Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,112 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 15th September 2025

Genevieve

Ebay 1 star review on 11th September 2025

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Nigel Devlin

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William

155

Anonymous

Anonymous // 01/01/2019

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“Lost money to a crypto scam? Contact recovery team now at Francis*Olivia*7*71*@*gmail.*com to start your full refund process”

Helpful Report

Posted 5 months ago

“Review Title: eBay Withholds Payment for Successful Sales — Unacceptable! Review: I sold four iPhone 13s through eBay, all successfully delivered with satisfied customers. Despite this, eBay has refused to release my payment of $800. I provided all tracking information and proof of delivery, yet they continue to withhold my money without a valid explanation. Customer service has been unhelpful, offering no resolution. This experience has damaged my trust in eBay as a platform for selling. Sellers beware — even if you follow all the rules, you might not get paid!”

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Posted 5 months ago

“After being scammed by this broker , I found out about Sup*reme*asset*7**@**gm*ail.**com and they recovered my funds back.”

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Posted 6 months ago

“Ebay are criminal fraud and a stalker. Be warned! Stay away!”

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Posted 6 months ago

“Ebay.com is still a good online platform. But you have to be very very cautios in order to not be cheated by dishonest stores.”

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Posted 7 months ago

“eBay used to be a good company 20 years ago. No more. The fees are now more than 20%. eBay escrowed by funds for no explainable reason. The complexity has become insane and getting actual assistance for help is not going to happen. I will never use again.”

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Posted 7 months ago

“E-bay is a host for fraudulent sellers. I have issued several instances/reports i.e. at least (6) of criminal fraudulent acts by sellers and each and every time e-bay responds by telling me that they find the seller NOT to be at fault. This response is of course a ROBOTIC response but at the same time tells me e-bays policy with respect and in contradiction to the law. E-bay evades any and all responsibility, even after proof has been issued regarding criminal fraudulent acts. Is this the AMERICAN way? I am coming to an end re my e-bay account and it's sad because I trusted e-bay, but no more. E-bay has lost it's personal connection with it's buyers and has developed a way to rid themselves of any issues or complaints/reports from buyers, the people who have been cast aside and whereas e-bay has dictated the buyers have lost their money and their concerns of sellers abuse is of no consequence and it's a dead end. E-bay's website mentions that any decision made by e-bay or it's robot can be challenged. This again is false and I have (6) examples to prove this. Even when you contact e-bay and speak to an agent, it must be an office in the Philippines where they pay peanuts to monkeys.”

Helpful Report

Posted 7 months ago

“I can’t thank Benito Gabriel and his team enough for their outstanding help in recovering my money from a scam platform. They were thorough, responsive, and extremely efficient, ensuring that I got every dollar back. Their expertise and dedication made a stressful situation much easier to navigate. I highly recommend their services to anyone dealing with similar issues! 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

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Posted 7 months ago

“Ebay is always looking for ways to screw sellers, find yourself a different site to use.”

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Posted 7 months ago

“Quotex is very grateful platform i loved it”

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Posted 7 months ago

“I have been on eBay for several years and as we all know there are seral counterfeit goods being sold through eBay. I have reported these items with substantial proffer and I assume the new Policy of eBay is to ignore these claims and allow counterfeit / illegal goods to be sold on eBay. Another example of a corporation that has no moral or ethical compass and is focused on profits weather or not they or gained legally or illegally. Shame on the thieving sellers and the platform that supports them. First photo is of a real Benchmade with the word Design under the Siebert name”

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Posted 8 months ago

“I sold artwork on eBay for almost 20 years. Over the years the fees increased steadily until they were taking about 25% of each purchase. In recent months, they also started tacking on penalties for unexplained additional shipping charges that they never explained that cost $20 to $23 on every shipment. They made it hard to reach a customer service rep, but even after you talked to the reps they would promise to look into the additional shipping charges, but the conversations were rarely even acknowledged and they never responded with a resolution. They just kept taking my money. On items I sold in the $50 range, they were taking almost all of the $50 for themselves leaving nothing for me. If you are looking to sell on-line, avoid eBay. They appear to be focused on taking all of the money for themselves.”

Helpful Report

Posted 8 months ago

“Whenever purchased an item off eBay it has arrived quickly and on time with good communication if a problem has occured or arisen from faulty or an item has not arrived it has always been straight forward to contact the seller , ,easy to navigate the website in search of any items”

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Posted 8 months ago

“I ordered a wrong sized watch band from Ebay and, because I was pleased with the item, requested to simply exchange it for the correct size. Ebay's apparently computer-generated solution was for me to reorder the item and they would reimburse me. The website Ebay directed me to for the repurchase is non-existent! Plus, Ebay could not guarantee the correct size was in fact available. Tiring of the dysfunctional robotics, I requested a refund but was refused. Never again, Ebay! I'll stay with Amazon.”

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Posted 8 months ago

“company is ok”

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Posted 8 months ago

“Never buy or sell at this platform. It has horrible customer service, high fees and they can keep your money without any explication. Just horrible.”

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Posted 8 months ago

“Best company.”

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Posted 8 months ago

“Not good company as they used to be before. I bought an item on ebay with coupon. They weren't able to confirm my order, and then they offered to ask for refund. But why? If i want an item? Customer service wasn't able to understand and explain even, why they could not confirm my order. The seller even didn't receive my order...”

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Posted 8 months ago

“Good store online.”

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Posted 8 months ago

“I recently bought 2 sets of tires using eBay. When purchasing the tires I was asked to give the make, year , model and trim of each vehicle. The car tires were perfect and installed locally. eBay showed that the tires I ordered for the truck were a match however these tires weren’t the right load rating for my truck. I attempted to return them through eBay and they would only send one label, Fed-ex needed 4 labels and the cost to ship back was more than I paid for the tires. I contacted Customer Service and they refused to take any action to solve the issue and I went up one level which was the same response. I wouldn’t have purchased the tires had the information been correct. So I am stuck with the loss of the cost of the tires and no resolution or help at all from eBay. I am so disappointed with this outcome. I have since seen a commercial on TV the eBay guarantees the parts will fit. NOT TRUE! The information is wrong and they won’t do anything to help the buyer.”

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Posted 9 months ago

Ebay is rated 3.1 based on 4,112 reviews