Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

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William

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Anonymous

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good shopping experience and was extremely happy with my purchase. Delivery was earlier than expected so that was a plus.”

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Posted 7 years ago

“I use Ebay for all purchases, I find it quick, easy and simple. I would highly recommend!”

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Posted 7 years ago

“Prompt service and returns are easy with a wonderful variety og goods”

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Posted 7 years ago

“Excellent online shopping anything you are looking for you will find it on eBay”

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Posted 7 years ago

“always a bargain”

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Posted 7 years ago

“Love this site as always has great bargains and excellent customer service!”

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Posted 7 years ago

“very fast shipping, stand behind there product”

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Posted 7 years ago

“Always a 1st class service from their sellers.”

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Posted 7 years ago

“I found the car accessories very easily with the intuitive website provided by eBay, paid with PayPal and the goods were delivered next day ——- superb service, thank-you”

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Posted 7 years ago

“Very happy with every purchase I have made.”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Cheaper than any other retailer fast delivery makes you wonder how much profit these companies make”

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Posted 7 years ago

“Quality products at amazing prices”

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Posted 7 years ago

“We have been doing up our home room by room and have been upgrading the radiators as we go. The iBath vertical column anthracite oval radiators are amazing and add that bit extra to the finish of each room. They are easy to fit to the wall and arrive quick following the order being placed. We are just in the process of planning a new kitchen and we will be ordering our final radiator for the house. Even the company that connects the pipe work refer to us as the house with the posh radiators. Top quality product, fantastic prices, fast delivery and never had any problems.”

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Posted 7 years ago

“Very good range of products and prices”

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Posted 7 years ago

“Very good range of products and prices”

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Posted 7 years ago

“Fast delivery and exactly what I ordered”

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Posted 7 years ago

“very user-friendly”

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Posted 7 years ago

“IN OVER 10 YEARS SHOPPING WITH EBAY, I CAN COUNT ON ONE HAND THE TIMES THAT I WAS NOT HAPPY WITH MY PURCHASE.”

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Posted 7 years ago

“A big shout out to Ebay customer services. Brilliant communication and above all I very much appreciated the personal service I received - I felt my custom was important to them.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,107 reviews