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Eezee Pte Ltd Reviews

4.1 Rating 518 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

Company Reviews

Product Reviews

4.1

Based on 518 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy and fuss free service. Product is value for money. This is my repeated purchase.”

Posted 1 year ago

Dear Mr. Chuang Chau An, Many thanks for sharing your experience with us, indeed this made our day! We are glad that we can continuously provide the products & services you expected. Looking forward to assisting you with your next order. Have a great day & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Very responsive and quick action done. Keep it up.”

Posted 1 year ago

Dear Customer, Thank you for your kind words. We are beyond grateful to know that we can deliver the experience you expected. Looking forward to assisting you with the next order! Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Excellent customer service support. Item well packed, Fast delivery. Will buy again when needed.”

Posted 1 year ago

Dear Ben, We are happy that we managed to deliver a delightful experience to you. Thank you for taking the time to share it with us. Looking forward to assisting with your next order! Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Easy and fast transaction. Item received in good condition.”

Posted 1 year ago

Dear Customer, Thank you for sharing your experience with us. We are glad to know that you are happy with the product and our services. Looking forward to assisting you with the next order! Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“- I felt that Eezee has a high turnover rate as I used to liaise with 3 ex-bd managers and they left after working for 6 months. - sometimes it's frustrating to order products from Eezee as 1) after I have saved the product to the favorite list, a week later, the same link is no longer available and, 2) I have to inform Team Eezee and they have to source for products, and I have in-return; to wait for a few days for the product to be sourced before I am able to place an order for the items. - a year ago, shopping at Eezee was very convenient as the saved item to Favourite was still available after some time. Now, to be honest, there is no point saving it to the "favorite" list as I am still able to click on the link but it will direct me to the "not available" page. it's not that user-friendly. In fact, searching for items is more accurate and time-saving. - company VIP account; credits are not being reset on the 1st of every month. I used to email the ex-bd managers requesting for reset of credit when in fact, I was informed that Finance will do the credit reset every month. Would appreciate it if you're able to look into this especially. Thank you for taking the time to read this short review.”

Posted 1 year ago

Dear Hui Ling, Thank you for taking the time to give feedback about your experience with us. We are sorry for the inconvenience caused and we assure you that this is not what we pride ourselves in. As we've escalated the feedback to the relevant department, we are looking forward to discussing this further with you. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Like any other ecomemce suppliers, waiting time is too long for me. I hope to see if you can provide alternative shipping mode like dhl /sf express.”

Posted 1 year ago

Dear Mr. Cheng, Your feedback is highly appreciated. We strive to improve customers' experience and we definitely will pass this feedback to related department. We hope to continue assisting with your future enquiries and feel free to contact us at enquiry@eezee.com.sg or call us at 6797 9688. Have a good day ahead. Regards, Eezee Customer Success Team

Posted 1 year ago

“I'm able to find everything I need from Eezee platform from two way light switch, screen wipes to all the stationery required. Only issue is the wait. Would be great if the delivery is within 2-3 business days.”

Posted 1 year ago

Dear Customer, Thank you for sharing your experience & feedback with us. Please be informed that we are working with 3rd party for the delivery, hence we require 5-7 working days to arrange the shipment. However, if you have a specific request kindly reach out to our Customer Success at enquiry@eezee.com.sg or call us at 6797 9688 and we are more than happy to assist you accordingly. Looking forward to assisting you with your future enquiries & have a good day ahead. Regards, Eezee Customer Success Team

Posted 1 year ago

“Is it better to use the same email for everything.”

Posted 1 year ago

Dear Customer, Thank you for taking our call and sharing your concern with us. We are looking into this internally and will improve the way we send the update to give more clarity and avoid confusion. Have a great day ahead! Regards, Eezee Customer Success Team

Posted 1 year ago

“Fast delivery”

Posted 1 year ago

Dear Ashori, Thank you for sharing your experience with us. We are glad that our timeline can meet your expectation. We look forward to assisting you with your next order with us. Have a pleasant day ahead! Regards, Eezee Customer Success Team

Posted 1 year ago

“1. invoice issued when order is not complete, this is not compliance. 2. as soon as quotation was given, PO is issued soonest, however many occurrence that there is non-stock availability issue arises which it is a bottleneck to our workflow.”

