Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

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William

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Anonymous

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lots of choice of things i could get on the high street”

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Posted 7 years ago

“I have been buying from Ebay for quite a while though before it was still very easy to buy an item and be very disappointed. These days Ebay have really fixed all those problems and it just feels like such a safer place to shop from! I’m just happy with how you can find anything and communicate directly with the person selling the item. Infact I love it for that reason. And Paypal and Ebay working hand in hand with each other just make it brilliant. I recommend going to Ebay from now on, you can always find what your looking for at mabe even a much better price then in retail.”

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Posted 7 years ago

“My order came earlier then the expected date so I was more then happy”

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Posted 7 years ago

“goooooooooooooooooooooooooood”

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Posted 7 years ago

“easy to find products and prices”

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Posted 7 years ago

“quick delivery and good sellers”

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Posted 7 years ago

“Don't know”

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Posted 7 years ago

“Items arrived on time and exactly as described”

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Posted 7 years ago

“Easy to use service”

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Posted 7 years ago

“done what it seid on tin so very happy”

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Posted 7 years ago

“It's the future....”

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Posted 7 years ago

“Good functional bidding system excellent support quality goods.”

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Posted 7 years ago

“Great service , even when things didn't arrive they dealt with the problem and got me a refund .”

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Posted 7 years ago

“They dealt with all my enquiries and made sure I had a full understanding of the item I bought”

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Posted 7 years ago

“Happy shopping”

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Posted 7 years ago

“I did not receive an item I purchased, the seller refunded my money and ebay also sent me a 10 voucher off my next purchase.”

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Posted 7 years ago

“I have ordered numerous products from this site. However on one occasion the product did not arrive and I was given a £10 goodwill towards another product from EBay. I found this very efficient and caring customer service and I will not hesitate to order again.”

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Posted 7 years ago

“Really cheap sruff, and specially stuff i liked”

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Posted 7 years ago

“Always helpful with everything also everything always arrives on time quick and easy also love the website !”

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Posted 7 years ago

“Fantastic notification on the items you are watching and very easy to place bids !”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,107 reviews