Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.06

4.1 Rating 631 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 26th October 2020

Joanne Ooi (Absolute Kinetics Consultancy)

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ordered haven't deliver. very long time and no update after being informed will follow up by you all.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback. We appreciate honest feedback by our client and we acknowledge that there are still many areas for improvement. We will continue to strive for improvement and see how we can better serve our client. With regards to your existing order, I will get my team to work with you quickly to resolve it. Let me know if you need to reach out to me to expedite your order. You can reach me at logan@eezee.com.sg. Appreciate it. Regards, Logan CEO, Co-founder

Posted 4 years ago

“Eezee is a resourceful platform for corporate purchase. However, responding time is slower than expected, delivery was delayed too.”

Helpful Report

Posted 4 years ago

Hey Jia Qi, Sorry to hear about your experience about our slow services in responding to the enquiry and email. We know this is unacceptable and will look into how we can better improve and shorten the lead time from enquiry to quotation/purchase. Please bear with us while we are increasing our manpower to serve you better. Regards, Logan CEO, Co-founder

Posted 4 years ago

“When order confirmed and was informed there is shortage or item no more available, the item should be "real". Thanks.”

Helpful Report

Posted 4 years ago

Hi Steven, Sorry that you had a bad experience and we know how important to have a consistent shopping experience on our platform. We will be forming a task force in the new year to work on obsolete/out of stock products and educate our suppliers to list products that are available in stock. Thank you for your kind support. We will do our best to work on this moving forward. Regards, Logan CEO, Co-founder

Posted 4 years ago

“I actually do have feedback based on my previous purchase. After making payment, I noticed that there was no indication of expected delivery time for the item. There was no information under the “track delivery” tab either. I actually had to call Eezee via phone to enquire about expected delivery time. I think that if your company could give buyers an estimate of the lead time for each item, that would be very helpful. It would be even more helpful if the lead time could be made known to buyers before payment. This is because certain purchases, such as the one I made previously on Eezee, are time sensitive. Apart from that, I found the interface on your platform to be simple and easy to use.”

Helpful Report

Posted 4 years ago

Hi Daniel, Sorry to hear about your experience. Really appreciate you spending time to provide such a detailed writeup of your experience and we'll be looking into how we can improve the information on delivery. If you have any other recommendations and are open to discuss your experience further, please feel free to email me at Logan@eezee.com.sg. Thank you!

Posted 4 years ago

Eezee Pte Ltd is rated 4.1 based on 631 reviews