best prices with the best customer service.

You can be assured that all our workshop manuals are virus free, spyware free, trojan free, spam-ware free and completely safe for you to download fast and with ease.

From custom workshop manuals created to your exact VIN number through to vintage manuals for vehicles from the last century, you will find what you need at easymanuals.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don’t wish to get personal however we purchased a complete VW 2007 2lt TDI manual,series 5 Jetta with a BDK series motor I also provided the vehicle vin...we had several attempts to download the manual only to receive the wrong manual.we requested a USB stick and did not even receive a reply.....not at all happy,I hope I have to retract this review”

“I’m very disappointed that the download version is not available in PDF ! This version with all this installation of a vitual machine to go back to window XP is not practical and simply unusable, the time I lost to get access to the file is simply out of common sense ! And not usable when you need the info on the job !”

Hi. Please get in touch with our support centre and we may be able to send you a PDF manual.

“Scam, scam, scam, do not use! Take the money and provides you nothing.”

“Absolute scam!!! Do not use this service!!! I paid 60 euro for a custom VIN manual. Waiting a month and still nothing, nobody responds to my emails. This is a very scammy, shitty service, do not use!!!!”

“I HAVING A HARD TIME FINDING A PROCEDURE TO TAKE OFF THE QUARTER PANEL OF A 2015 VW TIGUAN CAN SOMEONE HERLP ME”

“very very complicated to download! Complete waste of £14”

“The VW Polo manual is a collection of random documents. I have yet to find interior bulb types or information on the locking system that I'd hoped to utilize. All in all a waste of money.”

“Ford Fiesta workshop does not work...i try many times PC and Mac, but does not start the virtual drive.”

“This VW EOS manual is very poor, a collection of random pages from the general VW manual thrown together including many in other languages, this will be of no use to me or you, I can’t even find a fuse box diagram, I have been asking for my money back but getting nowhere.”

“Something sems t acve gone am,is. I sent for a Srvice Maual for he Yeti. I payed by Palpal. Tod date I have not recieved the order. There could be a reason for tis, perhaps I have missed something? Jim Hanah”

“Oem PDF Workshop manual, Not open??”

“What a load of rubbish this firm is Fails to provide link for download deletes help queries without help and ignore emails. Stolen £14.99 do not trust this outfit”

“Paid for but did not receive download. Sent two messages on customer live chat no response to either”

“ABSOLUTE GARBAGE”

“I bought the manual for the range rover 2002-2008, unfortunately it is up to 2005. I need it for 2007 and there is not even 3.6 v8 engine. Do not help me with anything.”

“Ordered a manual with VIN that they say "This service is labour intensive and so we aim to deliver your unique customised manual within 24 hours. Dependant on the vehicle specification and vehicle manufacturer this may be a lot sooner or on very rare occasions a few hours longer. " It has already taken three working days and the order is still in state Processing. I made a ticket and got no answer.”

“Bad product, Even worse service. Ordered a q5 manual that came in 69 separate files for various models. Was unable to locate any of the info I needed. Customer service was a disgrace. Stated that they had forwarded my refund request to a manager, but the ticket was closed without action. Made a 2nd query and received no response after 3 weeks. They're obviously ignoring me so I will now leave reviews wherever I can to help people avoid this terrible site.”

Hi This is a little bit unfair. The manual is a full PDF manual that covers a number of vehicle years, engines and gearboxes. So, rather than have a single PDF file with tens of thousands of pages, the manual is split into sections so, there will be a powertrain manual for each engine, and a manual for each gearbox. So you simply delete or disregard the files you don't need. There are also wiring manuals that cover different vehicle years, all making it easier to navigate the manual.

“I purchased what was advertised as Ford Kuga MK2 PDF Workshop Service & Repair Manual 2012-2018. The downloaded manual was for a Ford Escape (the US version of the Kuga) which is similiar but not the same so not much use as a workshop manual. I was then offered an electronic manual (a Ford ETIS webserver running under a virtual machine). This give some information but no access to wiring diagrams etc. Better than nothing but still not great. Fortunately I purchased at a reduced price but still £11 wasted I think.”

Hi We have a PDF manual with wiring, if you raise a support ticket we will happily send it to you.

“manual will not set up very little tecnnical information expensive and nothing to show for it”

You should reach out to our support team and we can hep you with any installation help and also potentially send you a PDF manual if there is one available, perhaps that should be the 1st step rather than a negative review?

“Customer service isn't too bad but my manual was of very bad quality.”

Hi We are sorry you are not happy with the manual. We don't actually write the manuals, this is done by the vehicle manufacturer so all we can do is supply you with the official workshop manual and do our best customer service wise, which I think your review shows you are happy with. We can usually explore getting a different manual if you give us the chance but it is a little unfair giving us a 1 star review when we haven't really done anything wrong.

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easymanuals is rated 4.3 based on 945 reviews