Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.02

4.0 Rating 685 Reviews

72 %

of reviewers recommend Eezee Pte Ltd

4.0

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Telephone

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 13th February 2025

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.”

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Posted 4 years ago

Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 4 years ago

“Great service from Eezee Pte Ltd. The team is responsive, helpful, and efficient. Yasmeen Lim has been very supportive and always responds promptly to our enquiries. Stationery orders are also fast and convenient as most items are readily available in stock. Keep up the good service!”

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Posted 1 day ago

Hi Faridah Thank you for your kind words and support. We appreciate the opportunity given to us to service your requirement. We will continue to do our best for you and the company. Regards, Logan CEO

Posted 1 day ago

“Prompt customer support, broad catalog of business supplies, and efficient order processing. Eezee Pte Ltd makes routine business purchasing fast and hassle-free”

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Posted 1 week ago

Hi Mr Joo, Thank you for your kind review. We appreciate the opportunity given to us to service your requirement. We will continue to do our best for you and the company. Regards, Logan CEO

Posted 1 week ago

“Response to RFQ request needs to be improved, ideally within 1-2 work days if possible, as i have experience very poor response where the reply only came after a week or more. Also better to have maybe just 1 or 2 specific customer service officer to serve us, instead of many different service crews as this may take much longer time to follow up.”

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Posted 1 week ago

Hi Eileen, Thank you for sharing your detailed feedback. We noted your concerns regarding the RFQ response time as well as having multiple service personnel supporting your requests. My colleague Darius will reach out to you separate and would like to understand your experience in greater detail so that we can identify the gaps and make the necessary improvements. For your account, we have 2 specific agents support RFQs from Shell namely @Natasya Tobing with a backup agent. Thank you once again for giving us an opportunity to improve our experience offered to you and Shell.

Posted 1 week ago

“Purchasing Service Feedback I have encountered a few recurring issues when placing purchases through Eezee. Firstly, the estimated delivery time stated in the quotation or email is often around 2 weeks. However, after the PO has been issued, I am frequently informed that the actual ETA is much longer and am then asked whether I can wait. This makes it difficult for us to plan our maintenance work and manage our requirements effectively. It would be better if the delivery lead time could be confirmed with the supplier before the PO is issued. Secondly, there have been cases where the MOQ (Minimum Order Quantity) was not communicated upfront. For example, I required only 2 pairs, and the PO was issued based on this quantity. However, only after the PO was issued was I informed that the factory's MOQ was 6 pairs. This should have been clarified and confirmed before the order was placed. These issues cause unnecessary delays and difficulties in our purchasing process. I would appreciate it if Eezee could improve the ETA and MOQ verification process before issuing the PO, and provide customers with accurate information upfront so that we can make the appropriate purchasing decision and obtain the necessary internal approval. Additional Issues There are also recurring issues with faulty items being delivered. In some cases, the new items received were already found to be defective, resulting in additional time being required for checking, reporting, and arranging replacements. Another issue is that even after we have clearly mentioned and reminded Eezee by email that certain items should not be delivered, the wrong items are still being delivered. This creates unnecessary work for our team and causes delays in our maintenance activities. We hope Eezee can improve the order verification, item checking, and communication process before delivery. When specific instructions or reminders have already been provided by email, they should be properly followed to avoid repeated mistakes.”

Helpful Report

Posted 2 weeks ago

Hi Koon Sung, Thank you for taking the time to share this feedback in such detail. We really appreciate it, points like these help us see clearly where we're falling short and where we need to do better. On the lead time issue, you're right that confirming the ETA with the supplier before issuing the PO would save you a lot of planning headaches, and we'll tighten this up. In the meantime, if there are items you order regularly, do let us know we can look at holding stock on our end so the lead time is no longer a problem for those. On the MOQ issue, same idea. If you can share the items you tend to need frequently, we can stock them ourselves and keep the MOQ low for you, so you're not caught out after the PO is raised. On the two issues above, my colleague @Azan Bin Mohamad Yusuf and team will be reaching out to you to understand these needs better, we'll also be working closely with our suppliers to minimise these disruptions. We're also actively reviewing and phasing out poor-performing suppliers on our platform, which should lift the overall quality and reliability of what we offer you. (@Samuel Wang @Stefy Manurung please take note on this) On the defective and wrongly delivered items, this one is squarely on us. We'll be ramping up our QC checks at the warehouse to catch these before they go out, and to make sure clear instructions and reminders you've given us are properly followed. @Julian Siew please take note that we need to look at our QC process in warehouse. Once again, thank you for speaking up and spending the time to give us such valuable feedback. We'll take it on board, reflect, and come back stronger as a team.

