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Eezee Pte Ltd Reviews

4.0 Rating 660 Reviews
72 %
of reviewers recommend Eezee Pte Ltd
4.0
Based on 660 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

The platform could be improved by including the status of the customer order. Eg. Item packed, item picked up by logistic, item out for delivery etc. But I have to compliment your customer service officer (Nabilah). She really updated me on the status of my item. Normally when some customer service officer say they will update you, that is the last you hear of them and we need to call again or email again to get an update. You are lucky to have such a great staff.
Helpful Report
Posted 7 months ago
Cenderung sangat lambat dalam mengirimkan dokumen yang dibutuhkan seperti data vendor, invoice, dll
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Posted 7 months ago
Goods arrived promptly in proper packing and services are good!
Helpful Report
Posted 7 months ago
It’s my point of view, some item is out of stock of phase off, it better to remove rather than ppl order and need to refund . Waste of time . Thanks
Helpful Report
Posted 7 months ago
Not many items can be search from Eezee website and some of the items quality are not ideal(storage for quite some times). If possible items that display in Eezee with quantity balance to avoid not enough quatity when ordering.
Helpful Report
Posted 8 months ago
i wasnt sure about eezee at first, but i tried it and was suprised, very professional, gd customer service, systematic. Great job
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Posted 8 months ago
This is my first time buy with Eezee, and i really like the services The customer services are fast and excelent
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Posted 8 months ago
Respons bisa lebih ditingkatkan kembali, khususnya terkait pengiriman barang sampai ke lokasi.
Helpful Report
Posted 8 months ago
Our experience with Eezee Pte Ltd has been mixed. While the product was eventually delivered, there were several areas that could be improved: 1. Delivery Time – The purchase took approximately one week to be delivered, which was longer than expected. 2. Lack of Order Updates – There were no follow-up updates regarding the status of the order, which made it difficult to track the progress and plan accordingly. 3. No Pre-Delivery Notification – The delivery team did not call to inform us before the delivery, which could have helped ensure smoother coordination. 4. Improved communication and more timely updates would greatly enhance the overall customer experience.
Helpful Report
Posted 8 months ago
improve Update information relate on spesification material and delivery
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Posted 8 months ago
Great support and proactive supplier.
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Posted 8 months ago
Goods received in good condition & fast delivery.
Helpful Report
Posted 9 months ago
Your delivery services are very bad on line purchase 19/2/2025 until I call your office on 26/2/2025 before your staff told me will deliver on that day before 5pm
Helpful Report
Posted 9 months ago
The food ordering (snack and lunch box) service was satisfying and on time. However, the delivery driver asked me to pick up the lunch boxes at the ground floor lobby. Delivery should be to our door, not the ground level. It's too much hassle to find trolleys and carry the items myself.
Helpful Report
Posted 9 months ago
Hi Logan, This is Jon from JSG Industrial. I have not met you before but Julian, Darius, Vincent,Mazida and your CS team are no stranger to me. We have our equipment posted within your e-Commence as one of the suppliers and like wise, I am also visiting your site to make purchases. Only wonder if there will be a special discount given to us for any items purchase via your site. At the same time given some payment terms like we have for Eezee. I am pushing and promoting this service to my management to expand together with Eezee. We are now working closely with SG and MY team, soon to come will be your PH and TH team. Hopefully, we can collaborate and develop this business together. BR Jon
Helpful Report
Posted 9 months ago
Your online order processing is taking longer. Also there is room to improve for your customer service. You may pull out the email conversations from my recent ticket 609761 to know the details. Seems your customer service is not paying attention to my request before acting.
Helpful Report
Posted 9 months ago
Delivery is fast and on time, however, we would want to feedback that, our inquiry responded one day after which we think this is rather slow.
Eezee Pte Ltd 5 star review on 13th February 2025
Helpful Report
Posted 9 months ago
I have request for quotation for number of items since 13 Jan '25. To date, i have not receive any quote yet. Please advise.
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Posted 9 months ago
Can find most of the item.
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Posted 10 months ago
1. Hope can waive some cheap orders with delivery charges. If you deliver to different buyers of same area, don't have to charge every item. 2. Price is abit high compare to others.
Helpful Report
Posted 10 months ago
Eezee Pte Ltd is rated 4.0 based on 660 reviews