Eezee Pte Ltd Reviews

4.1 Rating 519 Reviews
73 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 519 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Well received but hopefully Eezee can have prompt update for the delivery status, not only reply when I send the enquiry in.
Helpful Report
Posted 2 years ago
Dear Sir / Mdm, Thank you for your kind review and 4 star rewards to Eezee. We are glad to hear that you receive good support from our Customer Service team. We hope to see more of your great support to shop @ Eezee Meantime, have a great day and week ahead! Stay Safe and take care. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd
Posted 2 years ago
Some of the items only have one line description. Would be better if a complete technical description would be included.
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Posted 2 years ago
Hi Joefrey, Thank you for your kind review. I will share your review with my team and we will look into it to make it possible for all our buyer. If you would like to share more regards to your review, you may always drop me an email - sue.yusro@eezee.com.sg. Look forward to more of your support thru Eezee. Have a great day and stay safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd
Posted 2 years ago
Fast response and on time delivery.
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Posted 2 years ago
Hi Jia Ling, Thank you for the 4 stars award. Still missing the additional star from you and we hope the more you purchase from us, you will get great experience to award us the additional star. We look forward to more of your support. Have a great day ahead. Take care and stay safe always. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd
Posted 2 years ago
An easy to use platform , some items that can be improved further are the range of products available , the search functionality and ensuring the items not available are being listed as unavailable or out of stock etc ( encountered a case where I was allowed to order and vendor reverted that the product is not available and is discontinued )
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Posted 2 years ago
Dear Jaikumar, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager
Posted 2 years ago
Hi Good morning! The staff were courteous, patience and helpful.
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Posted 2 years ago
Dear Ms Rosalyn Yeo, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager
Posted 2 years ago
Dear Nurfajri Ayu / Fuad Mubarak, I would like to take this opportunity to thank you your kind support of quick response. Annie
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Posted 2 years ago
Hi Annie, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 2 years ago
happy with eezee for the deal and service quality
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Posted 2 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 2 years ago
The P.S - I read all of them made me want to give you a review. The website is easy to use, quite clear however, please boldly mention the Import duty is to be paid by the customer. We will keep on checking EEZEE for our company requirements, appreciate if you can provide a different price for traders over end users. Thank you
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Posted 2 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform. Let my team reach out to you separately to see how we can bring this partnership to the next level. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 2 years ago
Eezee has a lot of products that are very useful for our company, especially on the procurement side. Not only that, the live chat function helps me a lot when I inquire about some items. It's a pleasure to work with Eezee.
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Posted 2 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform and team, we will keep up the good work. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 2 years ago
Prompt and clear updates on parcel processing and delivery. Product is well-packed too.
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Posted 2 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 2 years ago
You are having the best Customer service Officer which is prompt to email on any hiccup/delay in delivery. Well done, keep it that way !
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Posted 2 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 2 years ago
Good delivery
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Posted 2 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 2 years ago
Very efficient and prompt in follow up replies. No complaint. Only the stated pickup date and delivery date a bit confusing.
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Posted 2 years ago
Hi, Thank you for the 4-stars and feedback. We will get our team to give you a call to see how we can improve the experience. Appreciate your support and looking forward to work with you for your next purchase. Regards, Logan CEO, Co-founder
Posted 2 years ago
Deliver time abit longer, even local seller.If i order like Qoo10 express very fast delivery.
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Posted 3 years ago
Hi Yan, Thank you for the 4-stars and feedback. I understand that the lead time was abit longer than expected and we are constantly working to improve our turnaround time from suppliers to customers. Really appreciate your support. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Initially, I was displeased that the deliveries could not be arranged within a stipulated time, and one of the items did not suit my requirement. But, Ms Nidia helped to source a suitable product for exchange and collection within requested collection hours owing to COVID-19 workplace restrictions.
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Posted 3 years ago
Hi, Thank you for the 4-stars and feedback. So glad that you had a really good experience with Nidia and they manage to help you source for alternative. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
adequate service for customers!
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Posted 3 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Simple fuss free processing. It takes time to gain traction. As long as they can get their categories right it could be the new ALI EXPRESS
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Posted 3 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Wide product range, convenient to shop. the shipping cost is high. I buy 1 item in 1 shop the shipping fee is 5 dollars, I buy 2 items in the same shop, the shipping fee is 10 dollars. can't group the shipping fee even it is from the same seller and small items.
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Posted 3 years ago
Hi, Thank you for the 4-stars and review. We definitely acknowledge that delivery charges is something that we will be looking to improve as we grow together with our clients. We have an enterprise account for clients like you who are looking to purchase frequently via our portal, you may enjoy free delivery as long as your basket size is above $200 per order. You may apply for the account here: https://eezee.sg/credit-application Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
I would like to commend Anthony for being very responsive as well as responsible. Although the product that arrived was not correct, he was helpful throughout the correspondence.
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Posted 3 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team, we will definitely look into our processes to identify gaps so we can reduce the percentage of mistakes occurring. Really appreciate that you have given us the opportunity. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Good follow up
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Posted 3 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Eezee Pte Ltd is rated 4.1 based on 519 reviews