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Eezee Pte Ltd Reviews

4.1 Rating 519 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

Company Reviews

Product Reviews

4.1

Based on 519 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“simple and easy”

Posted 2 years ago

Dear Chua KK, Thank you for taking the time to provide a positive experience, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. Have a pleasant day ahead! Cheers, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Should consider have a one time delivery fees, instead of different shipping fees if wanted to buy few items at one go.”

Posted 2 years ago

Dear Felicia, Thank you for your feedback. As we continue our efforts in improving our services, feedback such as this is highly appreciated. We aim to continiously evolve into giving our customers more flexibility using our platform hence, this is something we will take into consideration. Please stay safe and have a pleasant evening ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“This platform is great with wide varieties of items. However, option to sign up using singpass is a big NO.”

Posted 2 years ago

Hi Alice, Thank you for your feedback, we're very pleased to know that you're happy about our platform and the varieties of items listed. Meanwhile, we value your feedback seriously regarding signing up using Singpass. We will get in touch with you to understand more so we can improve our sign up process and our products moving forward. Stay safe and have a pleasant evening ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“I was skeptical about the website initially and thought it was a scam - but when the products arrived i was quite impressed. Delivery was faster than expected but i have to highlight delivery and product costs are higher than market rates.”

Posted 2 years ago

Dear Yuxin, Thank you so much for taking the time to leave an excellent feedback. We are thrilled that you enjoyed your experience. As we get more suppliers, we hope to improve and provide a much more competitive pricing as we move along. We look forward to doing business with you again. Stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Easier to search”

Posted 2 years ago

Dear Melene, Thank you for the feedback! Rest assured, we will continue to improve our end-to-end process. Stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“There is a missing link between the seller and shopper. Couldn't chat directly to find out more info.”

Posted 2 years ago

Hello Cp Koh, We apologize for the inconvenience this may have caused you, we would love to rectify this as soon as possible hence, can you please write us at enquiry@eezee.com.sg so we can take a look and assist further. Thank you and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Hey Logan, Our team's experience with Eezee has been a positive one. Although there were some hiccups along the way, your support team manage to resolve them eventually! The only issue we ran into was the change of prices in your listing after the order went through, also double listings on the website were pretty confusing to navigate.s Previously our company engaged Eezee during the ideation stage of our company, we were known as HREF previously but Navdeck now. We also reached out to gather your feedback but were unsuccessful after multiple tries. As a start-up founder feedback is extremely important and we hope to hear from you so we can hear your thoughts as well. Thank you. Sean Tan | Co-founder @ Navdeck”

Posted 2 years ago

Dear Sean Tan, The team thanks you for your feedback. As we continue to have challenges with the price changes between our website and our suppliers, we are closely working with them to give a seamless experience for both sides. Rest assured, this is something we want to improve moving on and we will always value feedback from our customers. Thank you and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Receive the email subject with the Invoice but the attachment turns out to be an order confirmation. Please refer to attached image. Improvement can be done for PO202112456 as this delivery took the longest time.”

Posted 2 years ago

Dear Ming Jian, Thank you for your kind valuable feedback. You had always been a great supporter. Allow us to look into this matter and revert to you. Look forward to seeing your next procurement purchase with Eezee! have a great week ahead. Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“I am giving a Good; rather than Very Good because I was a little annoyed with the auto email push mails I am receiving. However, I feedback to Jolene and she quickly deactive it for me. Thumbs up for Jolene Tay's service. She is patient and friendly and go some extra miles to help me with some last minute requests. Thank you!”

Posted 2 years ago

Dear Amy, Thank you for your kind review. We know this is an exceptionally frustrating issue for you. You have been kind and patient on this too and we are grateful. We are so glad to hear that Jolene can assist you. Your kind word will inspire her more. We hope to see you fill your happy cart more with Eezee too. Have a wonderful Christmas and Happy New Year to you! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Good response”

Posted 2 years ago

Dear Mr M.Gaesh, We appreciate your kind valuable feedback. We are glad to hear that you had a wonderful experience shopping with Eezee. We look forward to seeing your cart filled with Eezee too. Stay safe always and have a good weekend ahead! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Good morning All A short span time working with Eezee Pte Ltd. Overall is a great. Very supportive to our request. Being an charitable organization ,appreciate that if you have a special discount for Nursing Home, shorter quotation period and shorter delivery time”

Posted 2 years ago

Good Day Steven, Thank you for your kind valuable feedback. We are glad to hear that you had a great experience with Eezee. As we are moving towards achieving our Customer Excellence recognition, we will be working on better respond time. Do hope to see your shopping cart filled with Eezee again! Meantime have a great week ahead and stay safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Generally an easy site to search for and purchase products. Shipping time was reasonable though being local could be quicker. Categorising of products on the site had some errors but search function did work and found the right items.”

Posted 2 years ago

Dear Simon, Thank you for your valuable feedback. We hear your feedback and constantly working hard to improve ourselves towards service excellence. We look forward to more of your kind support. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Hi Logan, Good day to you. Overall performance is good. But I have few point need to highlight is :- Wrong Price quoted when during delivery pickup then only call for price revised. OTD delay. Delivery man do not have proper DO and communication breakdown. Especially those bulky items. Our site do not have any lifting equipment for carrying the goods. Some unique request need long time for quote. Hope your team can continue to provide better service. Thanks, Kim”

Posted 2 years ago

“Purchase is easy, delivery took awhile to deliver, for faster option possibly if self collection is availble Customer service respond promptly but it will took awhile for any exchange”

Posted 2 years ago

Dear Sender, we appreciate your kind review. As Eezee is constantly looking into ways to elevate customer experience, we are looking into ways to extend this. But for now it is still in review stage. Hope to see you shop more with Eezee. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“overal good”

Posted 2 years ago

Dear Chunyi, Thank you for your feedback. We valued every feedback share with us. Looking forward to see you shop more with Eezee. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“It's good to obtain the quotation online. Due to the payment terms (payment in advance), the purchase request via Ariba system was denied.”

Posted 2 years ago

Dear Jijiang, Thank you for your kind feedback. Do drop us an email to enquiry@eezee.com.sg should you still face some issue with regards to your order. Our team of customer service expert will be happy to assist you. Hope to see your order thru Eezee. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“I like the staff for their professionalism and speed in answering to enquiries. They are responsive and helpful.”

Posted 2 years ago

Dear Francis, Thank you for your kind comment. We appreciate the valuable feedback. We are working hard to ensure our customer experience the best! Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Delivery time is too long, sometimes it's almost a week.”

Posted 2 years ago

Dear Sir/ Mdm, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Had an order in early May, with promised delivery by the end of June. Had some issues with the delivery since the entirety of the goods only came in end July. Quite a long lead time but given the global situation, could understand the constraints faced. Overall, Eezee had good B2B products suitable for my business' use.”

Posted 2 years ago

Dear Desmond, Thank you for the kind words. We’re so happy your visit at Eezee went so smoothly except for the transit time. The pandemic situation has affect the global transportation transit time to be much longer then expected. We’d love to continue providing great service to awesome customers like you. Thanks again! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“SUggest we can have a direct contact person for some simple query.”

Posted 2 years ago

Hi Sandra, Thank you for your kind comment. We are working on increasing more resources and working towards building customer excellence team. We hope to see more of your great support with Eezee. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

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Eezee Pte Ltd is rated 4.1 based on 519 reviews