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Eezee Pte Ltd Reviews

4.1 Rating 540 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

Company Reviews

Product Reviews

4.1

Based on 540 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 7th February 2022

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased from this platform more than 3 times. Every time I encounter different surprises. The first time, the color of my goods delivered was wrong and took weeks to settle. Second-time delivery took about a month because of the price increase, and source of the part after all the payment. it is very inconvenient to increase the price after paying. But the replied I get is If refuse to top up the 8 dollars, then I can cancel my order after waiting for so long.”

Posted 1 year ago

Dear Sir/Ma'am, Thank you for leaving your feedback. We strive incredibly hard to make every customer experience enjoyable and we acknowledge that there are things that we need to improve hence, we will take this as a learning and do our best to give you a better experience moving forward. Have a nice day & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Good follow up and good communicate with customer”

Posted 1 year ago

Dear Mr. Ng, This review made our day! Thank you for taking time to share your experience with us. We are so grateful for your kind words. We look forward to assisting you with your next order. Have a great day ahead and stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“I enjoy having business with your company especially the customer success team. Ansherine Gaspar is very attentive and responsive to our enquires all the time. Shell management values the "cost" very much that Eezee always provides competitive price. Thanks again.”

Posted 1 year ago

Dear Debby, We are incredibly grateful for your kind feedback. What a pleasure to know that you had a great experience both with our team and platform. We look forward to assisting you soon! Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“QUICK RESPOND.”

Posted 1 year ago

Dear Sin Yee, Thank you for sharing your experience with us. We are happy to hear that you had a delightful experience. We look forward to assisting you soon. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Thanks for the awesome services provided.”

Posted 1 year ago

Dear Lilian, Your kind words made our day! We are glad to hear that our services met your expectation. Do not hesitate to contact us again at enquiry@eezee.com or call +65 6797 9688 should you need any assistance. Happy weekend & stay safe. Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Very goods service, order late evening, received the good in early morning.”

Posted 1 year ago

Dear Kelvin, Thank you so much for sharing your experience. What a pleasure to hear that you had a delightful experience with our platform! We look forward to assisting you with future orders. Happy weekend & stay safe. Sincerely Eezee Customer Success Team

Posted 1 year ago

“I felt that the ad hoc request was not applied to your business model. For example, I would like to order urgent item [Ex-stock] delivery in 2 days basic, but eezee is unable to support it.”

Posted 1 year ago

Dear Lai, Thank you for sharing your experience with us. We acknowledge that there are more things to improve and sharing your feedback will help us keep things in check. Rest assured we will work hard towards meeting your expectations. Feel free to reach out to our Customer Success Team any time you need support. Thank you & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Heard of this company when I started to do online purchase n recently I bought an item from the company as the price is right. Wanted to try out this company other than just taking pricing as the only deciding factor. Areas to improve is online payment process which was a challenge. I have to follow up with customer service, which is helpful, to ensure that the company actually received my payment. It is not an automated process. Then there was no shipping info, again I have to follow up. Without any shipping info, the item was delivered. Luckily I was at home during delivery. Those are the areas that this company must improve. Will I purchase again, not for now till I see some good feedback from other buyers.”

Posted 1 year ago

Dear Andy, Thank you for sharing your experience with us. Reading through your feedback, we really appreciate your concern. Therefore, we definitely will pass this on to our Tech Team to help us improve in order to provide a more delightful experience for your future orders. Thank you & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Thanks Logan & team!”

Posted 1 year ago

Hi Peter Ho, Thanks so much for giving us 5 stars rating. We will continue to work at our best to deliver a delightful experience to our customers. Looking forward to assisting you with your next order! Thank you & wish you a great day ahead. Sincerely, Eezee Customer Success Team

Posted 1 year ago

“good shop easy to locate the item I want and a wide variety. Magnificient”

Posted 1 year ago

Hi Keeth, It is a pleasure to hear that you had a great purchase experience with us. If there is any support needed for your future order, do not hesitate to contact our Customer Success at enquiry@eezee.com.sg or +65 6797 9688 for faster response. Stay safe and have a nice day ahead. Sincerely, Eezee Customer Success Team

Posted 1 year ago

“THIS IS THE WORSE ECOMMERCE SITE I HAVE EVER USED! I made a recent online purchase at your website for MK electric wall switches (order number: 000012893663) This is my first time buying from Eezee and I am extremely disappointed that you guys sent me some wrong items! The wrong items are: 1) MK Electric 2 Gang 1 Way 16A Switch (R4782W1) Qty 3 You guys sent me a Honeywell R series rocker switch which looks so different from my old MK switch! 2) MK Electric 20A DP Water Heater (54787NWHSWHI) I purchased a 2-way water heater switch but you guys sent me a 1-way switch. See the 3rd picture which shows the back of the water heater switch showing it is 1-way mechanism Unfortunately my electrician has installed 1 of the 2-Gang 1 Way Switch before I realised it is not MK and it is Honeywell! I have sent all the pictures of the affected switches and the installed 2-Gang 1 Way rocker switch to your Customer Service and it has been weeks and NO SATISFACTORY RESOLUTION! I got a weak explanation from your crappy Customer Service Executive Reck that some MK brand is old already, therefore Honeywell is the replacement, he also mentioned MK and Honeywell is join/sharing branding now. How can you guys be selling an item (with pictures) which customer wants and delivering A TOTALLY DIFFERENT ITEM??!!! I do not agree with the explanation given below! Why am I able to buy the same items at hardware shops in Singapore? I have to buy those items at my own expense while I am stuck with these unusable Honeywell R Line switches! In addition, I bought a Water Heater 2-way switch but was given a 1-way switch instead! How can you guys be selling an item (with pictures) on your website but giving your customer the wrong items?!! I want those items to be REPLACED or REFUNDED! Please let me know how Eezee intends to resolve this!”

