Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

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William

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Anonymous

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The search engine enable me to research what I was looking for and look at options to buy the product. It was easy process after making my choice and even easier to pay through Paypal. I received email notification and was informed where and when my parcel was due to arrive. All in all a very professional swift easy enjoyable experience.”

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Posted 7 years ago

“Good quality, good website, good delivery”

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Posted 7 years ago

“By not having to get out of the house thats how.”

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Posted 7 years ago

“Grate site easy to buy”

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Posted 7 years ago

“I always find what I need at the best price and rely on them for help and support with my orders”

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Posted 7 years ago

“Quick postage, and reasonable prices.”

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Posted 7 years ago

“Excellent for pretty much anything you can think of buying!”

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Posted 7 years ago

“Nice and simple...easy payement arangements..goods arrived on time..and as described”

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Posted 7 years ago

“Lot of selections and cheap prices.”

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Posted 7 years ago

“Never disappointed with posting service & advanced timing, good. Well described selling items.”

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Posted 7 years ago

“I ordered something that I wasn't happy about and ebay did everything to help me get my money back”

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Posted 7 years ago

“100% satisfaction great srevice”

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Posted 7 years ago

“I BROWSED AND BOUGHT AN ITEM I LOVED.i got a quick service was also yold when to expet the item giving me time to organise someone to be there for me to receive my parcel.”

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Posted 7 years ago

“You can always find a bargain on Ebay.”

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Posted 7 years ago

“I was happy with my order it come on time”

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Posted 7 years ago

“Cheap and good quality.”

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Posted 7 years ago

“Yes I'm very happy”

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Posted 7 years ago

“delivery in good time.”

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Posted 7 years ago

“I have been using ebay for years and never had a problem with them.”

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Posted 7 years ago

“IF YOU HAVE A PROBLEM WITH AN EBAY SELLER, EBAY TEAM ARE VERY HELPFUL AND QUICK TO CHECK EVERYTHING THAT YOU HAVE EXPLAINED TO THEM. IN MY VERY FEW COMPLAINTS ABOUT A SELLER LETTING ME DOWN EBAY HAVE RESOLVED COMPLETELY TO MY SATISFACTION OVER THE PAST YEARS.”

Helpful Report

Posted 7 years ago

Ebay is rated 3.1 based on 4,107 reviews