Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.06

4.1 Rating 631 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 26th October 2020

Joanne Ooi (Absolute Kinetics Consultancy)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was as ordered, but in an opened box. The seller could have indicated as much. It's in fully working order, however.”

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Posted 8 months ago

“Prompt delivery. Good”

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Posted 8 months ago

“I find it very hard to navigate.. prices are extremely inflated.”

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Posted 8 months ago

“Excellect customer service and delivery on time”

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Posted 8 months ago

“First of all, I like Eezee always sends me survey asking for a review. This gives me abundance of chance to feedback any room for improvement. Secondly, Ms Selene from UI/UX Design team is open to discuss and troubleshoot issues on the item link I encountered. Last but not the least, Ms Ansherine is always very approachable and patient in answering all my enquiries. I believe all this contribute to a positive long term relationship with your company. Thanks.”

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Posted 9 months ago

“Goods well received with proper sealed packaging. Delivery was late 1 day compared to the confirmation note and no notification was shared on this even in confirmation note stated a details will shared once the goods are on delivery. Overall all is okay.”

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Posted 9 months ago

Hi Sir/Maam, Thank you for your feedback! We’re pleased to hear that you received the goods in proper sealed packaging. We apologize for the inconvenience caused by the delivery experience, and we appreciate you bringing this to our attention. We’re currently reviewing our processes to ensure that such issues are addressed and that updates are communicated more effectively in the future. If you need any further assistance or have any more feedback, please do not hesitate to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“all good, thanks for support Savoria Group”

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Posted 9 months ago

Hi Risma Yuniar, Thank you for your positive feedback! We’re glad to hear that everything went well and that you appreciated our support. If you need any further assistance or have any more feedback, feel free to reach out. Thank you for choosing Eezee and we look forward to serving you again in the future. Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“Okay, it’s help to find rare part Delivery time need to improve It’s a good plattform”

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Posted 9 months ago

Hi Sir/Maam, Thank you for your feedback! We're glad to hear that you found the rare part you needed and appreciate your positive note about our platform. We will take note on the concern regarding delivery times, as we work towards a faster and more efficient service. Your input is valuable to us, and we appreciate your patience and support. If you have any other feedback or need assistance, please don’t hesitate to reach out. Thank you again for your support! Sincerely, Eezee Customer Success Team

Posted 9 months ago

“Very disappointed. things order was not in time some even wait for weeks. I got to cancel PO. buyers did not follow up closely. I think buyer need to be more proactive in purchasing items. All items in Eezee need to be monitored very closely. Eezee is suppose to be very easy to order but not now.”

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Posted 9 months ago

“Very happy the service and the delivery guy was very accomading to call and make the delivery when i was in. Will purchase again. Thanks”

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Posted 9 months ago

Hi Ronald Lazaroo, Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and that our delivery person was accommodating. We look forward to serving you again in the future. If you have any other feedback or need assistance, please don’t hesitate to reach out. Thank you again for your support! Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“All is fine except for the shipping info once item has been shipped out. Did not get that shipping info and delievery was at my gate. Please review SOP.”

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Posted 9 months ago

Hi Roy, Thank you for your feedback. We’re glad to hear that everything else with your order was satisfactory. We apologize for the inconvenience regarding the shipping information. We will take note of your comments and look into how we can improve our communication regarding shipping details. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have any more concerns or need further assistance, please don’t hesitate to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“There is a "invoice" button in your website for the product that I have purchased but it is not working now . Your "invoice" button should work in such a way when I click it, I can download a copy of invoice, or the invoice can be sent to me. As per now, I always need to send a request to your customer service for invoice. B2B always need invoice.”

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Posted 9 months ago

Dear Chua Kut Tiong, Thank you for your feedback and bringing this to our attention. I’m sorry to hear that the button isn’t working as expected. Our team is already investigating the issue to ensure the button functions correctly. We understand the importance of having immediate access to invoices for B2B transactions, and we appreciate your patience while we resolve this technical issue. Please let me know if there’s anything else you need or if you encounter any further issues. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 9 months ago

“A quicker response would be greatly appreciated.”

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Posted 10 months ago

Dear Sir/Maam, Thank you for your feedback and highlighting the importance of prompt responses. We value your input and are committed to improving our communication efficiency. Please rest assured that we're actively working on this and aim to provide quicker responses moving forward. If there's anything you'd like to discuss further or if you have other suggestions, please feel free to reach out. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 10 months ago

