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Eezee Pte Ltd Reviews

4.1 Rating 540 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

Company Reviews

Product Reviews

4.1

Based on 540 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.”

Helpful Report

Posted 2 years ago

Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“All is fine except for the shipping info once item has been shipped out. Did not get that shipping info and delievery was at my gate. Please review SOP.”

Posted 1 day ago

“There is a "invoice" button in your website for the product that I have purchased but it is not working now . Your "invoice" button should work in such a way when I click it, I can download a copy of invoice, or the invoice can be sent to me. As per now, I always need to send a request to your customer service for invoice. B2B always need invoice.”

Posted 2 days ago

Dear Chua Kut Tiong, Thank you for your feedback and bringing this to our attention. I’m sorry to hear that the button isn’t working as expected. Our team is already investigating the issue to ensure the button functions correctly. We understand the importance of having immediate access to invoices for B2B transactions, and we appreciate your patience while we resolve this technical issue. Please let me know if there’s anything else you need or if you encounter any further issues. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 20 hours ago

“KIEBA FOUR IN ONE SNAP RING PLYERS S-027. A Game-Changing Tool that Exceeds Expectations! Rating: 5/5 stars I am thrilled to share my exceptional experience with the KIEBA FOUR IN ONE SNAP RING PLYERS S-027. I recently purchased! This outstanding tool has surpassed my expectations in every aspect, and I couldn't be more impressed. Craftsmanship: 5/5 The moment I unboxed the KIEBA FOUR IN ONE SNAP RING PLYERS S-027, I was struck by its exceptional build quality. The attention to detail, the materials used, and the overall construction scream excellence. It's clear that the manufacturer has invested time and effort into creating a premium product. Performance: 5/5 The KIEBA FOUR IN ONE SNAP RING PLYERS S-027 performance is nothing short of amazing. It handles tasks with ease, precision, and speed. The results are consistently impressive, and I've found myself completing projects faster and with greater accuracy than ever before. Price: 5/5 Considering the KIEBA FOUR IN ONE SNAP RING PLYERS S-027 exceptional quality and performance, I was expecting a hefty price tag. However, I was pleasantly surprised to find that it's reasonably priced, making it an absolute steal! Overall Experience: 5/5 I'm thoroughly enjoying my experience with the KIEBA FOUR IN ONE SNAP RING PLYERS S-027,this tool. It's clear that the manufacturer has a passion for creating exceptional products that make a real difference in the user's life. I've already recommended it to friends and colleagues, and I'm confident it will become an essential part of my toolkit. In conclusion, if you're in the market for a top-notch snap ring plyer, that delivers outstanding results, look no further! The KIEBA FOUR IN ONE SNAP RING PLYERS S-027 is an absolute wonder that will exceed your expectations. Don't hesitate – invest in this incredible tool and experience the difference for yourself!”

Posted 1 week ago

Dear Keeth Walter, Thank you so much for your review of the Kieba Four in One Snap Ring Pliers S-027 that you purchased at Eezee. Your satisfaction is our top priority, and we're thrilled that the tool you ordered in Eezee has exceeded your expectations in craftsmanship and performance, with reasonable and competitive pricing. If you have any further feedback or questions, feel free to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 4 days ago

“very good services”

Posted 1 week ago

Dear Ari Nonigel, Thank you so much for your positive feedback! We greatly appreciate your kind words about our services. At Eezee, we strive to provide excellent service to all our customers, and we're delighted to hear that you had a good experience with us. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to let us know. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 4 days ago

“glad to register eezee into our company. i suggest eezee to offer same material as per requested so its easier to buyer to proceed it”

Posted 1 week ago

Hi Iqbal Sidiq, Thank you for your feedback and for choosing Eezee! Your suggestion about offering materials as per requested is well noted. Providing a seamless and efficient experience for our customers is our priority and we will continue to work towards improving our offerings. If there's anything else you'd like to share or any further assistance you need, please feel free to reach out. We look forward to continuing to serve you. Thank you and have a great day ahead.

Posted 1 week ago

“Customer service attitude is very good”

Posted 3 weeks ago

Hi Shin Er, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our customer success team. We strive to make every interaction positive and helpful, so it's wonderful to hear that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 week ago

“Unable to pick delivery date. Delivery of items is being staggered into different days.”

Posted 1 month ago

Hi Sir/Ma'am, Thank you for taking the time to share your feedback regarding our delivery service. We apologize for the inconvenience caused by the inability to select a delivery date and the staggered delivery of items. We are actively reviewing our current processes to identify opportunities for improvement and minimize the occurrence of staggered deliveries in the future. We appreciate your understanding and feel free to let us know should you require further assistance or clarification. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 4 weeks ago

“I like the service provided by the two staffs who attended to my emails. They did really well!”

Posted 1 month ago

Dear Choong Tze Hong, Thank you for your kind feedback. I'm glad to hear that you're pleased with the service provided by the two staff members who handled your emails. It's always great to receive positive feedback about our team's efforts. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out again. We're here to help! Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“Your customer service is very good, one of the best I’ve experienced out there. Dias is very good. However I hope the platform can be improved to reflect the correct quality in inventory, or lead time if it is out of stock. At times the product I purchased from your site seems to be out of stock and a refund had to be processed - it can be quite inconvenient on my end as I need to take extra step to process the claims and submit a refund to my finance department. I hope your platform can be smart enough in future to block the purchase of items if they are not in inventory, or reflect the lead time so the customer can be more well informed before making a purchase. Thank you!”

Posted 1 month ago

Dear Sir/Ma'am. Thank you so much for your kind feedback about our customer service and specifically mentioning Dias. We're thrilled to hear that you've had such a positive experience with us. Your feedback about our platform's inventory accuracy is really valuable to us and we understand the inconvenience of purchasing items that turn out to be out of stock, leading to refund processes. We are constantly working to improve our system to ensure that our inventory levels are accurately reflected on our website. If you have any further suggestions or encounter specific challenges, please feel free to reach out to our support team. We're here to make your experience with us as smooth and enjoyable as possible. Thank you for your kind understanding and we look forward to serving you even better in the future. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“good support . fast respond”

Posted 1 month ago

Dear Chua, Thank you for your positive feedback! We are delighted to hear that you found our support helpful and that our responses were prompt. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us. Thank you for choosing our Eezee and we hope to serve you again in the future. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“Parcel delivered in good condition. Satisfied with item purchased. Delivery was hassle free too. Will order from EEZEE again in future.”

Posted 1 month ago

Dear KaviKaru, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your order arrived in good condition and that you are satisfied with the item you purchased. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out. We are always here to help. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“increase speed of time for quotation & delivery to customers, confirmation first for original item from supplier before send to customers, thankyou”

Posted 1 month ago

Dear Sir/Ma'am, Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding the speed of quotation and delivery. Ensuring accuracy and quality in every order is crucial to us, and we'll continue to improve this aspect of our service. If you have any further suggestions or concerns, please feel free to reach out. Thank you for choosing Eezee and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“g00d pricing, fast and accuary delivery”

Posted 1 month ago

Dear C L Boey, Thank you so much for your positive review! We're thrilled to hear that you found our pricing competitive and that our delivery was both fast and accurate. Providing excellent service to our customers is always our top priority, and we're delighted that we could meet your expectations. Thank you for your support and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“Indonesia is a developing country and still needs a lot of development, it needs support for land and sea needs, continue to develop its product list”

Posted 1 month ago

Dear Sir/Madam, Thank you for sharing your insights on the development needed. Your feedback serves as valuable guidance, and we will continue to work toward expanding our product offerings. Thank you for choosing Eezee and we hope to serve you again in the future. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“ok, comunication is good”

Posted 1 month ago

Dear Roland Hidri, Thank you so much for your feedback and we're delighted to hear that you had a positive experience with our service. If you need any further assistance, feel free to reach out anytime. We truly appreciate your support and hope to serve you again soon. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“いい取引が出来ました。ありがとうございました。”

Posted 1 month ago

Dear Shigeharu Arima/Sae Iwai, Thank you for your valuable feedback and we are delighted to hear that you're pleased with the deal! Your satisfaction is truly our top priority, and it's wonderful to know that we could meet your expectations. Feel free to reach out if you need further help and assistance at any time. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“Thanks seller I received the item very nice and thanks delivery very friendly 😀”

Posted 1 month ago

Dear Sir/Ma'am, Thank you for your wonderful feedback. We are delighted to hear that you received the item in excellent condition and that you were pleased with the delivery service. If you require any further assistance or have any queries, please don't hesitate to get in touch. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team

Posted 1 month ago

“The Accuracy Of The Stock Availability Is Very Poor In The Website. After Putting Up An Order And Was Told Is Out Of Stock Through An Email The Next Day. Wasting Customer Time To Reselect Another Similar Item And Making The Customer To Top Up The Difference. Hence Causing Delay To Ship Out The Product At The Expense Of The Customer's Time. Very Disappointed. Regards Mr Loh K.Y.”

Posted 1 month ago

Dear Mr. Loh K.Y. Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience you’ve experienced with your recent order. We understand that the item you purchased was listed as available, but unfortunately, we encountered an unexpected stock issue, and we are diligently communicating this matter to our seller to prevent its recurrence in the future. Meanwhile, we are expediting the fulfillment process for your revised order to ensure it is shipped out promptly. Thank you for choosing Eezee and we hope to serve you better in the future. Sincerely, Eezee Customer Success Team

Posted 1 month ago

“Good service”

Posted 2 months ago

Hi Sasikumar, Thank you for your kind feedback! We're delighted to hear that you had a positive experience with our service. If there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your support and hope to serve you again soon. Sincerely, Eezee Customer Success Team

Posted 2 months ago

“Dear Logan, So far delivery has been fine in many purchases. Keep it up.👍 The success of a organisation depends on the people who work there. Train them well especially with company delivery policy. 🤣”

Posted 2 months ago

Dear Peter, Thank you for your positive feedback regarding our delivery services. We appreciate your acknowledgment of our efforts in ensuring smooth and timely deliveries. You’ve rightly pointed out that the success of any organization is closely tied to its people. We are committed to continuous improvement, and your feedback encourages us to focus on training our team members effectively, especially in alignment with our company’s delivery policies. Thank you for choosing Eezee and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 2 months ago

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Eezee Pte Ltd is rated 4.1 based on 540 reviews