Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.06

4.1 Rating 646 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 13th February 2025

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Anonymous

Anonymous // 01/01/2019

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“ok, comunication is good”

Helpful Report

Posted 1 year ago

Dear Roland Hidri, Thank you so much for your feedback and we're delighted to hear that you had a positive experience with our service. If you need any further assistance, feel free to reach out anytime. We truly appreciate your support and hope to serve you again soon. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 year ago

“いい取引が出来ました。ありがとうございました。”

Helpful Report

Posted 1 year ago

Dear Shigeharu Arima/Sae Iwai, Thank you for your valuable feedback and we are delighted to hear that you're pleased with the deal! Your satisfaction is truly our top priority, and it's wonderful to know that we could meet your expectations. Feel free to reach out if you need further help and assistance at any time. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 1 year ago

“Thanks seller I received the item very nice and thanks delivery very friendly 😀”

Helpful Report

Posted 1 year ago

Dear Sir/Ma'am, Thank you for your wonderful feedback. We are delighted to hear that you received the item in excellent condition and that you were pleased with the delivery service. If you require any further assistance or have any queries, please don't hesitate to get in touch. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team

Posted 1 year ago

“The Accuracy Of The Stock Availability Is Very Poor In The Website. After Putting Up An Order And Was Told Is Out Of Stock Through An Email The Next Day. Wasting Customer Time To Reselect Another Similar Item And Making The Customer To Top Up The Difference. Hence Causing Delay To Ship Out The Product At The Expense Of The Customer's Time. Very Disappointed. Regards Mr Loh K.Y.”

Helpful Report

Posted 1 year ago

Dear Mr. Loh K.Y. Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience you’ve experienced with your recent order. We understand that the item you purchased was listed as available, but unfortunately, we encountered an unexpected stock issue, and we are diligently communicating this matter to our seller to prevent its recurrence in the future. Meanwhile, we are expediting the fulfillment process for your revised order to ensure it is shipped out promptly. Thank you for choosing Eezee and we hope to serve you better in the future. Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Hi Sasikumar, Thank you for your kind feedback! We're delighted to hear that you had a positive experience with our service. If there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your support and hope to serve you again soon. Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Dear Logan, So far delivery has been fine in many purchases. Keep it up.👍 The success of a organisation depends on the people who work there. Train them well especially with company delivery policy. 🤣”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for your positive feedback regarding our delivery services. We appreciate your acknowledgment of our efforts in ensuring smooth and timely deliveries. You’ve rightly pointed out that the success of any organization is closely tied to its people. We are committed to continuous improvement, and your feedback encourages us to focus on training our team members effectively, especially in alignment with our company’s delivery policies. Thank you for choosing Eezee and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Products fit as stated and looks good. But delivery is a bit too long, as it's about over a week including weekend. Overall still okay as my products are not needed in a rush.”

Helpful Report

Posted 1 year ago

Dear Benson, Thank you for your valuable feedback! We appreciate your positive note about the accurate fit and appearance of the products. Meanwhile, we apologize for any inconvenience caused by the longer delivery time. Rest assured, we are continuously working to improve our delivery process. Your understanding is greatly appreciated, and we look forward to serving you again in the future. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Wide choices although prices for some items are quite high. No function available to clarify any product queries nor anyway to track delivery dates. Much improvement needed.”

Helpful Report

Posted 1 year ago

Dear Sir/Ma'am, Thank you for sharing your feedback with us. We appreciate your positive note about the wide range of choices available. Meanwhile, we apologize for any inconvenience caused by the pricing of certain items. Additionally, we acknowledge the need for better functionality to address product queries and track delivery dates. Rest assured, we take your comments seriously and will work towards improving our services. Thank you for choosing Eezee, and we look forward to serving you better in the future. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Listed item and confirmed payment, later item no stock and ask to buy more expensive item. No sure when refunds will be credited back?”

Helpful Report

Posted 1 year ago

Dear Mr. Ho, Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you’ve experienced with your recent order. We understand that the item you purchased was listed as available, but unfortunately, we encountered an unexpected stock issue and our team has actively been working in providing the feedback to our seller to rectify this situation and ensure that it doesn’t happen again in the future. Meanwhile, I also verified with our Finance Team that the refund has already been processed and reflected back to your account. Thank you for choosing Eezee and we hope to serve you better in the future! Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“The item I bought was delivered in 2 days. I was expecting it to be much longer. The address I keyed in was wrong. The delivery staff managed to contact me and delivered to the right address. My sincerest apologies for the mistake. This is my first time using Eezee. Rest assured, it will not be my last. Good job!”

Helpful Report

Posted 1 year ago

Dear Sir/Ma'am, Thank you for the wonderful feedback. We’re delighted to bring you your order as fast and efficient as we can and we're also happy that our delivery staff promptly resolved the situation and ensured successful delivery. We look forward to serving you again in the future. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Eezee sales team is reponsive n efficient”

Helpful Report

Posted 1 year ago

Dear Ben, Thank you for your feedback! We are pleased to know that our Sales Team was responsive and efficient to your satisfaction. Feel free to reach out if you need further help and assistance at any time. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“有及时回复电邮。满意服务。”

Helpful Report

Posted 1 year ago

亲爱的先生/女士, 谢谢您，对于您的评论。请随时与我们联系，我们很乐意提供帮助. Sincerely, Eezee Customer Sucess Team

Posted 1 year ago

“The platform is not user-friendly. It takes time to look for the item, as the majority are not listed in the catalog. Even the catalog items, but with a lengthy lead time and no stock. Although the system is supposed to assist, it actually causes us more stress and causes us to forget to place orders, which causes production to halt and delay.”

