Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.05

4.1 Rating 655 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 13th February 2025

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.”

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Posted 3 years ago

Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 3 years ago

“Great support given by the team.”

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Posted 1 week ago

“I really appreciate the overall service that has been delivered to us. Thank you Eezee!”

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Posted 1 week ago

“Hi, I will praise that the portal has been a good platform for buyer. Industry experience and the business knowledge and needs are important. For our aerospace industry, we treasure customer service team to understand the quality needs of the aviation world. COC is a must for our purchase. Dedicated or personalized CS team to the specific industry can foster good working relationship and manage expectation well. Sometimes, it takes too long for a return quotation compared to other direct vendors, who can provide within 2 working days. Some platform can provide exclusive prices for corporate customers in their account and this will entice users as a privileged to continue buying from these platforms. Overall, the CS team are polite and helpful but the industries need more technical such as recommendation and personal touch services. Thank you.”

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Posted 1 week ago

“I appreciate that Eezee made it easy to submit invoice without a PO, however the team that was handling it kept making mistakes in providing the right catergory that it took many weeks and too many communications just to correct the errors. So for this, I cannot believe the extra time and effort it took on my end to follow up and to eventually have the payment processed to the vendor. I think this is something the Eezee can work on, so that it is a one-time submission, without all that back and forth communications.”

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Posted 2 weeks ago

“HI Logan, Yes I would like to feedback on the delivery for the items:- • The box used to sent the items are not in bad condition and it’s suppose to be for first aid box:- • After I signed the physical copy of the DO, I still have to sign on the tab, double signing for me. Would appreciate you could look into this .”

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Posted 1 month ago

“Delivery is fast but the way the person's speaking is quite not good and some lady from office also same.”

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Posted 1 month ago

Hi Zon, Thank you for your feedback and for noting the fast delivery — we’re glad to hear that part of the service met your expectations. We’re also sorry to hear that your experience with our communication did not come across as it should have. We truly value respectful and professional interactions with our customers, and we’ll be reinforcing this with our team to ensure a better experience moving forward. Your feedback is very much appreciated and will help us continue to improve. Thank you and have a great day ahead.

Posted 1 month ago

“Request DO/Invoice when deliver the goods to Shimano Singapore. Many requester feedback is isuue for waiting the Invoices after received the items. please improve is area. Thanks.”

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Posted 1 month ago

Hi Ms. Leong, Thank you so much for sharing this feedback with us. We completely understand how important it is for your team to receive the Delivery Order and Invoice on time, and we’re sorry for the inconvenience caused by any delays. For your reference, once the Delivery Orders and Invoices are uploaded into our system, you can also download them directly anytime from your dashboard at our website. Hopefully, this gives you a quicker and more convenient way to access the documents whenever you need them. At the same time, we’re also reinforcing our internal process to make sure documents are uploaded and provided promptly. Your feedback is truly valuable to us, and we’ll continue working hard to improve your experience. Thank you and have a great day ahead.

Posted 1 month ago

“good customer service”

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Posted 2 months ago

Hi Shin Yee Lam, Thank you so much for your kind words and for taking the time to leave a review. We're glad to hear that you’re happy with our customer service. Your continued trust means a lot to us, and we remain committed to supporting you every step of the way. Thank you and have a great day ahead.

Posted 2 months ago

“Hi Logan, Thanks for taking this opportunity for us to give feedback on eezee performance. To be frank some cases, we need to remind your team to update us rather than Eezee to initiate the update. Also the leadtime is slower than expected. I do hope this will be improved in the future performance, thank you”

Helpful Report

Posted 2 months ago

Hi Wini Susiyani, Thank you for taking the time to share your feedback. We truly understand how important timely updates and reliable lead times are to your day-to-day operations. While the arrangement with a referred supplier followed a slightly different process, we recognize that the experience still reflects on us. To address this, we have taken steps to improve our internal coordination — so we can keep you better informed and aligned at every stage. We truly appreciate your input and we’re committed to serving you better each time. Thank you

Posted 2 months ago

“Some item actually no longer available but still can put up purchase order, maybe this cause some disturbance even though there is a substitute item like need to do price matching.”

