Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.06

4.1 Rating 631 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 26th October 2020

Joanne Ooi (Absolute Kinetics Consultancy)

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“already good but still need improve for original delivery order from Eeezee not from Eeezee vendor when send the good to us.”

Helpful Report

Posted 8 months ago

“The item was as ordered, but in an opened box. The seller could have indicated as much. It's in fully working order, however.”

Helpful Report

Posted 8 months ago

“Goods well received with proper sealed packaging. Delivery was late 1 day compared to the confirmation note and no notification was shared on this even in confirmation note stated a details will shared once the goods are on delivery. Overall all is okay.”

Helpful Report

Posted 9 months ago

Hi Sir/Maam, Thank you for your feedback! We’re pleased to hear that you received the goods in proper sealed packaging. We apologize for the inconvenience caused by the delivery experience, and we appreciate you bringing this to our attention. We’re currently reviewing our processes to ensure that such issues are addressed and that updates are communicated more effectively in the future. If you need any further assistance or have any more feedback, please do not hesitate to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“all good, thanks for support Savoria Group”

Helpful Report

Posted 9 months ago

Hi Risma Yuniar, Thank you for your positive feedback! We’re glad to hear that everything went well and that you appreciated our support. If you need any further assistance or have any more feedback, feel free to reach out. Thank you for choosing Eezee and we look forward to serving you again in the future. Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“All is fine except for the shipping info once item has been shipped out. Did not get that shipping info and delievery was at my gate. Please review SOP.”

Helpful Report

Posted 9 months ago

Hi Roy, Thank you for your feedback. We’re glad to hear that everything else with your order was satisfactory. We apologize for the inconvenience regarding the shipping information. We will take note of your comments and look into how we can improve our communication regarding shipping details. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have any more concerns or need further assistance, please don’t hesitate to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“There is a "invoice" button in your website for the product that I have purchased but it is not working now . Your "invoice" button should work in such a way when I click it, I can download a copy of invoice, or the invoice can be sent to me. As per now, I always need to send a request to your customer service for invoice. B2B always need invoice.”

Helpful Report

Posted 9 months ago

Dear Chua Kut Tiong, Thank you for your feedback and bringing this to our attention. I’m sorry to hear that the button isn’t working as expected. Our team is already investigating the issue to ensure the button functions correctly. We understand the importance of having immediate access to invoices for B2B transactions, and we appreciate your patience while we resolve this technical issue. Please let me know if there’s anything else you need or if you encounter any further issues. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“glad to register eezee into our company. i suggest eezee to offer same material as per requested so its easier to buyer to proceed it”

Helpful Report

Posted 10 months ago

Hi Iqbal Sidiq, Thank you for your feedback and for choosing Eezee! Your suggestion about offering materials as per requested is well noted. Providing a seamless and efficient experience for our customers is our priority and we will continue to work towards improving our offerings. If there's anything else you'd like to share or any further assistance you need, please feel free to reach out. We look forward to continuing to serve you. Thank you and have a great day ahead.

Posted 10 months ago

“increase speed of time for quotation & delivery to customers, confirmation first for original item from supplier before send to customers, thankyou”

Helpful Report

Posted 11 months ago

Dear Sir/Ma'am, Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding the speed of quotation and delivery. Ensuring accuracy and quality in every order is crucial to us, and we'll continue to improve this aspect of our service. If you have any further suggestions or concerns, please feel free to reach out. Thank you for choosing Eezee and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 11 months ago

“g00d pricing, fast and accuary delivery”

Helpful Report

Posted 11 months ago

Dear C L Boey, Thank you so much for your positive review! We're thrilled to hear that you found our pricing competitive and that our delivery was both fast and accurate. Providing excellent service to our customers is always our top priority, and we're delighted that we could meet your expectations. Thank you for your support and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 11 months ago

“いい取引が出来ました。ありがとうございました。”

Helpful Report

Posted 11 months ago

Dear Shigeharu Arima/Sae Iwai, Thank you for your valuable feedback and we are delighted to hear that you're pleased with the deal! Your satisfaction is truly our top priority, and it's wonderful to know that we could meet your expectations. Feel free to reach out if you need further help and assistance at any time. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 11 months ago

“Dear Logan, So far delivery has been fine in many purchases. Keep it up.👍 The success of a organisation depends on the people who work there. Train them well especially with company delivery policy. 🤣”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for your positive feedback regarding our delivery services. We appreciate your acknowledgment of our efforts in ensuring smooth and timely deliveries. You’ve rightly pointed out that the success of any organization is closely tied to its people. We are committed to continuous improvement, and your feedback encourages us to focus on training our team members effectively, especially in alignment with our company’s delivery policies. Thank you for choosing Eezee and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Products fit as stated and looks good. But delivery is a bit too long, as it's about over a week including weekend. Overall still okay as my products are not needed in a rush.”

Helpful Report

Posted 1 year ago

Dear Benson, Thank you for your valuable feedback! We appreciate your positive note about the accurate fit and appearance of the products. Meanwhile, we apologize for any inconvenience caused by the longer delivery time. Rest assured, we are continuously working to improve our delivery process. Your understanding is greatly appreciated, and we look forward to serving you again in the future. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“better improve your web pages”

Helpful Report

Posted 1 year ago

Dear Prakash, Thank you for your feedback. We appreciate your input and take it seriously. Improving our website is a priority for us, and we’re committed to enhancing the user experience. To address your concern, we’ll focus on the following areas: 1. Page Speed Optimization: We’ll work on improving the loading time of our web pages to ensure a smoother experience for visitors. 2. Clear Calls to Action (CTAs): We’ll enhance our CTAs to guide users effectively. Clear and action-oriented buttons will encourage engagement. 3. User-Friendly Navigation: Our goal is to create an intuitive navigation structure that helps visitors find what they need quickly. Thank you for your patience, and we look forward to delivering an improved website experience. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“products received ok. Supports from customer service good. But no Invoice avaible from the order comfirmation page online.”

Helpful Report

Posted 1 year ago

Dear James, Thank you for your valuable feedback! We’re pleased to hear that you received the products without any issues and that our customer service provided good support. We apologize for any inconvenience regarding the absence of an invoice on the order confirmation page. We take this seriously, and our team is actively working to address this. Your satisfaction is our priority and we've sent you a copy of the invoice. Thank you and have a pleasant weekend ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“some item become no active & not in catalog, need time to arrange for restock”

Helpful Report

Posted 1 year ago

Dear Hun Tian Chour, We're delighted to know that you got our back by sharing your feedback. Cleaning up and updating our listing is part of our regular check and maintenance, we will ensure to give alternative options for our dear buyers like you to give you more option when certain products are out of stock. We appreciate your business with us and once again thank you for sharing your feedback. Have a pleasant day ahead. Sincerely, Eezee Customer Success Team

Posted 1 year ago

“The delivery is faster than expected for the products we ordered. Keep up the good job!”

Helpful Report

Posted 1 year ago

Dear Joyce, We're thrilled to know that you got your order faster than expected. We aim to always exceed our customer's expectations and make every interaction a delightful one. Please do not hesitate to reach out to the Customer Success Team, should you need any help and support for your future orders. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Eezeeのjillさんは、納期に問い合わせに対して、大変貢献して頂きました。ありがとうございました。しかし、納期について、なかなか売主と確認出来なかったことは大変残念でした。今後、その改善がされることを、とても願っています。”

Helpful Report

Posted 1 year ago

Dear Arima 様, いつもお世話になっております。弊社にご意見をお寄せいただき誠にありがとうございます。岩井様の注文に関しましては、卸売業者がご注文を当社の倉庫に配送されるまで待つ必要があったため、配送の詳細に関しましては大変申し訳ございませんがすぐにお伝えすることが出来かねますのでご了承くださいませ。御社に多大なご迷惑をおかけしておりますことを､心よりお詫び申し上げます。また現状、卸売業者と協力しており将来的にはシステムが確実に改善されるよう努めてまいります。また、その他のご不明点やお困りのことがございましたら、ご遠慮無くいつでもお問い合わせくださいませ。ご不便をおかけ致しまして誠に申し訳ございませんが、何卒よろしくお願い致します。 Sincerely, Eezee Customer Success Team

Posted 1 year ago

“It has been noted that some of the items we have been ordering from the past have been removed from your catalogue, when we request for repeat order, either the stock not available or no longer carry the same items, but we will be apprecaite if Eezee can find alternatives products that can match with our previous orders so as to prevent any delay in our order, and good to have a quick response too.”

Helpful Report

Posted 2 years ago

Dear Eileen, We are so grateful to have a loyal and dedicated customer like you. Your feedback is well noted and we will do our best to find quality alternatives that match your previous orders. We appreciate that you are willing to allow us to serve you, and we endeavor to provide you with the best service possible. Thank you again for your review, we look forward to continuously assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Please have more and more variety of product. Thanks!”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for the rating & your feedback is well noted. If you are looking for a certain product, feel free to contact us at enquiry@eezee.com.sg. Looking forward to assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Goods Received . Good ! Re-order again.”

Helpful Report

Posted 2 years ago

Dear Grace, Thank you for sharing your feedback with us. We are glad that you received the item and looking forward to assisting with your future order. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

Eezee Pte Ltd is rated 4.1 based on 631 reviews