Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,129 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 13th November 2025

Peter Jessie

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quick delivery and products as described.”

Helpful Report

Posted 8 years ago

“web site easy to access, good delivery very quickly”

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Posted 8 years ago

“Great selection...”

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Posted 8 years ago

“Took me quite a while to get in to eBay but I am glad i have kept going Had some great bargains an the free p&p can not be match on there buy now deals”

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Posted 8 years ago

“selection is good, quality of items is equal to what you pay, payment process and delivery options are good and the returns system is easy to follow.”

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Posted 8 years ago

“had what I was looking for and the shipping was fast”

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Posted 8 years ago

“reasonable price, fast shipping”

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Posted 8 years ago

“Saves leaving your chair, you order online, the postman delivers the item, any problems, and you speak to the person on the other end, and you get a refund.”

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Posted 8 years ago

“Always find what I need on eBay. Constantly buying from it. One of the best websites for buying ever made.”

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Posted 8 years ago

“Great products and great bargains to be had”

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Posted 8 years ago

“Easy to get what I want They are always there to help I case I need help”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“replacement saw blades for my husband,first class product and very quick mailing”

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Posted 8 years ago

“very quick to dispatch and deliver goods”

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Posted 8 years ago

“Ordered Thule 591 Cycle Rack for my Car. Prompt service, also kept informed regarding delivery. 1st Class Service, certainly use them again.”

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Posted 8 years ago

“1 TB 2.5 laptop hard disc drive for ibm Lenovo G555 Very happy with the item, great price too !”

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Posted 8 years ago

“I can get loads of my favourite products a lot cheaper than on the high street. I can save loads of pennies!”

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Posted 8 years ago

“Fast shiipping”

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Posted 8 years ago

“Good price and many items”

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Posted 8 years ago

“cheap price and good quality”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,129 reviews