Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

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William

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Anonymous

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery is always prompt Customer service is excellent and any problems are rectified immediately. Prices are always reasonable.”

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Posted 7 years ago

“Always easy to check how your order is progressing, and they respond quickly.”

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Posted 7 years ago

“Love ordering, always smooth, used for years - excellent!”

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Posted 7 years ago

“Information correct great customer support”

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Posted 7 years ago

“Very fast delivery.”

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Posted 7 years ago

“They had what I wanted and price was ok.”

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Posted 7 years ago

“Very very good”

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Posted 7 years ago

“Best place where to buy some stuff. Easy, fast and free shipping.”

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Posted 7 years ago

“Best place where to buy some stuff. Easy, fast and free shipping.”

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Posted 7 years ago

“i find the ease of ordering from here to be stress free and never get problems.”

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Posted 7 years ago

“Superb ' supermarket' which has virtually everything- you'll never have to go out shopping. Ebay provides super backup service if you need help or need to return anything. It is the first place I go to when I need anything. A***”

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Posted 8 years ago

“easy to buy different things from”

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Posted 8 years ago

“It is handy and full of bargains”

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Posted 8 years ago

“good and prompt service”

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Posted 8 years ago

“The price was really good for the products it bought. I bought one phone cover and 2 screen protectors for a £5 bargain”

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Posted 8 years ago

“Safety in purchasing from unknown services via PayPal and a large diverse product range. We also have the ability to talk to small businesses about other products that they could make for us. Indispensable resource for me and the business.”

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Posted 8 years ago

“I have used eBay for years and I love the great customer service they provide.”

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Posted 8 years ago

“stuff I need is there :)”

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Posted 8 years ago

“Easy to pay items were delivered exactly when they said it would be”

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Posted 8 years ago

“Reliable trading platform with convenient and understandable service.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,107 reviews