Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.06

4.1 Rating 646 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 13th February 2025

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.”

Helpful Report

Posted 3 years ago

Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 3 years ago

“Some item actually no longer available but still can put up purchase order, maybe this cause some disturbance even though there is a substitute item like need to do price matching.”

Helpful Report

Posted 2 days ago

Hi Mr Wong, First of all, I really like to thank you for taking time to do this review. It means alot to us that our valuable clients are taking time to give us their honest feedback. I do recognize that we are still failing in many aspects in terms of user experience and causing inconvenience to you like what you described in the feedback. I want you to know that I take all feedback seriously and review how we can do better as a company. We have embarked on the digitalization journey since 2017, many challenges are still there on a day to day basis that my team have put their best foot forward to fix these issues. However, some issues such as up to date listing is very complex to solve but I want you to know that whatever that we do at the company is to focus on your experience and solve these issues long term. I wanted to take some time to share with you how we are planning to fix these issues long term so you can have comfort that we will gradually do better for you. 1) Fixed processes to ensure regular cadences with suppliers to update listing (ongoing) 2) Integrate into suppliers' backend system to automatically update listing (ongoing though not many suppliers actually have a system, more suitable for larger suppliers in the market) 3) Launch an AI tool to help suppliers update listing (ongoing - long term) Sorry that we failed to provide a great end to end experience and I really hope that you continue to give us the opportunity to serve you better while we work hard at solving these critical issues for you. Please feel free to reach out to me or my team anytime if you face any issues and I can assure you that we will do our best. Thank you.

Posted 2 days ago

“Stevan and his team is very responsive and accomodating”

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Posted 1 week ago

Hi Pak Dimas, thank you for your kind review of our team. I'm glad Stevan & team are serving your needs well. Appreciate your constant support to give us the opportunity to solve your challenges. Regards, Logan CEO

Posted 2 days ago

“Easy to use but stocks and variety of items are not available much.”

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Posted 2 weeks ago

Hi Noraswan Latiff, Thank you so much for sharing your feedback with us — we’re glad you find our platform easy to use! We really appreciate you pointing out the limited stock and item variety. We’re continuously improving our inventory and adding more items to better meet your needs — your input helps us prioritize where to improve. If there’s anything specific you’d like us to carry in the future, please feel free to let us know — we’d love to hear from you! Thank you and have a great day ahead.

Posted 2 weeks ago

“Order delivered but no invoice issued despite I wrote in and got ticket number 277805.”

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Posted 3 weeks ago

Hi Sir/Mdm, Thank you for your kind feedback. I understand that the team have provided you what you need on 25/06/2025. Let me know how else we can support you going forward. Appreciate it. Regards, Logan CEO

Posted 2 days ago

“Good feedback from sales Pak Stevan”

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Posted 1 month ago

Hi Pak Okta, thank you for your kind review of our team. I'm glad Stevan & team are serving your needs well. Appreciate your constant support to give us the opportunity to solve your challenges. Regards, Logan CEO

Posted 2 days ago

“have a pleasent service for this platform and the product obtained were great.”

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Posted 1 month ago

“Difficult to get the details of shelf life time for the N95 masks until receive the goods.”

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Posted 1 month ago

“"Kindly designate a team member to be responsible for monitoring inventory levels and initiating replenishment actions as needed to maintain optimal stock availability." "We’ve noticed that alternative offers are often proposed after a purchase order (PO) has already been issued. While we appreciate the intention to provide options, this practice is not ideal for long-term business relationships, Thank you”

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Posted 1 month ago

“Almost everything is available on Eezee for my work related equipment and tools. Great 1 stop online store, great and fast customer service!”

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Posted 1 month ago

“Very prompt with delivery. Hassle free”

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Posted 1 month ago

“Hi,am frustated at how Eezee works, feels so long for them to take time to help us (and somehow be a bottleneck). we have lots of project and need eezee to help, hope we have winwin WoW and no need for the client to remind eezee of the projects.”

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Posted 1 month ago

“Fast delivery service and items received in good order.”

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Posted 1 month ago

“I think the team need to be more friendly and responsive. Thanks.”

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Posted 1 month ago

“product received with the good condition, and received earlier then the delivery date”

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Posted 1 month ago

“Email response time are excessive.”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“I would like to thank Imelda of Eezee who provided excellent after-sales assistance and helped to expedite the delivery of my items.”

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Posted 2 months ago

“Prompt response and thanks for arrange the item as per our urgent request!”

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Posted 2 months ago

“Overall platform is easy to navigate. For chemical industries probably can include solvents and chemicals so that we can compare prices with other markets/suppliers.”

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Posted 2 months ago

“Good collaboration with Eezee after migrated to Aster.”

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Posted 2 months ago

Eezee Pte Ltd is rated 4.1 based on 646 reviews