Helpful Report

Posted 1 year ago

Dear ksundar, Thank you for sharing your insights regarding our platform. We appreciate your candid feedback, and we take your concerns seriously. Below, we address each point you raised: 1. Usability: We apologize for any inconvenience you’ve experienced due to the platform’s usability. Our team is actively working to enhance the user interface and streamline processes. 2. Item Search: We understand that locating items can be time-consuming, especially when they are not listed in the catalog. We are committed to expanding our catalog and improving search functionality. 3. Lead Time and Stock: We acknowledge that some catalog items have lengthy lead times and may be out of stock. We are actively reviewing our inventory management processes to address this issue. 4. Stress and Order Placement: It is not our intention to cause stress or hinder order placement. We apologize for any disruptions to your workflow. We will explore ways to improve the system’s reminders and notifications. Your feedback is valuable in helping us enhance our platform. If you have any further suggestions or encounter specific challenges, please feel free to reach out to our support team. Thank you for your patience and understanding and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“I didn't received any reply email from eezee”

Helpful Report

Posted 1 year ago

Dear Mimie, Thank you for bringing this to our attention. We appreciate your feedback regarding the email communication and will have the team contact you right away. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success team

Posted 1 year ago

“Hi, ordering process through wesite ,not convenient. very time consume. complicated need go through prurchaser..... lucky , ur side have one team , email and quote faster then need passward lah. need apprval lah.. so time wasted. Thanks the email and quote team. beside purchaserrole, no have outside outdoor eezee teamsales , support all types of technical issue, doubt bout the ordering parts at eezee? comments and continouse feom user . Mr. ngTH”

Helpful Report

Posted 1 year ago

Hi Mr. ngTH, Thank you for sharing your feedback regarding the ordering process on our website. We appreciate your insights and understand that convenience and efficiency are crucial for our users. Rest assured, we take your comments seriously and continuously strive to improve our services. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Excellent communications in mail correspondance. unable to contact personaly in whts app or through phone. Your service is most satisfactory need catalogue for us to drop enquiry to U in future.”

Helpful Report

Posted 1 year ago

Dear Partha, Thank you for your positive feedback regarding our excellent communication in mail correspondence. We appreciate your satisfaction with our services. Regarding your request for a catalogue, we are pleased to inform you that we have a comprehensive product catalog available in eezee.sg. Feel free to browse our catalogs and feel free to reach out to us for any future inquiries or assistance by shooting us an email at enquiry@eezee.sg. Thank you for considering us, and we look forward to assisting you further. Sincerely, Eezee Customer Success Team

Posted 1 year ago

“better improve your web pages”

Helpful Report

Posted 1 year ago

Dear Prakash, Thank you for your feedback. We appreciate your input and take it seriously. Improving our website is a priority for us, and we’re committed to enhancing the user experience. To address your concern, we’ll focus on the following areas: 1. Page Speed Optimization: We’ll work on improving the loading time of our web pages to ensure a smoother experience for visitors. 2. Clear Calls to Action (CTAs): We’ll enhance our CTAs to guide users effectively. Clear and action-oriented buttons will encourage engagement. 3. User-Friendly Navigation: Our goal is to create an intuitive navigation structure that helps visitors find what they need quickly. Thank you for your patience, and we look forward to delivering an improved website experience. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Hi, We have rcvd all total of 30 tin in good condition except for 1 of the tin found slide dented. Just a feedback to the delivery man who was delivered our order item is not friendly. He call us to take the item at our void deck. Reason given that he got no trolley. End up using our trolley to load all 30 tin. He claim that my maid steal 1 of the tin. Later found up that the 1 tin that was missing left inside his vehicle and appologise. Thank you.”

Helpful Report

Posted 1 year ago

Dear Sir/Ma'am, Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience caused during the delivery of your order. We appreciate your feedback, as it helps us improve our services. We are glad to hear that 30 out of 31 tins were received in good condition. However, we deeply regret the dent on one of the tins. Rest assured, we have communicated this to our internal teams to ensure to strenghten the quality checks prior to delivery to ensure this won't happen again. Furthermore, we sincerely apologize for the misunderstanding regarding the missing tin. We appreciate your patience, and we are relieved that it was eventually found inside the delivery vehicle. Once again, thank you for your feedback, and we value your business. If you have any further concerns or require assistance, please feel free to reach out to us. Have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“Repeat buy. Good quality product.”

Helpful Report

Posted 1 year ago

Dear Sir/Ma'am, Thank you for your continued support and for choosing our products once again! We greatly appreciate your loyalty. We’re delighted to hear that you find our products to be of good quality. Your satisfaction is our top priority, and we’re committed to maintaining the high standards you’ve come to expect from us. Should you have any further needs or inquiries, please don’t hesitate to reach out. We look forward to serving you again in the future! Have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

“I requested for Tax invoice and received the below email. I do not think it's professional way to send this email. Reply should be " We will forward you the tax invoice once it's available in our system" ***************************************** Hi Yumi, Unfortunately, the tax invoice will be available in our system in 1-2 working days if we submitted the DO to complete our delivery record. May I seek your assistance to sign the DO first?”

Helpful Report

Posted 1 year ago

Dear Yumi, Thank you for reaching out to us regarding the tax invoice. We apologize if our previous email did not meet your expectations, and we appreciate your feedback. Rest assured, we take your concerns seriously. We will promptly forward the tax invoice to you once it becomes available in our system. Your satisfaction is important to us, and we strive to provide professional and efficient service. If you have any further inquiries or require assistance, please feel free to contact us. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 1 year ago

Eezee Pte Ltd is rated 4.1 based on 646 reviews