Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.06

4.1 Rating 631 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 26th October 2020

Joanne Ooi (Absolute Kinetics Consultancy)

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eezee has a lot of products that are very useful for our company, especially on the procurement side. Not only that, the live chat function helps me a lot when I inquire about some items. It's a pleasure to work with Eezee.”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform and team, we will keep up the good work. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Prompt and clear updates on parcel processing and delivery. Product is well-packed too.”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“You are having the best Customer service Officer which is prompt to email on any hiccup/delay in delivery. Well done, keep it that way !”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Good delivery”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Very efficient and prompt in follow up replies. No complaint. Only the stated pickup date and delivery date a bit confusing.”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and feedback. We will get our team to give you a call to see how we can improve the experience. Appreciate your support and looking forward to work with you for your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Deliver time abit longer, even local seller.If i order like Qoo10 express very fast delivery.”

Helpful Report

Posted 4 years ago

Hi Yan, Thank you for the 4-stars and feedback. I understand that the lead time was abit longer than expected and we are constantly working to improve our turnaround time from suppliers to customers. Really appreciate your support. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Initially, I was displeased that the deliveries could not be arranged within a stipulated time, and one of the items did not suit my requirement. But, Ms Nidia helped to source a suitable product for exchange and collection within requested collection hours owing to COVID-19 workplace restrictions.”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and feedback. So glad that you had a really good experience with Nidia and they manage to help you source for alternative. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“adequate service for customers!”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Simple fuss free processing. It takes time to gain traction. As long as they can get their categories right it could be the new ALI EXPRESS”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Wide product range, convenient to shop. the shipping cost is high. I buy 1 item in 1 shop the shipping fee is 5 dollars, I buy 2 items in the same shop, the shipping fee is 10 dollars. can't group the shipping fee even it is from the same seller and small items.”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. We definitely acknowledge that delivery charges is something that we will be looking to improve as we grow together with our clients. We have an enterprise account for clients like you who are looking to purchase frequently via our portal, you may enjoy free delivery as long as your basket size is above $200 per order. You may apply for the account here: https://eezee.sg/credit-application Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“I would like to commend Anthony for being very responsive as well as responsible. Although the product that arrived was not correct, he was helpful throughout the correspondence.”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team, we will definitely look into our processes to identify gaps so we can reduce the percentage of mistakes occurring. Really appreciate that you have given us the opportunity. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Good follow up”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Easy to order..but delivery take long time..maybe due to no manpower..overall good..will order again”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and review. We appreciate your candid and honest feedback about the bad delivery experience, please rest assured that we are in the midst of improving our delivery process and structure. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 4 years ago

“The cards work good. Thank you. However, delivery fee at $5.50 is high.”

Helpful Report

Posted 4 years ago

Hi, Thank you for the 4-stars and feedback. So glad that you received the cards in good condition. We will continue to work on lowering down our delivery fees. Really appreciate your support. Regards, Logan CEO, Co-founder

Posted 4 years ago

“More items for commercial and home improvements”

Helpful Report

Posted 4 years ago

Hi, Thanks for the 4 stars and review. Really appreciate your support and we are looking forward to support your next order. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Yes the delivery is fast and the item in good condition!”

Helpful Report

Posted 4 years ago

Hi Kim Duong, Thanks for the 4 stars and review. Appreciate your support and looking forward to supporting your next purchase. Cheers. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Customer service team of respond is good. But website of contains still need to improve a lot of US base item are not available. Eezee partnership build up more with Authorize distributor or OEM so that able to get the better price.”

Helpful Report

Posted 4 years ago

Hi Kim Yen, Thanks for the 4 stars and review. We really appreciate your honesty and identifying our gaps to help us improve. Working directly with OEMs and distributors will be our key focus for next year so we can bring cost savings to our clients. Merry Christmas and Happy New Year! Regards, Logan CEO, Co-founder.

Posted 4 years ago

“It was my first try to use the Eezee.sg. I have never before this bought any items or products via on-line. Thank you to Ms Angelina who has been very helpful and patience in assisting me to place an order. : )”

Helpful Report

Posted 4 years ago

Hi Asmahni, Thank you for the 4-stars and happy to hear your great experience with our colleague Aguslina. Looking forward to support your next purchase. :)

Posted 4 years ago

“I have know Eezee since I started my official job as a purchasing officer. Either than the price concern, the customer service can be contacted through live chat although it's not fast responding but still very helpful.”

Helpful Report

Posted 4 years ago

Hi Inez, Thank you so much for 4-stars. I appreciate the honest feedback as it help us to improve the experience of our clients. We have identified you as one of the account that we will assign a designated account manager so you get an accelerated response rather than through chat. Regards, Logan Tan CEO & Co-founder

Posted 4 years ago

“Fast delivery, Goods as a spec but slow reply for the technical question of the product specification. A bit high freight charge.”

Helpful Report

Posted 4 years ago

Hi, Thanks for the 4 stars. Really appreciate the honest feedback and will definitely look into how we can lower our freight charges and improve the knowledge of technical products. Regards, Logan Tan CEO, Co-founder

Posted 4 years ago

Eezee Pte Ltd is rated 4.1 based on 631 reviews