Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 561 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 561 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.”

Helpful Report

Posted 2 years ago

Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Received the item everything is good condition thanks seller n delivery on time.”

Helpful Report

Posted 1 week ago

“Hi, you should update you payment method in your website. As your is doing B2B business, the pay now option should have included a UEN number instead of only QRcode. All your support staff is given a standard reply and never read through the email they send to customer which make me confuse.”

Helpful Report

Posted 2 weeks ago

“simple product took many many days to be delivered. no update on site on delivery status. unable to get invoice from site.”

Helpful Report

Posted 2 weeks ago

“Very prompt reply and efficient customer service”

Helpful Report

Posted 3 weeks ago

“Able to quote for variety of item and get back to the user in time. The delivery leadtime is also short term bu can be improved.”

Helpful Report

Posted 3 weeks ago

“The delivery is fast. It would be good to extend delivery location to station.”

Helpful Report

Posted 3 weeks ago

“I made an order on wednesday, 28/08 and after 1 week i have yet to recieve it. i had to personally email the customer service in order to get the status of my delivery. Just to know that my shipment got a delay and i only received the stock on 17/09. Customer service did a great job on following up regarding the shipment delay. However i feel like there should be improvement on regards of informing customer the status od delivery especially when there is a delay.”

Helpful Report

Posted 3 weeks ago

“the website is easy to use and quite straight to the point. but i noticed that there is no "Cancel Order" option on the tabs. i've clarified that by calling the customer service that day, and she informed me that i need to send an email in to cancel the order. i think it would make it an even more seamless customer experience if there is a "Cancel Order" option.”

Helpful Report

Posted 1 month ago

“The item orderd were delivered. Prior to the delivery we made several enquires as to when the item will be deliverd, but receive no reply.”

Helpful Report

Posted 1 month ago

“already good but still need improve for original delivery order from Eeezee not from Eeezee vendor when send the good to us.”

Helpful Report

Posted 1 month ago

“The item was as ordered, but in an opened box. The seller could have indicated as much. It's in fully working order, however.”

Helpful Report

Posted 1 month ago

“Prompt delivery. Good”

Helpful Report

Posted 1 month ago

“I find it very hard to navigate.. prices are extremely inflated.”

Helpful Report

Posted 1 month ago

“Excellect customer service and delivery on time”

Helpful Report

Posted 1 month ago

“First of all, I like Eezee always sends me survey asking for a review. This gives me abundance of chance to feedback any room for improvement. Secondly, Ms Selene from UI/UX Design team is open to discuss and troubleshoot issues on the item link I encountered. Last but not the least, Ms Ansherine is always very approachable and patient in answering all my enquiries. I believe all this contribute to a positive long term relationship with your company. Thanks.”

Helpful Report

Posted 1 month ago

“Goods well received with proper sealed packaging. Delivery was late 1 day compared to the confirmation note and no notification was shared on this even in confirmation note stated a details will shared once the goods are on delivery. Overall all is okay.”

Helpful Report

Posted 1 month ago

Hi Sir/Maam, Thank you for your feedback! We’re pleased to hear that you received the goods in proper sealed packaging. We apologize for the inconvenience caused by the delivery experience, and we appreciate you bringing this to our attention. We’re currently reviewing our processes to ensure that such issues are addressed and that updates are communicated more effectively in the future. If you need any further assistance or have any more feedback, please do not hesitate to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“all good, thanks for support Savoria Group”

Helpful Report

Posted 1 month ago

Hi Risma Yuniar, Thank you for your positive feedback! We’re glad to hear that everything went well and that you appreciated our support. If you need any further assistance or have any more feedback, feel free to reach out. Thank you for choosing Eezee and we look forward to serving you again in the future. Sincerely, Eezee Customer Success Team.

Posted 1 month ago

“Okay, it’s help to find rare part Delivery time need to improve It’s a good plattform”

Helpful Report

Posted 2 months ago

Hi Sir/Maam, Thank you for your feedback! We're glad to hear that you found the rare part you needed and appreciate your positive note about our platform. We will take note on the concern regarding delivery times, as we work towards a faster and more efficient service. Your input is valuable to us, and we appreciate your patience and support. If you have any other feedback or need assistance, please don’t hesitate to reach out. Thank you again for your support! Sincerely, Eezee Customer Success Team

Posted 1 month ago

“Very disappointed. things order was not in time some even wait for weeks. I got to cancel PO. buyers did not follow up closely. I think buyer need to be more proactive in purchasing items. All items in Eezee need to be monitored very closely. Eezee is suppose to be very easy to order but not now.”

Helpful Report

Posted 2 months ago

“Very happy the service and the delivery guy was very accomading to call and make the delivery when i was in. Will purchase again. Thanks”

Helpful Report

Posted 2 months ago

Hi Ronald Lazaroo, Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and that our delivery person was accommodating. We look forward to serving you again in the future. If you have any other feedback or need assistance, please don’t hesitate to reach out. Thank you again for your support! Sincerely, Eezee Customer Success Team.

Posted 2 months ago

Eezee Pte Ltd is rated 4.1 based on 561 reviews