Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

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Anonymous

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopping at ebay is easy, there is a variery of items in shop.”

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Posted 7 years ago

“Had a query on a customer cancelling an order so had to ring ebay. They were very polite and quick to answer the call and resolve the problem.”

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Posted 7 years ago

“got better all round this year”

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Posted 7 years ago

“Good products easy to order”

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Posted 7 years ago

“Quick and easy from start to finish. Products on time and packaged well.”

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Posted 7 years ago

“Good and useful tech”

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Posted 7 years ago

“the quality of the product is good”

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Posted 7 years ago

“a very happy customer”

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Posted 7 years ago

“Most items I order come very quickly. If there are any problems Ebay will step in and help with All problems until your satisfacted.”

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Posted 7 years ago

“I have been using this site for a long time and I feel good. Maximum seriousness on the part of everyone.”

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Posted 7 years ago

“ebay is a great place to buy new or second hand stuff make sure you check around dont just buy it ...look and u will see cheaper”

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Posted 7 years ago

“I buy a lot from ebay and have always will you get a great price and what you need.”

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Posted 7 years ago

“Very good merchandise”

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Posted 7 years ago

“allways find a bargain and get nectar points”

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Posted 7 years ago

“Wide range of choices. Postage charges sometimes high but acceptable. Excellent range of payment methods including American express”

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Posted 7 years ago

“Lots of choices and good prices ranges”

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Posted 7 years ago

“good products and good delivery”

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Posted 7 years ago

“Fast delivery, efficient customer service. Good variety of products.”

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Posted 7 years ago

“Ordered some.sun visors and was really fast delivery and product is great”

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Posted 7 years ago

“I think the best website around for shopping. Always got what you want and very reasonable too.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,107 reviews