Helpful Report

Posted 3 months ago

Hi Mr Wong, First of all, I really like to thank you for taking time to do this review. It means alot to us that our valuable clients are taking time to give us their honest feedback. I do recognize that we are still failing in many aspects in terms of user experience and causing inconvenience to you like what you described in the feedback. I want you to know that I take all feedback seriously and review how we can do better as a company. We have embarked on the digitalization journey since 2017, many challenges are still there on a day to day basis that my team have put their best foot forward to fix these issues. However, some issues such as up to date listing is very complex to solve but I want you to know that whatever that we do at the company is to focus on your experience and solve these issues long term. I wanted to take some time to share with you how we are planning to fix these issues long term so you can have comfort that we will gradually do better for you. 1) Fixed processes to ensure regular cadences with suppliers to update listing (ongoing) 2) Integrate into suppliers' backend system to automatically update listing (ongoing though not many suppliers actually have a system, more suitable for larger suppliers in the market) 3) Launch an AI tool to help suppliers update listing (ongoing - long term) Sorry that we failed to provide a great end to end experience and I really hope that you continue to give us the opportunity to serve you better while we work hard at solving these critical issues for you. Please feel free to reach out to me or my team anytime if you face any issues and I can assure you that we will do our best. Thank you.

Posted 3 months ago

“Stevan and his team is very responsive and accomodating”

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Posted 3 months ago

Hi Pak Dimas, thank you for your kind review of our team. I'm glad Stevan & team are serving your needs well. Appreciate your constant support to give us the opportunity to solve your challenges. Regards, Logan CEO

Posted 3 months ago

“Easy to use but stocks and variety of items are not available much.”

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Posted 3 months ago

Hi Noraswan Latiff, Thank you so much for sharing your feedback with us — we’re glad you find our platform easy to use! We really appreciate you pointing out the limited stock and item variety. We’re continuously improving our inventory and adding more items to better meet your needs — your input helps us prioritize where to improve. If there’s anything specific you’d like us to carry in the future, please feel free to let us know — we’d love to hear from you! Thank you and have a great day ahead.

Posted 3 months ago

“Order delivered but no invoice issued despite I wrote in and got ticket number 277805.”

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Posted 3 months ago

Hi Sir/Mdm, Thank you for your kind feedback. I understand that the team have provided you what you need on 25/06/2025. Let me know how else we can support you going forward. Appreciate it. Regards, Logan CEO

Posted 3 months ago

“Good feedback from sales Pak Stevan”

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Posted 4 months ago

Hi Pak Okta, thank you for your kind review of our team. I'm glad Stevan & team are serving your needs well. Appreciate your constant support to give us the opportunity to solve your challenges. Regards, Logan CEO

Posted 3 months ago

“have a pleasent service for this platform and the product obtained were great.”

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Posted 4 months ago

“Difficult to get the details of shelf life time for the N95 masks until receive the goods.”

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Posted 4 months ago

“"Kindly designate a team member to be responsible for monitoring inventory levels and initiating replenishment actions as needed to maintain optimal stock availability." "We’ve noticed that alternative offers are often proposed after a purchase order (PO) has already been issued. While we appreciate the intention to provide options, this practice is not ideal for long-term business relationships, Thank you”

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Posted 4 months ago

“Almost everything is available on Eezee for my work related equipment and tools. Great 1 stop online store, great and fast customer service!”

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Posted 4 months ago

“Very prompt with delivery. Hassle free”

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Posted 4 months ago

“Hi,am frustated at how Eezee works, feels so long for them to take time to help us (and somehow be a bottleneck). we have lots of project and need eezee to help, hope we have winwin WoW and no need for the client to remind eezee of the projects.”

Helpful Report

Posted 4 months ago

Eezee Pte Ltd is rated 4.1 based on 655 reviews