Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,128 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 13th November 2025

Peter Jessie

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived before date on email”

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Posted 8 years ago

“No problems everything as it was ordered”

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Posted 8 years ago

“They always have cheaper prices than everywhere else, and all the seller give the most accurate delivered dates and the products are always good.”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Always plenty of bargains to be had”

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Posted 8 years ago

“Im always looking for a bargain and ebay never lets me down”

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Posted 8 years ago

“Great choice, free shippingshipping, paying by paypal”

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Posted 8 years ago

“Everything in one place. Just need to pick the right seller by looking at feedbacks.”

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Posted 8 years ago

“I normally purchased my items on Amazon as it is pretty fast and items arrive as described. Recently I tried EBay and I was extremely happy with the whole process. The item I received was not the one I have ordered. I get in touch with customer support and they actioned my situation very professionally and extremely quick. Very satisfied”

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Posted 8 years ago

“early delivery and helpful”

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Posted 8 years ago

“The best shop ever. All i need for my special items.”

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Posted 8 years ago

“Everything you need is available on this site”

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Posted 8 years ago

“Goods delivered in less than 24 hours. Don't know how they do it.”

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Posted 8 years ago

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Posted 8 years ago

“so much choice of items and so many different prices !! certainly the place to find a bargain”

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Posted 8 years ago

“Great wevsite that shows a vast range of products. Saturated by generic items, shipped from china, still one of my top shopping apps.”

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Posted 8 years ago

“They alerted me that my purchased had been set up by a third party, clear instructions of how to claim my money back and pleasant process. Thank you eBay.”

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Posted 8 years ago

“Good site set out”

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Posted 8 years ago

“Customer service was excellent”

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Posted 8 years ago

“Easy service. Lots of choice.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,128 reviews