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Ebay Reviews

3.1 Rating 4,107 Reviews
53 %
of reviewers recommend Ebay
3.1
Based on 4,107 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Ebay 1 star review on 29th June 2025
Nigel Devlin
Ebay 1 star review on 29th June 2025
Nigel Devlin
Ebay 1 star review on 24th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Ebay 1 star review on 13th June 2025
WhatsApp (+ 4 4 73 88 6 97 9 58.) And Harrylucy977 (at) Gmail . Com Help Me Recover My Lost Money
Ebay 1 star review on 13th June 2025
William
Ebay 3 star review on 13th June 2025
+ 1 216 233 9442 Whatsapp Support Contact Help At Fraudshieldrecovery. Com
Ebay 1 star review on 4th April 2025
Anonymous
153
Anonymous
Anonymous  // 01/01/2019
Quick easy to use and product arrived swiftly with no fuss
Helpful Report
Posted 8 years ago
Always get what im looking for cheaper then other webb sites and high street stores, the variety of things available to buy is more expanse than any other webbs site, and almost always get free delivery. I can search anything that im after and almost always find it on ebay
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Posted 8 years ago
Fast in deal
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Posted 8 years ago
Easy transaction quick dispatch .
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Posted 8 years ago
Fast postage, great items and prices, there just isn't really any competition for the kind of things I buy!
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Posted 8 years ago
always a simple experience, and if there are any problems with a purchase then you can be confident that ebay will help to sort it out.
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Posted 8 years ago
Cheap n good..............n time. Safe money
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Posted 8 years ago
found what i wanted
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Posted 8 years ago
so easy to use, great web site, easy to pay, great to communicate with, tip top
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Posted 8 years ago
So much choice
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Posted 8 years ago
Amazing choice and so reliable
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Posted 8 years ago
Massive choice of market
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Posted 8 years ago
I've read many poor reviews on several different sites, although I've had nothing but excellent customer service. Sometime ago I had a customer who tried to say she'd not received the item I'd sent her, she was very rude and threatened to report me to ebay, I remained polite through out and didn't rise to her attempts to bate me. Ebay checked our correspondence and quickly found in my favour. They also removed her negative comment. More recently a seller sent me a product that in no way reflected what they were advertising. The seller ignored my messages, and refused to accept the returned product. I let ebay know that the seller had refused the returned tracked item and they refunded my money almost immediately. When I use the post office, I always take my item to the post office so I can get a receipt. This then acts as my proof of postage. The post office covers the item up to about £20 if it gets lost. And for ebay I have proof of postage. Maybe ebay are getting better or have I just been lucky? Good luck everyone...
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Posted 8 years ago
A handwritten thank you card shipped with eBay order? That's customer service.
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Posted 11 years ago
customer service rocks! Lots of questions, queries and quirky issues and all sorted graciously!
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Posted 11 years ago
Ebay is rated 3.1 based on 4,107 reviews