Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Great shopping experience. Alway's there to help if things go wrong.”

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Posted 8 years ago

“Not getting what is advertised or problems like pc not in working order :-(”

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Posted 8 years ago

“They have a wide range of products and it's easy to get free postage without spending the twenty pounds plus that amazon charge. Most items have speedy delivery and I really feel eBay have upped their game, I even get nectar points.”

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Posted 8 years ago

“Received all goods quickly”

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Posted 8 years ago

“I like the codex .book great price”

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Posted 8 years ago

“Fast reliable service”

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Posted 8 years ago

“eBay is a very safe place to make online purchases and they are good at resolving issues when problems do arise .”

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Posted 8 years ago

“Most sellers offer excellent service”

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Posted 8 years ago

“you can find more or less what you need at an affordable price”

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Posted 8 years ago

“I have used EBay for many years and can honestly say that I am always happy with my purchases including goods from abroad. The only time I had a problem with a damaged shed that had to be returned was promptly sorted by PayPal and other questions have always been answered by Ebays exceptional staff on the phone.”

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Posted 8 years ago

“Very helpful if any problems”

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Posted 8 years ago

“Most of the time I find eBay sellers very good,on the odd time I have Not received Goods,but I must say eBay have always refunded me,it just take a little time.thanks”

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Posted 8 years ago

“I loved my whole shopping experience”

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Posted 8 years ago

“The availability of the products is good and there is so much that can be found on there from the most small goods to the most big goods. There is a lot that can be found. But I don't like the fact that the conditions and the functioning of some of the goods is not great at all but overall Ebay is good.”

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Posted 8 years ago

“Every thing I need I find and quick delivery. Easy to negotiate the site as well”

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Posted 8 years ago

“It arrived on time”

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Posted 8 years ago

“Good site and prices, good delivery”

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Posted 8 years ago

“Always great service”

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Posted 8 years ago

“on ebay you get some real good bargains, and fast delivery times, well worth a look”

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Posted 8 years ago

“Great choice for the buyer”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews