Ebuyer.com Reviews

Name: Ebuyer.com
Rating: 4.74

4.7 Rating 53,538 Reviews

96 %

of reviewers recommend Ebuyer.com

Company Reviews

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Metrics

4.7

Based on 53,538 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Ebuyer.com 1 star review on 29th June 2025

Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5) When I Thought My Scammed Crypto Was Gone For Good.

Ebuyer.com 1 star review on 25th May 2025

Mary John

Ebuyer.com 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Ebuyer.com 1 star review on 14th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very frustrated. Tried to order three times and the payment just failed. Tried to phone them and they are closed. Had to try order again and use paypal. Still, they just count the money, not interested in customer service.”

Helpful Report

Posted 9 years ago

“E Buyer returns policy is rubbish. No options even after receiving a damaged item. I was expected to be available ALL day to return a faulty item. The major problem being that there is NO alternative. Rubbish, rubbish, rubbish.”

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Posted 9 years ago

“Cheap”

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Posted 9 years ago

“i set for free delivery but then it added the delivery charge I request to deliver to one address but it add my default address”

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Posted 9 years ago

“* Research and then select a single product, shown as "in stock" on ebuyer * Register, checkout order and have payment taken * Receive order confirmation email, swiftly followed by "order cancelled" email * Order is cancelled because either "You've asked us to cancel your order" (no), or "An item on your order has been discontinued or is now out of stock" * Check product page again on ebuyer. Product still shown as in stock. * Wait for up to three days for refund (according to email) Rubbish. Will go out of my not to recommend.”

Helpful Report

Posted 9 years ago

“Your instant pop-up page prompting me to change my browser to one including your site means I have completed my order but will not return again, sorry.”

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Posted 9 years ago

“Trying to create an account is almost mission impossible. Site and functionality need a serious rehaul. (I am a professional system analyst) Due to perseverance I was able to create account and make the order.Someone with less patience and know-how would have omitted any purchasing!!!”

Helpful Report

Posted 9 years ago

“late delivery's, poor customer service and treat Business customers worse than the general public.”

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Posted 9 years ago

“Was obliged to have item delivered to an alternative address in Aberdeenshire as Ebuyer were going to charge an additional £4.99 to deliver to the Scottish Highlands despite the fact that delivery was to be by Royal Mail”

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Posted 9 years ago

“All good, until I received my order confirmation email. Although ebuyer invites customers to enter a SEVEN line address, the order confirmation email reports only the last FIVE lines of the address field.......In other words, the first TWO lines are missing. I'm now left wondering: Am I going to have to knock on the door of every last address in my post code to find my ebuyer delivery? I know other people who have complained about this error.......but ebuyer seem incapable of sorting it out. Very disappointing.”

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Posted 9 years ago

“painful experience, website been hooking up all day, require more details than most, and second security on credit card made whole experience take nearly a day, poor, can't wait for the purchase to arrive late for Xmas!”

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Posted 9 years ago

“All I wanted was a small order for some key ring torches but the difficulty trying to finish the order was stupid -I had to change my old password, your delivery charges are not cheap, difficult getting free, kept getting put on to index of products, froze on payment choise, couldn't get into paypal etc etc. time wasted repeating ID and password -not a happy bunny!”

Helpful Report

Posted 9 years ago

“There was a problem which was not my fault- calling up the agent either could not or would not resolve things- it took for me to raise the complaint using a third party to get things sorted, maybe if things were done right the first time or the agent was able/willing to help this would have been marked better.”

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Posted 9 years ago

“good easy simple purchase”

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Posted 9 years ago

“I used to buy from Ebuyer years ago but stopped because of the horrendous trouble not only 'signing' in but having to 'reset' my password every time I tried to buy something, in the end I admitted defeat and gave up ! Today was no exception, and if it wasn't for the fact that what I wanted to buy was a present I would not have persevered and gone elsewhere. Ebuyer in my opinion does not encourage loyalty with its customers, as far as I am concerned it does quite the opposite with it's obsessive security measures and outdated postcode listings which needs updating as a matter of urgency because this is the exact same problem I had, unbelievably, many years ago !”

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Posted 9 years ago

“Website extremely slow and unresponsive. Taken two hours to purchase one item valued at £2.50”

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Posted 9 years ago

“i use regularly, Very easy to navigate with good prices and a good range of delivery options”

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Posted 9 years ago

“dident know this site ,but my brother told me about it very pleased with it fast and efficent to use will return thanks michelle”

Helpful Report

Posted 9 years ago

“Buyer kept being blocked by my Kaspersky even after repeated attempts - SO I WON'T BE USING THIS TOO OOFTEN, IF AGAIN!”

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Posted 9 years ago

“Put a hefty order through to have it originally rejected by my bag as flagged as possible fraud, after clearing it up with my bank i could re-process and it went through, only for ebuyer then to cancel the order which i had already taken the day off work to stay in for. After ringing their "support" i was told that there is no phone number for the fraud team, you have to wait for everything via email and that it wouldnt be possible for me to re-order for today. On top of all that they have gone and charged my card anyway so I will have to wait until the funds are returned to even think about placing an order again, which to be honest after this experience I think i will go to amazon, at least their one day delivery means one day.”

Helpful Report

Posted 9 years ago

Ebuyer.com is rated 4.7 based on 53,538 reviews