“KIEBA FOUR IN ONE SNAP RING PLYERS S-027. A Game-Changing Tool that Exceeds Expectations! Rating: 5/5 stars I am thrilled to share my exceptional experience with the KIEBA FOUR IN ONE SNAP RING PLYERS S-027. I recently purchased! This outstanding tool has surpassed my expectations in every aspect, and I couldn't be more impressed. Craftsmanship: 5/5 The moment I unboxed the KIEBA FOUR IN ONE SNAP RING PLYERS S-027, I was struck by its exceptional build quality. The attention to detail, the materials used, and the overall construction scream excellence. It's clear that the manufacturer has invested time and effort into creating a premium product. Performance: 5/5 The KIEBA FOUR IN ONE SNAP RING PLYERS S-027 performance is nothing short of amazing. It handles tasks with ease, precision, and speed. The results are consistently impressive, and I've found myself completing projects faster and with greater accuracy than ever before. Price: 5/5 Considering the KIEBA FOUR IN ONE SNAP RING PLYERS S-027 exceptional quality and performance, I was expecting a hefty price tag. However, I was pleasantly surprised to find that it's reasonably priced, making it an absolute steal! Overall Experience: 5/5 I'm thoroughly enjoying my experience with the KIEBA FOUR IN ONE SNAP RING PLYERS S-027,this tool. It's clear that the manufacturer has a passion for creating exceptional products that make a real difference in the user's life. I've already recommended it to friends and colleagues, and I'm confident it will become an essential part of my toolkit. In conclusion, if you're in the market for a top-notch snap ring plyer, that delivers outstanding results, look no further! The KIEBA FOUR IN ONE SNAP RING PLYERS S-027 is an absolute wonder that will exceed your expectations. Don't hesitate – invest in this incredible tool and experience the difference for yourself!”

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Posted 10 months ago

Dear Keeth Walter, Thank you so much for your review of the Kieba Four in One Snap Ring Pliers S-027 that you purchased at Eezee. Your satisfaction is our top priority, and we're thrilled that the tool you ordered in Eezee has exceeded your expectations in craftsmanship and performance, with reasonable and competitive pricing. If you have any further feedback or questions, feel free to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 10 months ago

“very good services”

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Posted 10 months ago

Dear Ari Nonigel, Thank you so much for your positive feedback! We greatly appreciate your kind words about our services. At Eezee, we strive to provide excellent service to all our customers, and we're delighted to hear that you had a good experience with us. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to let us know. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 10 months ago

“glad to register eezee into our company. i suggest eezee to offer same material as per requested so its easier to buyer to proceed it”

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Posted 10 months ago

Hi Iqbal Sidiq, Thank you for your feedback and for choosing Eezee! Your suggestion about offering materials as per requested is well noted. Providing a seamless and efficient experience for our customers is our priority and we will continue to work towards improving our offerings. If there's anything else you'd like to share or any further assistance you need, please feel free to reach out. We look forward to continuing to serve you. Thank you and have a great day ahead.

Posted 10 months ago

“Customer service attitude is very good”

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Posted 10 months ago

Hi Shin Er, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our customer success team. We strive to make every interaction positive and helpful, so it's wonderful to hear that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 10 months ago

“Unable to pick delivery date. Delivery of items is being staggered into different days.”

Helpful Report

Posted 10 months ago

Hi Sir/Ma'am, Thank you for taking the time to share your feedback regarding our delivery service. We apologize for the inconvenience caused by the inability to select a delivery date and the staggered delivery of items. We are actively reviewing our current processes to identify opportunities for improvement and minimize the occurrence of staggered deliveries in the future. We appreciate your understanding and feel free to let us know should you require further assistance or clarification. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 10 months ago

“I like the service provided by the two staffs who attended to my emails. They did really well!”

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Posted 10 months ago

Dear Choong Tze Hong, Thank you for your kind feedback. I'm glad to hear that you're pleased with the service provided by the two staff members who handled your emails. It's always great to receive positive feedback about our team's efforts. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out again. We're here to help! Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 10 months ago

“Your customer service is very good, one of the best I’ve experienced out there. Dias is very good. However I hope the platform can be improved to reflect the correct quality in inventory, or lead time if it is out of stock. At times the product I purchased from your site seems to be out of stock and a refund had to be processed - it can be quite inconvenient on my end as I need to take extra step to process the claims and submit a refund to my finance department. I hope your platform can be smart enough in future to block the purchase of items if they are not in inventory, or reflect the lead time so the customer can be more well informed before making a purchase. Thank you!”

Helpful Report

Posted 11 months ago

Dear Sir/Ma'am. Thank you so much for your kind feedback about our customer service and specifically mentioning Dias. We're thrilled to hear that you've had such a positive experience with us. Your feedback about our platform's inventory accuracy is really valuable to us and we understand the inconvenience of purchasing items that turn out to be out of stock, leading to refund processes. We are constantly working to improve our system to ensure that our inventory levels are accurately reflected on our website. If you have any further suggestions or encounter specific challenges, please feel free to reach out to our support team. We're here to make your experience with us as smooth and enjoyable as possible. Thank you for your kind understanding and we look forward to serving you even better in the future. Sincerely, Eezee Customer Success Team.

Posted 10 months ago

Eezee Pte Ltd is rated 4.1 based on 631 reviews