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Eezee Pte Ltd Reviews

4.1 Rating 646 Reviews
73 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 646 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

An easy to use platform , some items that can be improved further are the range of products available , the search functionality and ensuring the items not available are being listed as unavailable or out of stock etc ( encountered a case where I was allowed to order and vendor reverted that the product is not available and is discontinued )
Helpful Report
Posted 4 years ago
Dear Jaikumar, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager
Posted 4 years ago
Hi Good morning! The staff were courteous, patience and helpful.
Helpful Report
Posted 4 years ago
Dear Ms Rosalyn Yeo, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager
Posted 4 years ago
Dear Nurfajri Ayu / Fuad Mubarak, I would like to take this opportunity to thank you your kind support of quick response. Annie
Helpful Report
Posted 4 years ago
Hi Annie, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
happy with eezee for the deal and service quality
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
The P.S - I read all of them made me want to give you a review. The website is easy to use, quite clear however, please boldly mention the Import duty is to be paid by the customer. We will keep on checking EEZEE for our company requirements, appreciate if you can provide a different price for traders over end users. Thank you
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform. Let my team reach out to you separately to see how we can bring this partnership to the next level. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Eezee has a lot of products that are very useful for our company, especially on the procurement side. Not only that, the live chat function helps me a lot when I inquire about some items. It's a pleasure to work with Eezee.
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform and team, we will keep up the good work. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Prompt and clear updates on parcel processing and delivery. Product is well-packed too.
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
You are having the best Customer service Officer which is prompt to email on any hiccup/delay in delivery. Well done, keep it that way !
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Good delivery
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Very efficient and prompt in follow up replies. No complaint. Only the stated pickup date and delivery date a bit confusing.
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and feedback. We will get our team to give you a call to see how we can improve the experience. Appreciate your support and looking forward to work with you for your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Deliver time abit longer, even local seller.If i order like Qoo10 express very fast delivery.
Helpful Report
Posted 4 years ago
Hi Yan, Thank you for the 4-stars and feedback. I understand that the lead time was abit longer than expected and we are constantly working to improve our turnaround time from suppliers to customers. Really appreciate your support. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Initially, I was displeased that the deliveries could not be arranged within a stipulated time, and one of the items did not suit my requirement. But, Ms Nidia helped to source a suitable product for exchange and collection within requested collection hours owing to COVID-19 workplace restrictions.
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and feedback. So glad that you had a really good experience with Nidia and they manage to help you source for alternative. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
adequate service for customers!
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Simple fuss free processing. It takes time to gain traction. As long as they can get their categories right it could be the new ALI EXPRESS
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Wide product range, convenient to shop. the shipping cost is high. I buy 1 item in 1 shop the shipping fee is 5 dollars, I buy 2 items in the same shop, the shipping fee is 10 dollars. can't group the shipping fee even it is from the same seller and small items.
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. We definitely acknowledge that delivery charges is something that we will be looking to improve as we grow together with our clients. We have an enterprise account for clients like you who are looking to purchase frequently via our portal, you may enjoy free delivery as long as your basket size is above $200 per order. You may apply for the account here: https://eezee.sg/credit-application Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
I would like to commend Anthony for being very responsive as well as responsible. Although the product that arrived was not correct, he was helpful throughout the correspondence.
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team, we will definitely look into our processes to identify gaps so we can reduce the percentage of mistakes occurring. Really appreciate that you have given us the opportunity. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Good follow up
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Easy to order..but delivery take long time..maybe due to no manpower..overall good..will order again
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and review. We appreciate your candid and honest feedback about the bad delivery experience, please rest assured that we are in the midst of improving our delivery process and structure. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
The cards work good. Thank you. However, delivery fee at $5.50 is high.
Helpful Report
Posted 4 years ago
Hi, Thank you for the 4-stars and feedback. So glad that you received the cards in good condition. We will continue to work on lowering down our delivery fees. Really appreciate your support. Regards, Logan CEO, Co-founder
Posted 4 years ago
More items for commercial and home improvements
Helpful Report
Posted 4 years ago
Hi, Thanks for the 4 stars and review. Really appreciate your support and we are looking forward to support your next order. Regards, Logan CEO, Co-founder
Posted 4 years ago
Eezee Pte Ltd is rated 4.1 based on 646 reviews