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Eezee Pte Ltd Reviews

4.1 Rating 584 Reviews
74 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 584 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

always fast respond and professional. Some product price is better than other vendors.
Helpful Report
Posted 1 year ago
Dear Jordan, Thank you for writing back to us and sharing your experience. We always aim to respond timely to our dear customers as we greatly value your time and will ensure to uphold this level of commitment every time you reach out to our Customer Success Team. Thank you and have a pleasant day ahead! Sincerely, Customer Success Team
Posted 1 year ago
Best Service
Helpful Report
Posted 1 year ago
Dear Sasithorn, Thank you for writing back to us. We take pride in delivering a delightful experience for our dear customers like you. Stay safe and have a pleasant day ahead! Sincerely, Customer Success Team
Posted 1 year ago
Buyer should be more pro-active in soucing products. Price had been increasing upwards whenever a product is requested as high as 20% Every time feedback only incurred more cost and longer lead time for buyer to search for the product. sometime, buyer also do not know what they have inside EEZEE platform.
Helpful Report
Posted 1 year ago
Dear Gerald, Thank you for taking the time to provide us with your feedback. We acknowledge this and we are working closely with our suppliers. As we continue to observe fluctuation in prices, our suppliers at times cannot guarantee that they will be able to hold the price for an extended period of time hence, we are working on a fix to better serve you and do stay tuned as we sort this situation for our dear buyers like you. Thank you for your patronage and have a wonderful day ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
Great Service by Mr Fuad Mubarak, swiftly coordinate the items to be delivered best accordance to customer's request.
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for sharing your purchase experience with us. We are glad that our agent has been able to swiftly arrange the delivery of your order at best accordance with your request. Looking forward to assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Great customer service to ensure one ordered the right items.
Helpful Report
Posted 1 year ago
Dear Colin, We are pleased to know that we're able to support you with your buying needs. We're equally happy that our Customer Success Team was able to answer and support you with your questions. For any enquiries regarding availability or alternatives, kindly reach out to enquiry@eezee.com.sg and we'll always be happy to serve and assist you. Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
Hi, You've an enormous product scope but the problem is the delivery time, please check and update your process on how you can expedite or shorten the delivery time. Especially for us that we're in the marine industry, mostly we need products on urgent basis.
Helpful Report
Posted 1 year ago
Dear Manny, We appreciate the time taken to give us this feedback and thank you for writing to us. We understand that in most cases you will need the products urgently and we normally can support the turn-around time (TAT) as long as it's ex-stock. There are cases where we had to import other items but this usually comes with lead time and we apologize for any inconvenience caused by this. What we can offer as a workaround is to reach out to enquiry@eezee.com.sg and let us know which items/products you intend to buy on a recurring basis so we can check with our supplier/s and stock up to bridge the gap on TAT. Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
GOOD SERVICE
Helpful Report
Posted 1 year ago
Dear Prabhakaran, Thank you for your feedback. We are pleased to know that you had a delightful experience buying from Eezee. Please do not hesitate to reach out to the Customer Success Team if you need support and assistance and we'll be more than happy to help you. Thank you and have a pleasant evening ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
Can you prepare the stock of pilot H325 sharp pencile with various color? And Eezee's customer service is very wonderful I experience never before. thanks!!
Helpful Report
Posted 1 year ago
Dear Ko Kwangsik, We are glad that you had a wonderful experience on your first purchase with us. Kindly reach out to enquiry@eezee.com.sg so we can help check with our suppliers regarding various colors as well as to give more options to choose from. Looking forward to hear from you! Stay safe and have a pleasant evening ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
Items arrived in good condition. Best price in town. But delivery took 2 weeks.
Helpful Report
Posted 1 year ago
Dear Victor, Thank you for taking the time to write to us. We acknowledge that your order delivery time could be improved and we apologize for any inconvenience cause. We will take this a learning experience and do things better next time around. Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
First time purchase from Eezee, when quoted, they stated is ex-stock subject to prior sale. Once we confirmed order, they need 3 - 7 working days to check the stock. It's really not acceptable as our customer is urgent need the item. At the end the seller email item no stock and counter offer alternative item.
Helpful Report
Posted 1 year ago
Dear sir/madam, Thank you for sharing your feedback. We will take this as a learning experience and pass on the feedback to our supplier to avoid similar situation/s in the future. We understand that as a customer anything urgent might disrupt an operation or task from your end and we sincerely apologize for any inconvenience caused. We strive to make our dear buyers to have a delightful experience hence, we will ensure that this feedback will be shared to our suppliers for process improvement and ensure this won't happen again in the future. Once again, we appreciate your feedback and wishing you a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
Great service and delivery. Pleased to get what I was looking for.