Posted 2 weeks ago

“Stevan really helps us a lot. But since he's more busy than before, all our RFQ is late. Hopefully he can find support team who can serve us better soon.”

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Posted 1 month ago

“everthing okay so far. thank you.”

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Posted 1 month ago

“good service . any delay of good will inform by asap , item no listed will listed it . Still need to compare the pricing from others ( still expensive ) .”

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Posted 2 months ago

“Transacting with Eezee was seamless. They provided the requested quotation right on schedule and were highly responsive via email.”

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Posted 2 months ago

Hi Ruth, Thank you for the kind feedback. We're super appreciative of your support and giving us this opportunity to serve you. Please let us know if there's anything else we can support you and your company. Regards, Eezee Management

Posted 2 months ago

“sometime we are facing issue related eezee PIC that role as approver have response slowly, in fact the order was urgent, please improve the reponse timing for approval”

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Posted 3 months ago

Hi, Thank you for sharing this with us. We understand how important timely approvals are when an order is urgent, and we’re sorry for the delay you experienced with the Eezee PIC. If we may ask, would love to get the order details so we can investigate and improve our internal process. We take every feedback seriously and will review our approval processes to help improve response timing in the future. Kind regards, Eezee Management

Posted 2 months ago

“JUST WANT TO SAY HI”

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Posted 3 months ago

Hi Alan, Thanks for the support. You've been a great partner to Eezee. We could not have been here without you and love your TikTok content. Let's continue to bring glory to the hardware industry. Cheers! Regards, Eezee Management

Posted 2 months ago

“Order for the Otter safety boots size UK 11 and 6 was way too long to recieved and no action had been taken to mitagated this problem , order was make since 19 Dec 2025 and till now the reply was still pending for stock to arrive. SG-SO-251200030285 and SG-SO-251100029546.”

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Posted 4 months ago

Hi Simon, Thank you for sharing your feedback. We’re sorry to hear about the long wait for stock and the lack of timely updates on your orders SG-SO-251200030285 and SG-SO-251100029546. We understand the frustration. Through our investigation, we realized that these shoes are out of stock throughout the whole island which causes long lead time and that is why we have to wait for manufacturer to send. That said, we are happy to explore with you and team if there's a need for us to stock up these items to prevent future cases. I will get my colleague Jeric to reach out to you. Thank you for your support and kind understanding. Kind regards, Eezee Management

Posted 2 months ago

“Flexible and adaptable supplier. Excellent service.”

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Posted 4 months ago

“Team Eezee provides great support with very fast turnaround times. To take the service to the next level, I’d encourage the team to be more proactive in proposing alternatives—specifically items that are more cost-effective or offer better overall value than our initial requests.”

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Posted 4 months ago

“Very late in sending invoice. Took 3 months to send if it's not followed up and impacting in our internal cost distribution between month.”

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Posted 5 months ago

“mohon untuk dapat di tingkatkan kesesuaian Pesanan yang di pesan.”

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Posted 5 months ago

“I think the service levels have been consistently good and delivery times are well within my expectations. Please continue to keep up the good work and hope to do more business in the future.”

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Posted 5 months ago

“It’s very difficult for me to obtain the invoice from Eezee. Some of my POs are managed by Eezee. If possible, please email me all invoices that are under my responsibility. If possible, I would also like to get the contact information of the Eezee team so I can communicate directly regarding the closing of POs that have already been completed.”

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Posted 5 months ago

“vendor yang paling PALUGADA, semoga respon dari tim eezee bisa lebih cepat lagi dan memberikan harga paling best”

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Posted 6 months ago

“Requests for quotations are often handled slowly, and the delivery note is not included inside the shipment package. Instead, it is attached to the outside of the box and taped”

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Posted 6 months ago

“We send PO automatically from the system to eezee and we can see the progress, but eezee to vendor it's no really visible for the progress, and sometimes we need to reminder to send the po to the vendor. Please make it more visible like in the web online basis or etc, so we can also see without asking. If you already have please train us to use it. Thank you.”

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Posted 6 months ago

Eezee Pte Ltd is rated 4.0 based on 685 reviews