Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.06

4.1 Rating 621 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.”

Helpful Report

Posted 3 years ago

Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 3 years ago

“The product/fan is rigid and good quality.”

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Posted 2 days ago

“The platform could be improved by including the status of the customer order. Eg. Item packed, item picked up by logistic, item out for delivery etc. But I have to compliment your customer service officer (Nabilah). She really updated me on the status of my item. Normally when some customer service officer say they will update you, that is the last you hear of them and we need to call again or email again to get an update. You are lucky to have such a great staff.”

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Posted 3 days ago

“Cenderung sangat lambat dalam mengirimkan dokumen yang dibutuhkan seperti data vendor, invoice, dll”

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Posted 5 days ago

“Goods arrived promptly in proper packing and services are good!”

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Posted 1 week ago

“It’s my point of view, some item is out of stock of phase off, it better to remove rather than ppl order and need to refund . Waste of time . Thanks”

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Posted 1 week ago

“Not many items can be search from Eezee website and some of the items quality are not ideal(storage for quite some times). If possible items that display in Eezee with quantity balance to avoid not enough quatity when ordering.”

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Posted 2 weeks ago

“i wasnt sure about eezee at first, but i tried it and was suprised, very professional, gd customer service, systematic. Great job”

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Posted 3 weeks ago

“This is my first time buy with Eezee, and i really like the services The customer services are fast and excelent”

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Posted 1 month ago

“Respons bisa lebih ditingkatkan kembali, khususnya terkait pengiriman barang sampai ke lokasi.”

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Posted 1 month ago

“Our experience with Eezee Pte Ltd has been mixed. While the product was eventually delivered, there were several areas that could be improved: 1. Delivery Time – The purchase took approximately one week to be delivered, which was longer than expected. 2. Lack of Order Updates – There were no follow-up updates regarding the status of the order, which made it difficult to track the progress and plan accordingly. 3. No Pre-Delivery Notification – The delivery team did not call to inform us before the delivery, which could have helped ensure smoother coordination. 4. Improved communication and more timely updates would greatly enhance the overall customer experience.”

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Posted 1 month ago

“improve Update information relate on spesification material and delivery”

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Posted 1 month ago

“Great support and proactive supplier.”

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Posted 1 month ago

“Goods received in good condition & fast delivery.”

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Posted 1 month ago

“Your delivery services are very bad on line purchase 19/2/2025 until I call your office on 26/2/2025 before your staff told me will deliver on that day before 5pm”

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Posted 1 month ago

“The food ordering (snack and lunch box) service was satisfying and on time. However, the delivery driver asked me to pick up the lunch boxes at the ground floor lobby. Delivery should be to our door, not the ground level. It's too much hassle to find trolleys and carry the items myself.”

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Posted 1 month ago

“Hi Logan, This is Jon from JSG Industrial. I have not met you before but Julian, Darius, Vincent,Mazida and your CS team are no stranger to me. We have our equipment posted within your e-Commence as one of the suppliers and like wise, I am also visiting your site to make purchases. Only wonder if there will be a special discount given to us for any items purchase via your site. At the same time given some payment terms like we have for Eezee. I am pushing and promoting this service to my management to expand together with Eezee. We are now working closely with SG and MY team, soon to come will be your PH and TH team. Hopefully, we can collaborate and develop this business together. BR Jon”

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Posted 1 month ago

“Your online order processing is taking longer. Also there is room to improve for your customer service. You may pull out the email conversations from my recent ticket 609761 to know the details. Seems your customer service is not paying attention to my request before acting.”

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Posted 1 month ago

“Delivery is fast and on time, however, we would want to feedback that, our inquiry responded one day after which we think this is rather slow.”

Eezee Pte Ltd 5 star review on 13th February 2025

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Posted 2 months ago

“I have request for quotation for number of items since 13 Jan '25. To date, i have not receive any quote yet. Please advise.”

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Posted 2 months ago

“Can find most of the item.”

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Posted 2 months ago

Eezee Pte Ltd is rated 4.1 based on 621 reviews