Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Professional and I trust them to assist with any issues quickly.”

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Posted 8 years ago

“lots to offer, easy to find”

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Posted 8 years ago

“Always a choice of a number of the items I am looking for.”

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Posted 8 years ago

“So helpful and so kindness.”

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Posted 8 years ago

“It's eBay”

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Posted 8 years ago

“reliable and secure”

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Posted 8 years ago

“I found what I wanted!”

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Posted 8 years ago

“Ebay always has everything I need. I like the fact that you are buying from small businesses and individuals rather then large companies. I like that the buying process is quick, simple and easy and also that I can sell my own products to an extremely large market, which is better then any car boot sale or other website that I know.”

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Posted 8 years ago

“very quick service”

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Posted 8 years ago

“eBay has trade with customers. Hassle free service at home through internet.”

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Posted 8 years ago

“Purchased a pair of shoes that was not as expected. When I tried to resolve problem through the channels available they turned me Down. Paypal / through ebay. Still havent resolved the problem”

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Posted 8 years ago

“Just great people selling fast delivery”

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Posted 8 years ago

“Excellent service and delivery”

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Posted 8 years ago

“Ordered goods from the USA, paid via credit card, to be delivered by Ebay Global Shipping.Goods went missing despite courier declaring them signed for. Ebay refused to refund, the seller refused to refund, only refunded by my bank because I used a credit card. I chased the courier and it turns out that Ebay Global Shipping is a scam. Once goods arrive from overseas they end up in a large distribution centre who sub contract cowboys to deliver the goods. In other words individuals who own a van and register with them. Goods are disappearing and the distribution centre deny responsibility if goods go "missing". Ebay entice you with cheap shipping but stay away - it's a scam. In fact, stay away from ebay...period!”

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Posted 8 years ago

“Always purchasing is cheap and easy to get it at home, no hessel at all . Lol”

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Posted 8 years ago

“Easy and quick to use with competitive prices makes shopping a pleasure.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“good product description and shop safeley”

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Posted 8 years ago

“I originally ordered 6 cans White Grease on 18th April- advertised for £18.99 inc delivery. Shortly after that I received a call from them saying I would have to pay an extra £10 for postage. I advised that even second class postage to my address in Aberdeen-shire was only £4.55. They were not prepared to accept this and I cancelled the order with Pay pal and was duly refunded my £18.99. On 31st May I saw and ordered (via e-bay) another 6 cans of identical grease on e-bay for £17.09 with next day delivery included- I did not realise at the time that it was the same supplier: On the 3rd June I e-mailed eBay to advise (re #5138502352) that the product had not arrived. On the 5th June I received an e-mail from eBay with an attachment from 'the seller' (Lubriagecarparts) implying there seemed to be problems with payments from pay-pal- but basically it was badly written 'gobbledygook'; I then had to contact pay pal saying that they would address the problem- However I AM STILL AWAITING DELIVERY 9/6/17”

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Posted 8 years ago

“You have the worldwide market in your hands. Lots of bargains out there.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews