Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.03

4.0 Rating 668 Reviews

72 %

of reviewers recommend Eezee Pte Ltd

4.0

Based on 668 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 13th February 2025

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Logan, So far delivery has been fine in many purchases. Keep it up.👍 The success of a organisation depends on the people who work there. Train them well especially with company delivery policy. 🤣”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for your positive feedback regarding our delivery services. We appreciate your acknowledgment of our efforts in ensuring smooth and timely deliveries. You’ve rightly pointed out that the success of any organization is closely tied to its people. We are committed to continuous improvement, and your feedback encourages us to focus on training our team members effectively, especially in alignment with our company’s delivery policies. Thank you for choosing Eezee and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Products fit as stated and looks good. But delivery is a bit too long, as it's about over a week including weekend. Overall still okay as my products are not needed in a rush.”

Helpful Report

Posted 1 year ago

Dear Benson, Thank you for your valuable feedback! We appreciate your positive note about the accurate fit and appearance of the products. Meanwhile, we apologize for any inconvenience caused by the longer delivery time. Rest assured, we are continuously working to improve our delivery process. Your understanding is greatly appreciated, and we look forward to serving you again in the future. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“better improve your web pages”

Helpful Report

Posted 1 year ago

Dear Prakash, Thank you for your feedback. We appreciate your input and take it seriously. Improving our website is a priority for us, and we’re committed to enhancing the user experience. To address your concern, we’ll focus on the following areas: 1. Page Speed Optimization: We’ll work on improving the loading time of our web pages to ensure a smoother experience for visitors. 2. Clear Calls to Action (CTAs): We’ll enhance our CTAs to guide users effectively. Clear and action-oriented buttons will encourage engagement. 3. User-Friendly Navigation: Our goal is to create an intuitive navigation structure that helps visitors find what they need quickly. Thank you for your patience, and we look forward to delivering an improved website experience. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“products received ok. Supports from customer service good. But no Invoice avaible from the order comfirmation page online.”

Helpful Report

Posted 2 years ago

Dear James, Thank you for your valuable feedback! We’re pleased to hear that you received the products without any issues and that our customer service provided good support. We apologize for any inconvenience regarding the absence of an invoice on the order confirmation page. We take this seriously, and our team is actively working to address this. Your satisfaction is our priority and we've sent you a copy of the invoice. Thank you and have a pleasant weekend ahead! Sincerely, Eezee Customer Success Team

Posted 2 years ago

“some item become no active & not in catalog, need time to arrange for restock”

Helpful Report

Posted 2 years ago

Dear Hun Tian Chour, We're delighted to know that you got our back by sharing your feedback. Cleaning up and updating our listing is part of our regular check and maintenance, we will ensure to give alternative options for our dear buyers like you to give you more option when certain products are out of stock. We appreciate your business with us and once again thank you for sharing your feedback. Have a pleasant day ahead. Sincerely, Eezee Customer Success Team

Posted 2 years ago

“The delivery is faster than expected for the products we ordered. Keep up the good job!”

Helpful Report

Posted 2 years ago

Dear Joyce, We're thrilled to know that you got your order faster than expected. We aim to always exceed our customer's expectations and make every interaction a delightful one. Please do not hesitate to reach out to the Customer Success Team, should you need any help and support for your future orders. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 2 years ago

“Eezeeのjillさんは、納期に問い合わせに対して、大変貢献して頂きました。ありがとうございました。しかし、納期について、なかなか売主と確認出来なかったことは大変残念でした。今後、その改善がされることを、とても願っています。”

Helpful Report

Posted 2 years ago

Dear Arima 様, いつもお世話になっております。弊社にご意見をお寄せいただき誠にありがとうございます。岩井様の注文に関しましては、卸売業者がご注文を当社の倉庫に配送されるまで待つ必要があったため、配送の詳細に関しましては大変申し訳ございませんがすぐにお伝えすることが出来かねますのでご了承くださいませ。御社に多大なご迷惑をおかけしておりますことを､心よりお詫び申し上げます。また現状、卸売業者と協力しており将来的にはシステムが確実に改善されるよう努めてまいります。また、その他のご不明点やお困りのことがございましたら、ご遠慮無くいつでもお問い合わせくださいませ。ご不便をおかけ致しまして誠に申し訳ございませんが、何卒よろしくお願い致します。 Sincerely, Eezee Customer Success Team

Posted 2 years ago

“It has been noted that some of the items we have been ordering from the past have been removed from your catalogue, when we request for repeat order, either the stock not available or no longer carry the same items, but we will be apprecaite if Eezee can find alternatives products that can match with our previous orders so as to prevent any delay in our order, and good to have a quick response too.”

Helpful Report

Posted 2 years ago

Dear Eileen, We are so grateful to have a loyal and dedicated customer like you. Your feedback is well noted and we will do our best to find quality alternatives that match your previous orders. We appreciate that you are willing to allow us to serve you, and we endeavor to provide you with the best service possible. Thank you again for your review, we look forward to continuously assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Please have more and more variety of product. Thanks!”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for the rating & your feedback is well noted. If you are looking for a certain product, feel free to contact us at enquiry@eezee.com.sg. Looking forward to assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Goods Received . Good ! Re-order again.”

Helpful Report

Posted 2 years ago

Dear Grace, Thank you for sharing your feedback with us. We are glad that you received the item and looking forward to assisting with your future order. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Good service, but need to wait very long when try to contact by telephone”

Helpful Report

Posted 2 years ago

Dear Sudesh, Thank you for sharing your feedback with us. We are glad that you are happy about our service. We will evaluate our mainline call queue to improve our customers' experience. Have a good day & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Eezee price is quite competitive and services is also good, if the enquiry speed can be improve then that would be best”

Helpful Report

Posted 2 years ago

Dear Suhendry, Many thank for sharing your feedback. We are pleased that you are satisfied with our prices and services. We are working to ensure that we send inquiries' updates timely so we can meet your desired timeline. Looking forward to assisting you with your next order. Have a great day & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“👍👌 recommended”

Helpful Report

Posted 2 years ago

Dear Ryan, Your feedback made our day! Thank you for recommending our platform. Keep in touch & we are looking to assisting you with your next order. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Like any other ecomemce suppliers, waiting time is too long for me. I hope to see if you can provide alternative shipping mode like dhl /sf express.”

Helpful Report

Posted 3 years ago

Dear Mr. Cheng, Your feedback is highly appreciated. We strive to improve customers' experience and we definitely will pass this feedback to related department. We hope to continue assisting with your future enquiries and feel free to contact us at enquiry@eezee.com.sg or call us at 6797 9688. Have a good day ahead. Regards, Eezee Customer Success Team

Posted 3 years ago

“I'm able to find everything I need from Eezee platform from two way light switch, screen wipes to all the stationery required. Only issue is the wait. Would be great if the delivery is within 2-3 business days.”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for sharing your experience & feedback with us. Please be informed that we are working with 3rd party for the delivery, hence we require 5-7 working days to arrange the shipment. However, if you have a specific request kindly reach out to our Customer Success at enquiry@eezee.com.sg or call us at 6797 9688 and we are more than happy to assist you accordingly. Looking forward to assisting you with your future enquiries & have a good day ahead. Regards, Eezee Customer Success Team

Posted 3 years ago

“Is it better to use the same email for everything.”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for taking our call and sharing your concern with us. We are looking into this internally and will improve the way we send the update to give more clarity and avoid confusion. Have a great day ahead! Regards, Eezee Customer Success Team

Posted 3 years ago

“delivery very fast. good”

Helpful Report

Posted 3 years ago

Dear Mr. Wang, Thank you for sharing your purchase experience with us. We are glad that we can deliver the experience you expected. Feel free to check more items for your business at https://eezee.sg/ and contact us shall you need any help. Looking forward to assisting you again! Have a good day & stay safe. Eezee Customer Success Team

Posted 3 years ago

“Product was temporarily out of stock, but the follow up customer service was great to eventually get the oyster LED lights delivered.”

Helpful Report

Posted 3 years ago

Dear Eren, Thank you for sharing your wonderful experience with us. This means a booster for us to continue giving our best to the customers. We look forward to assisting with your future orders. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 3 years ago

“1. On number of occassion item found not available after put up for purchase. 2. Power tools does not come as a complete set. 3. Items found to be more expensive compare to outside market. 4. Item availibility does not match with website and promise date.”

Helpful Report

Posted 3 years ago

Dear Rizal, Thank you for sharing your experience with us & we are sorry for any inconvenience caused. We acknowledge that you brought up the things that we need to continuously improve. Hence, we definitely work closely with our sellers to give the customers like you the best offer we can share. Have a good day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 3 years ago

“It have good response of service upon order. Please keep up the good work done.”

Helpful Report

Posted 3 years ago

Dear Mr. Yap, Thank you for your kind feedback. We’re so pleased to hear that you enjoyed our services! It means a lot to the whole team, and we’d love to assist with your future enquiries very soon. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 3 years ago

Eezee Pte Ltd is rated 4.0 based on 668 reviews