Helpful Report
Posted 1 year ago
Dear sir/madam, We’re happy to hear about your wonderful experience using Eezee. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We will strive harder to ensure we maintain and continuously meet your expectations. Looking forward for your next purchase! Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
price is 10% higher that wholeseller. B2B platform suppose to have the benefit of eliminating all the middleman and thus lower cost to buyer. Do not seem to be the case.
Helpful Report
Posted 1 year ago
Dear Eng Ham Lee, We appreciate your feedback and we apologize if you find some of the pricing not competitive. In efforts to help you with your requirement/s that's within your budget, please reach out to enquiry@eezee.com.sg. We'd love to hear from you and help you out. If you're looking to purchase certain item/s with a specific budget in mind, our Customer Success Team can help source for an alternative offers that's within your budget range. Looking forward to hear from you! Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 year ago
Eezeeのjillさんは、納期に問い合わせに対して、大変貢献して頂きました。ありがとうございました。 しかし、納期について、なかなか売主と確認出来なかったことは大変残念でした。 今後、その改善がされることを、とても願っています。
Helpful Report
Posted 1 year ago
Dear Arima 様, いつもお世話になっております。 弊社にご意見をお寄せいただき誠にありがとうございます。 岩井 様の注文に関しましては、卸売業者がご注文を当社の倉庫に配送されるまで待つ必要があったため、配送の詳細に関しましては大変申し訳ございませんがすぐにお伝えすることが出来かねますのでご了承くださいませ。 御社に多大なご迷惑をおかけしておりますことを、心よりお詫び申し上げます。 また現状、卸売業者と協力しており将来的にはシステムが確実に改善されるよう努めてまいります。 また、その他のご不明点やお困りのことがございましたら、ご遠慮無くいつでもお問い合わせくださいませ。 ご不便をおかけ致しまして誠に申し訳ございませんが、何卒よろしくお願い致します。 Sincerely, Eezee Customer Success Team
Posted 1 year ago
I had an excellent experience dealing with Eezee Pte. Ltd. on my recent purchase. Your staff from the Business Development team did all things possible to accommodate the customer's request and made the ordering and purchasing process so much easier. In addition, I received updates about the order promptly. I will choose to order from Eezee Pte. Ltd. next time.
Helpful Report
Posted 1 year ago
Dear Farhan, Thank you for taking the time to give your testimonial. We are delighted to hear that you had an excellent experience with us as we strive to offer nothing short but the best! Our Team will always go the extra mile to make the ordering and purchasing process as smooth as possible, and we're pleased that this met your expectation. We'll continue to provide timely updates regards our customers' enquiries, and we're thrilled that you're considering ordering from us again. Thank you for your support & have a nice day! Regards, Eezee Customer Success Team
Posted 1 year ago
fast delivery and good in condition
Helpful Report
Posted 1 year ago
Dear Candy, Thank you for taking the time to share your experience with us! We appreciate your continued support and are delighted to hear that you were content with our delivery and the product. Looking forward to assisting with your next purchase. Have a great day & stay safe. Regards, Eezee Customer Success
Posted 1 year ago
Received prompt support on my question and the delivery was quick as well.
Helpful Report
Posted 1 year ago
Dear Kapila, Thank you for sharing your purchase experience with us. We are glad to know that we could support & deliver the item as per your expectation. Keep in touch, looking forward to assisting you with the next order. Have a great day & stay safe. Regards, Eezee Customer Success
Posted 1 year ago
The process is too rigid. Follow up is good though.
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for sharing your feedback, can you tell us more about the process that you find can be improved? We would love to hear about this and one of our Customer Success Executive will be reaching out to you to know more. Have a great day ahead! Regards, Eezee Customer Success Team
Posted 1 year ago
No follow delivery date
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for sharing your feedback. As we strive to provide a delightful experience to our customers, we are here to support any arrangement requested. However, we work with 3rd party, hence some errors beyond our control. We sincerely apologize for this. Have a nice day & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Excellent service
Helpful Report
Posted 1 year ago
Dear Wong Kw, We are glad that we can provide excellent service that meets your expectation. Looking forward to assist with your next purchase! Have a nice day & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Hi Mr. Logan, thank you for allowing your customer to feedback. We are currently facing an issue with self-quotation where PO amount is less than $200 and a delivery charge is imposed. Then, we have to contact Mr. Fuad to reissue a fresh quotation without delivery charge and consolidate all pending orders and deliver when the amount exceeds $200. Then, we have to cancel the self-quotation. This makes the purchase process very inconvenient and users dislike using it.
Helpful Report
Posted 1 year ago
Dear Mr. Soh, Thank you for sharing your feedback & we are sorry for the inconvenience caused. We've escalated this to our BD & shall contact you soonest. This is not something that we'd like to provide, hence we are working on this. Meantime, our Customer Succes will be available to assist with your inquiries. Have a nice day & stay safe. Regards, Eezee Customer Success Team
Posted 1 year ago
Eezee Pte Ltd is rated 4.1 based on 584 reviews