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Edwin Novel Jewelry Design Reviews

4.9 Rating 832 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
The site is easy to navigate I was helped over the phone in the process of ordering my diamond and the women answering the phone was so kind and helpful
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Posted 6 years ago
These little stones are absolutely beautiful! The Rose gold looks fabulous. I use these tiny studs in my secondary ear piercing high on my ear and leave them there.
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Posted 6 years ago
Truly artistic. Wonderful vendor. I would highly recommend.
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Posted 6 years ago
Arrived earlier than expected and was packed beautifully
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Posted 6 years ago
My options were limited since I barely get time for shopping so I decided to try buying diamonds online and this turned out to be an excellent experience. Will surely buy again.
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Posted 6 years ago
A special thanks to Edwin Novel Jewelry Design. My wife's 15th wedding anniversary ring could not be more beautiful. She is in absolute awe, in her words, " It is stunning. " My diamond consultant steered me in the right direction for the perfect center diamond. The sparkle is amazing. The entire experience was top notch.
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Posted 6 years ago
I was at first sckeptical of buying an engagement ring online. However, after my experience with Edwin Novel Jewelry Design. my worries were put at ease.
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Posted 6 years ago
I just bought a diamond online from Edwin Novel Jewelry Design everything was first class, to simply put, "They are the Best
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Posted 6 years ago
I received the earrings yesterday and they are exactly what I was looking for - beautiful but understated enough to wear casually. Of course I could not wait and wore them to work today and already received compliments! Although I don't purchase jewelry often, as a repeat customer at Edwin Novel Jewelry Design I have to say that it is always a pleasure working with your company. Your customer service is excellent - everyone I have communicated with has been very knowledgeable and friendly. And of course the products are excellent. Thank you again and I will definitely recommend your company or return myself if I am ever looking for something special!
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Posted 6 years ago
A job well done. Very professional people. They know what they are doing. Thank you.
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Posted 6 years ago
edwin novel jewelry desing never disappoints! best quality and excellent service.its my 3rd jewelry.
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Posted 6 years ago
i personally picked up my ring and looks perfect on my finger. nice and friendly staff met lisa and kate from the customer service .worth the wait.
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Posted 6 years ago
This is my THIRD purchase from Edwin Novel Jewelry Design and I couldn't be more pleased! I absolutely love my ring. It's gorgeous, exactly as described and has such an intense sparkle. I couldn't be happier with my purchase! I will definitely continue coming back. The workmanship is incredible and the seller is a delight to deal with! Each purchase from this shop impresses me more and more. No complaints here! Thank you so much! I LOVE LOVE LOVE this incredible shop.
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Posted 6 years ago
Had to return for a ring resize and did not encounter any trouble. The aftersales service is exceptional as well. They know how to treat a customer right.
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Posted 6 years ago
The ring is absolutely gorgeous. Lovely quality heavy setting, nicely polished, well presented in a little box. Great seller, good customer service, very happy!
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Posted 6 years ago
Beautiful ring, great customer service. I called several times with questions and they were very helpful.
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Posted 6 years ago
The people at Edwin Novel Jewelry Design were amazing to work with. The ring is amazing! It looks better on my new fiancés finger than it did on line. I am definitely coming back for my next purchase.
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Posted 6 years ago
Lovely, delicate ring. Even prettier in person than how it appears in the photo. Everything came in pretty packaging.
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Posted 6 years ago
I got two rings (one for me and my best friend with our initials on it) from this seller and I just got the rings. I must say that they look wonderful and fit PERFECT. Thanks by the way for the easy communication regarding my questions and the fast delivery (plus the tracking!) I'm sure to buy again from this you in the future! (And aw I think they uploaded a photo of the A and H that I got made from them You're awesome!)
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Posted 6 years ago
The customer service was fantastic to work with as well. Could not be happier with my choice of Edwin Novel
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Posted 6 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews