Eezee Pte Ltd Reviews

4.1 Rating 518 Reviews
74 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 518 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

better improve your web pages
Helpful Report
Posted 4 weeks ago
products received ok. Supports from customer service good. But no Invoice avaible from the order comfirmation page online.
Helpful Report
Posted 1 month ago
Dear James, Thank you for your valuable feedback! We’re pleased to hear that you received the products without any issues and that our customer service provided good support. We apologize for any inconvenience regarding the absence of an invoice on the order confirmation page. We take this seriously, and our team is actively working to address this. Your satisfaction is our priority and we've sent you a copy of the invoice. Thank you and have a pleasant weekend ahead! Sincerely, Eezee Customer Success Team
Posted 1 month ago
some item become no active & not in catalog, need time to arrange for restock
Helpful Report
Posted 5 months ago
Dear Hun Tian Chour, We're delighted to know that you got our back by sharing your feedback. Cleaning up and updating our listing is part of our regular check and maintenance, we will ensure to give alternative options for our dear buyers like you to give you more option when certain products are out of stock. We appreciate your business with us and once again thank you for sharing your feedback. Have a pleasant day ahead. Sincerely, Eezee Customer Success Team
Posted 3 months ago
The delivery is faster than expected for the products we ordered. Keep up the good job!
Helpful Report
Posted 8 months ago
Dear Joyce, We're thrilled to know that you got your order faster than expected. We aim to always exceed our customer's expectations and make every interaction a delightful one. Please do not hesitate to reach out to the Customer Success Team, should you need any help and support for your future orders. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 6 months ago
Eezeeのjillさんは、納期に問い合わせに対して、大変貢献して頂きました。ありがとうございました。 しかし、納期について、なかなか売主と確認出来なかったことは大変残念でした。 今後、その改善がされることを、とても願っています。
Helpful Report
Posted 10 months ago
Dear Arima 様, いつもお世話になっております。 弊社にご意見をお寄せいただき誠にありがとうございます。 岩井 様の注文に関しましては、卸売業者がご注文を当社の倉庫に配送されるまで待つ必要があったため、配送の詳細に関しましては大変申し訳ございませんがすぐにお伝えすることが出来かねますのでご了承くださいませ。 御社に多大なご迷惑をおかけしておりますことを、心よりお詫び申し上げます。 また現状、卸売業者と協力しており将来的にはシステムが確実に改善されるよう努めてまいります。 また、その他のご不明点やお困りのことがございましたら、ご遠慮無くいつでもお問い合わせくださいませ。 ご不便をおかけ致しまして誠に申し訳ございませんが、何卒よろしくお願い致します。 Sincerely, Eezee Customer Success Team
Posted 10 months ago
It has been noted that some of the items we have been ordering from the past have been removed from your catalogue, when we request for repeat order, either the stock not available or no longer carry the same items, but we will be apprecaite if Eezee can find alternatives products that can match with our previous orders so as to prevent any delay in our order, and good to have a quick response too.
Helpful Report
Posted 1 year ago
Dear Eileen, We are so grateful to have a loyal and dedicated customer like you. Your feedback is well noted and we will do our best to find quality alternatives that match your previous orders. We appreciate that you are willing to allow us to serve you, and we endeavor to provide you with the best service possible. Thank you again for your review, we look forward to continuously assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Please have more and more variety of product. Thanks!
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for the rating & your feedback is well noted. If you are looking for a certain product, feel free to contact us at enquiry@eezee.com.sg. Looking forward to assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Goods Received . Good ! Re-order again.
Helpful Report
Posted 1 year ago
Dear Grace, Thank you for sharing your feedback with us. We are glad that you received the item and looking forward to assisting with your future order. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Good service, but need to wait very long when try to contact by telephone
Helpful Report
Posted 1 year ago
Dear Sudesh, Thank you for sharing your feedback with us. We are glad that you are happy about our service. We will evaluate our mainline call queue to improve our customers' experience. Have a good day & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Eezee price is quite competitive and services is also good, if the enquiry speed can be improve then that would be best
Helpful Report
Posted 1 year ago
Dear Suhendry, Many thank for sharing your feedback. We are pleased that you are satisfied with our prices and services. We are working to ensure that we send inquiries' updates timely so we can meet your desired timeline. Looking forward to assisting you with your next order. Have a great day & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
👍👌 recommended
Helpful Report
Posted 1 year ago
Dear Ryan, Your feedback made our day! Thank you for recommending our platform. Keep in touch & we are looking to assisting you with your next order. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Like any other ecomemce suppliers, waiting time is too long for me. I hope to see if you can provide alternative shipping mode like dhl /sf express.
Helpful Report
Posted 1 year ago
Dear Mr. Cheng, Your feedback is highly appreciated. We strive to improve customers' experience and we definitely will pass this feedback to related department. We hope to continue assisting with your future enquiries and feel free to contact us at enquiry@eezee.com.sg or call us at 6797 9688. Have a good day ahead. Regards, Eezee Customer Success Team
Posted 1 year ago
I'm able to find everything I need from Eezee platform from two way light switch, screen wipes to all the stationery required. Only issue is the wait. Would be great if the delivery is within 2-3 business days.
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for sharing your experience & feedback with us. Please be informed that we are working with 3rd party for the delivery, hence we require 5-7 working days to arrange the shipment. However, if you have a specific request kindly reach out to our Customer Success at enquiry@eezee.com.sg or call us at 6797 9688 and we are more than happy to assist you accordingly. Looking forward to assisting you with your future enquiries & have a good day ahead. Regards, Eezee Customer Success Team
Posted 1 year ago
Is it better to use the same email for everything.
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for taking our call and sharing your concern with us. We are looking into this internally and will improve the way we send the update to give more clarity and avoid confusion. Have a great day ahead! Regards, Eezee Customer Success Team
Posted 1 year ago
delivery very fast. good
Helpful Report
Posted 1 year ago
Dear Mr. Wang, Thank you for sharing your purchase experience with us. We are glad that we can deliver the experience you expected. Feel free to check more items for your business at https://eezee.sg/ and contact us shall you need any help. Looking forward to assisting you again! Have a good day & stay safe. Eezee Customer Success Team
Posted 1 year ago
Product was temporarily out of stock, but the follow up customer service was great to eventually get the oyster LED lights delivered.
Helpful Report
Posted 1 year ago
Dear Eren, Thank you for sharing your wonderful experience with us. This means a booster for us to continue giving our best to the customers. We look forward to assisting with your future orders. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
1. On number of occassion item found not available after put up for purchase. 2. Power tools does not come as a complete set. 3. Items found to be more expensive compare to outside market. 4. Item availibility does not match with website and promise date.
Helpful Report
Posted 1 year ago
Dear Rizal, Thank you for sharing your experience with us & we are sorry for any inconvenience caused. We acknowledge that you brought up the things that we need to continuously improve. Hence, we definitely work closely with our sellers to give the customers like you the best offer we can share. Have a good day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
It have good response of service upon order. Please keep up the good work done.
Helpful Report
Posted 1 year ago
Dear Mr. Yap, Thank you for your kind feedback. We’re so pleased to hear that you enjoyed our services! It means a lot to the whole team, and we’d love to assist with your future enquiries very soon. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
I felt that the ad hoc request was not applied to your business model. For example, I would like to order urgent item [Ex-stock] delivery in 2 days basic, but eezee is unable to support it.
Helpful Report
Posted 1 year ago
Dear Lai, Thank you for sharing your experience with us. We acknowledge that there are more things to improve and sharing your feedback will help us keep things in check. Rest assured we will work hard towards meeting your expectations. Feel free to reach out to our Customer Success Team any time you need support. Thank you & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
im new in this nuresing home.
Helpful Report
Posted 1 year ago
Hi Nala, Thank you for giving us a good rate on your purchase experience. We are happy to have you as our new customer and we look forward to assisting with your next purchase. Feel free to contact us at enquiry@eezee.com.sg or +65 6797 9688 should you need any assistance. Have a pleasant day ahead & take care! Regards, Eezee Customer Success Team
Posted 1 year ago
Eezee Pte Ltd is rated 4.1 based on 518 reviews