Posted 1 year ago

Dear Jenny, Thank you for taking my call earlier & sharing your feedback with us. We are sorry for the inconvenience caused and this is not the experience that we intend to deliver. We will investigate this internally to avoid the same situation in the future. Again thank you for your kind patience & have a good day ahead. Regards, Eezee Customer Success Team

Posted 1 year ago

“delivery very fast. good”

Posted 1 year ago

Dear Mr. Wang, Thank you for sharing your purchase experience with us. We are glad that we can deliver the experience you expected. Feel free to check more items for your business at https://eezee.sg/ and contact us shall you need any help. Looking forward to assisting you again! Have a good day & stay safe. Eezee Customer Success Team

Posted 1 year ago

“Best is to informe the delivery package status. 1. Order received - Date 2. Order pack pending delivery - Date 3. Order shipped and expected delivery - Date 4. Order arrival message. - this information was provided.”

Posted 1 year ago

Dear Victor, Thank you for taking the time to share your feedback with us. We admit that there are things that we need continuously improve, hence we will share this with our Tech Team to further review. Shall you need further assistance, feel free to drop us an email at enquiry@eezee.com.sg or you can call us at +65 6797 9688. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Many Items price went up...example anti skid sticker from $40 went up to $60. not many can be find easily. many items need to support with external suppliers. price compare cannot use local online..very disappointed. some price reflected on the website cannot be use end up with higher price. items can be found in Shoppee and lazada but not shoppee.. feel stress and disappointed with online...”

Posted 1 year ago

Dear Gerald, We highly appreciate you taking the time to share your feedback. We sincerely apologize for the inconvenience caused and acknowledge that pricing has been always a challenge due to the raw material increment. However, we always strive to provide the customers with the best offer we can share. Have a pleasant day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Product was temporarily out of stock, but the follow up customer service was great to eventually get the oyster LED lights delivered.”

Posted 1 year ago

Dear Eren, Thank you for sharing your wonderful experience with us. This means a booster for us to continue giving our best to the customers. We look forward to assisting with your future orders. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“1. On number of occassion item found not available after put up for purchase. 2. Power tools does not come as a complete set. 3. Items found to be more expensive compare to outside market. 4. Item availibility does not match with website and promise date.”

Posted 1 year ago

Dear Rizal, Thank you for sharing your experience with us & we are sorry for any inconvenience caused. We acknowledge that you brought up the things that we need to continuously improve. Hence, we definitely work closely with our sellers to give the customers like you the best offer we can share. Have a good day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“It have good response of service upon order. Please keep up the good work done.”

Posted 1 year ago

Dear Mr. Yap, Thank you for your kind feedback. We’re so pleased to hear that you enjoyed our services! It means a lot to the whole team, and we’d love to assist with your future enquiries very soon. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Item as described, very fast delivery. Item was packed nicely in bubble wrap.”

Posted 1 year ago

Dear Mr. Fong, Thank you for your amazing review! We are so happy to hear about your experience with Eezee. We look forward to assisting you with your future orders. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“The customer service was very good, they reply very fast to my query regarding my order. unlike other online shop which ask you to fill up lots of form and does not reply immediately. Keep up the good work especially to Jill who assisted me until I receive my shipment”

Posted 1 year ago

Dear Leonard, Thank you for your amazing review! It warms our hearts to hear that we can deliver a delightful experience. We look forward to assisting you with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customers Success Team

Posted 1 year ago

“I have purchased from this platform more than 3 times. Every time I encounter different surprises. The first time, the color of my goods delivered was wrong and took weeks to settle. Second-time delivery took about a month because of the price increase, and source of the part after all the payment. it is very inconvenient to increase the price after paying. But the replied I get is If refuse to top up the 8 dollars, then I can cancel my order after waiting for so long.”

Posted 1 year ago

Dear Sir/Ma'am, Thank you for leaving your feedback. We strive incredibly hard to make every customer experience enjoyable and we acknowledge that there are things that we need to improve hence, we will take this as a learning and do our best to give you a better experience moving forward. Have a nice day & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Good follow up and good communicate with customer”

Posted 1 year ago

Dear Mr. Ng, This review made our day! Thank you for taking time to share your experience with us. We are so grateful for your kind words. We look forward to assisting you with your next order. Have a great day ahead and stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

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Eezee Pte Ltd is rated 4.1 based on 518 reviews