Posted 1 year ago

Dear JC, Thank you for sharing your experience with us and taking my call. This is not the experience we pride ourselves on and we will make this right for you. We will investigate internally so we can avoid the situation moving forward and shall get in touch with you on Monday. Stay safe and have a pleasant weekend ahead! Sincerely, Raj Head of Customer Success Eezee Pte Ltd

Posted 1 year ago

“im new in this nuresing home.”

Posted 1 year ago

Hi Nala, Thank you for giving us a good rate on your purchase experience. We are happy to have you as our new customer and we look forward to assisting with your next purchase. Feel free to contact us at enquiry@eezee.com.sg or +65 6797 9688 should you need any assistance. Have a pleasant day ahead & take care! Regards, Eezee Customer Success Team

Posted 1 year ago

“Item arrived promptly and in good condition.”

Posted 1 year ago

Hi Mr. Liew Kok Oon, Thank you for sharing your purchase experience with us. We are happy to know that your order landed as expected. Looking forward to assisting you with your next purchase. Have a great day ahead and stay safe! Regards, Eezee Customer Success Team

Posted 1 year ago

“HAPPY TO PURACHASE”

Posted 1 year ago

Hi Malathi, Thank you for choosing us as your procurement platform. We are glad to know that we were able to deliver a delightful experience to our customer. We are also strong at MRO supplies; hence do not hesitate to contact us should you need assistance. We can be reached at enquiry@eezee.com.sg or +65 6797 9688 Looking forward to assisting you with your next purchase! Thank you & stay safe! Regards, Eezee Customer Success Team

Posted 1 year ago

“Our Order is a very small order and a standard item (Jumbo Toilet). This is our 3rd time ordering. 1 clause we do not understand is that we were prompted to highlight where is the location of the items required to be (which is at 2nd level) when your driver came they will just leave it at Ground Level claiming that he is just 1 person unable to fulfill this task (Carry to 2nd Level). 3rd time at loss on how to response except to just ask him to put it at Ground Level under shelter which he did (right under the rim of the shelter). Thank you.”

Posted 1 year ago

Hi Ms. Ace, We are sorry to hear about your experience. Since we work with third parties on delivery, the delivery will be strict to the request provided on the address note you shared. As much as we can, we always want to deliver a delightful experience to our customers. Hence, if you have a special request, do not hesitate to contact our Customer Success. We will be more than happy to assist you accordingly. Thank you & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“My concern is your delivery time which took 8 days to arrive. Eezee is a Singapore company. And you have stocks on the counter. And shopping malls. Lazada does a good job with delivery within 3 days if products are available in Singapore. Ninja provides safe delivery. You need to be more competitive.”

Posted 1 year ago

Dear Seah, Thank you for sharing your experience with us and we appreciate feedbacks like this. We apologize if your order took time to be delivered. We will take this as an area to better improve our services in the future. We will work double time to ensure our dear buyers like you gets the best experience moving forward. Once again, we apologize for any inconvenience this may have caused and we will take learnings and improve. Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Mr Odi Winanda, is a helpful, polite and friendly staff. He followed up on the progress of the order. Prompt delivery of goods. We are happy with his service.”

Posted 1 year ago

Hi Mr. Doris, Super happy to know that you have a great experience with one of our agents! Thank you for sharing this with us and we will take this as recognition to always maintain our performance in delivering delightful experiences to our customers. We look forward to assisting you in your next enquiry. Thank you & have a great week! Regards, Eezee Customer Success Team

Posted 1 year ago

“Thank you for the biscuits delivery service”

Posted 1 year ago

Hi Mr. Mustafa, That is awesome! We are happy to hear that you received your order as expected. Looking forward to assisting you in the next purchase. Thank you & stay safe! Regards, Eezee Customer Success Team

Posted 1 year ago

“The response it fast and they are very helpful”

Posted 1 year ago

Hi Ms. Linda, We are happy to hear your feedback and thank you for sharing it with us. We aim to always deliver a delightful experience to all customers. Hence, your feedback means a lot. Do not hesitate to contact us any time needed as we are always here to support you. Again, thank you for the feedback, and have a great week! Regards, Eezee Customer Success Team

Posted 1 year ago

“It was our first time ordering from your company. Overall is very good. Will consider ordering from your company again if we have any items we urgently in need. Thanks”

Posted 1 year ago

Hi Mr. Soh, Thank you for sharing your first purchase experience with us. We are glad that you received the experience you expected. We are super excited to assist you with your next purchase. Do not hesitate to contact our Customer Success at enquiry@eezee.com.sg or call us at +65 6797 9688. Thank you & stay safe! Regards, Eezee Customer Success Team

Posted 1 year ago

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Eezee Pte Ltd is rated 4.1 based on 540 reviews