Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,129 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have rarely had an issue on Ebay whether buying or selling and the one occasion where there was an issues was sorted very quickly by the Ebay Team. It is a site where almost anything can be bought either used or new.”

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Posted 8 years ago

“Quick and easy shopping with plenty of choice”

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Posted 8 years ago

“Efficient,prompt and easy to use,good payment options,quick delivery from seller”

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Posted 8 years ago

“I am so happy with their customer service. It is so respectful and reliable.”

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Posted 8 years ago

“BRILLIANT SELLING SITE THAT HAS ALL YOU NEED TO NOW ON HOW AND WHAT TO BUY”

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Posted 8 years ago

“good selection of things to buy most of the time can always find what i need good service”

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Posted 8 years ago

“Guaranteed products and returns.”

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Posted 8 years ago

“as always, you can find pretty much anything on ebay, and every order I've ever put through as been delivered on time, with the best customer support as well.”

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Posted 8 years ago

“can always find what I need”

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Posted 8 years ago

“Delivery on time, good packaging”

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Posted 8 years ago

“Good to get a great price”

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Posted 8 years ago

“very good customer service”

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Posted 8 years ago

“Emporium of everything!”

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Posted 8 years ago

“Rapid delivery low charge for postage.”

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Posted 8 years ago

“They have every thing yon need Any problems they sort out quickly”

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Posted 8 years ago

“Really good support with tracking and payment.thanks heaps shopping made easy and simple.”

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Posted 8 years ago

“i got what i wanted from it with pretty good customer service.”

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Posted 8 years ago

“Professional and I trust them to assist with any issues quickly.”

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Posted 8 years ago

“lots to offer, easy to find”

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Posted 8 years ago

“Always a choice of a number of the items I am looking for.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,129 reviews