EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers to present to my wife on Sunday. I ordered them the day before because the website said they could be delivered then and I was relying on them arriving. My text messages from EFlourist told me they would be delivered on Sunday however they did not arrive. I sent a message asking for a refund Sunday night but no one got back to me. The flowers then arrived the following day on Monday. No one was in and the flowers were left on the doorstep in public view”

Helpful Report

Posted 2 years ago

“Ordered a bouquet of Alstroemeria for my daughter in law's birthday.They arrived safely.A week later they still look lovely.She was very pleased. I will order again for the next occasion”

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Posted 2 years ago

“I am very satisfy of your services. My daughter reveived her flowers exactly on time for her birthday. The bouquet was exactly like the picture and the price was good. The only negative point is She did’nt receive the chocolate who was included with the flowers. Thank you for your service. Gina St-Laurent”

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Posted 2 years ago

“Kept updated regarding delivery .. receipient happy with flowers”

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Posted 2 years ago

“Good service, delivered on time! Thank you!”

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Posted 2 years ago

“To say the bouquet was a bit sparse, is an understatement, nothing like what was in their advertising. I won’t be using them again, and I definitely wouldn’t recommend them.”

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Posted 2 years ago

“Very happy with the princess bouquet!”

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Posted 2 years ago

“Delivered on wrong day not as requested with good notice not on friends birthday very dissatisfied with service”

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Posted 2 years ago

“5th Bouguet sent recently. All arrived on time an good condition!”

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Posted 2 years ago

“Brought some flowers for a friend to cheer her up and the flowers and box were completely bashed to bits and left out in the rain. Not exactly how I wanted to cheer a friend up!”

EFlorist 1 star review on 19th November 2023

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Posted 2 years ago

“Excellent service delivered in time. Beautiful flowers”

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Posted 2 years ago

“The flowers arrived on time they were beautiful and lasted longer than others delivered on the same day”

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Posted 2 years ago

“Never received bouquet at delivery address, & haven’t received any updates on it since , paid £23:99 , so I would now like a refund . I was told the courier sent bouquet back to E florist as it was damaged, feel really let down & angry at this service . Would appreciate some feed back from you.”

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Posted 2 years ago

“Price was good, customer service was good. I had an issue with my original order, which the courier cancelled it, I didn’t see this for a couple of days so think the courier could make that clearer, but when I contacted customer service, they got back in touch straight away and followed it up. They then offered a refund or re delivery which I opted for. Apologised again for what had happened. Flowers were received and my friend was very happy with them.”

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Posted 2 years ago

“I have used eflorist for years and they have never let me down. The flowers have always been excellent and arrived on time. I have at the moment got 6 orders in for this Christmas and I am confident that my 3 daughters and my 3 friends will love the gift. I trust eflorist.”

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Posted 2 years ago

“Easy process delivered on time good value for money”

EFlorist 5 star review on 19th November 2023

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Posted 2 years ago

“Good selection in all price ranges. Delivery excellent”

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Posted 2 years ago

“I loved it, it really fit the occasion and was boxed well. Delivery was very fast and tracking was very convenient. Would highly recommend.”

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Posted 2 years ago

“I was so happy to hear that my friend had received the flowers l orders on time -they were beautiful as she sent me a photo of them-and the added bonus of the free chocolates were a great edition-thank you from a pleased customer-l will most certainly use you again in the future-kind Regards margaret Dtudhilme”

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Posted 2 years ago

“Quick next day delivery Person accepting flowers very happy with the quality and surprise. Fantastic price”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,329 reviews