Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Good choice. Very reliable. Look after you.”

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Posted 7 years ago

“Ebay are a quality site for people to purchase goods. Easy to deal with.”

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Posted 7 years ago

“Lots of products for cheap prices. easy to use.”

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Posted 7 years ago

“Ordered processed very quickly. Tracking very informative and payment easy. Order arrived early. Very pleasant delivery person.”

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Posted 7 years ago

“They. Ever lie”

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Posted 7 years ago

“Excellent idea. Great at sorting out problems”

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Posted 7 years ago

“Always good value for money items, and usually free postage.”

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Posted 7 years ago

“My order came really fast, packed securely, shopping was easy, good info on the product”

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Posted 7 years ago

“they give a personal guarantee of money back if you pay through paypal good for peace of mind.”

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Posted 7 years ago

“A lot to explore.”

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Posted 7 years ago

“I have had issues in the past with items from sellers on Ebay but Ebay Customer services has been very good in sorting out my issues! Nice place to shop! There is always a bargain lurking! Recommended having a look! :-) Best wishes José”

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Posted 7 years ago

“I was able to purchase some very sweet sentimental presents for my partner from our newborn for Christmas. They came before their delivery date and are absolutely perfect, I can't wait for him to open them.”

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Posted 7 years ago

“this site has a wide range of products to choose from”

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Posted 7 years ago

“Usually whenever I want to register with an online company, when it comes to my bank details it's just so much faffing about, but Ebay was incredible, instead of mucking about for an hour trying to get my details accepted, and getting angry and frustrated, the whole process with Ebay took no time at all. It's also very good value for money.”

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Posted 7 years ago

“So many items to choose from and the convenience at prices that are competitive to the high street”

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Posted 7 years ago

“Great communication from sellers when problems have occurred - very good level of customer service.”

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Posted 7 years ago

“It’s ok but not better then Ebay”

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Posted 7 years ago

“They have good price ,but i do not like they delivery”

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Posted 7 years ago

“The order I made with Wordery was perfect, but the one with eBay Wordery was a bit of a nightmare, the book was damaged on arrival, a replacement was sent and that got damaged as well, and the third attempt was better. I will order directly from Wordery instead of Ebay. You have a great selection of art history books that I want and my wish list is definitely getting bigger!”

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Posted 7 years ago

“Most of the products I order from eBay are delivered quickly, and are very good quality.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,113 reviews