EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,337 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

Write Your review

Tell us how EFlorist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“did not turn up”

Helpful Report

Posted 2 years ago

“You don’t get what you pay for with Eflorist, I paid £50 for the luxury bouquet and received about £10 worth. You rely on the pictures when you buy online but these are misleading, and the flowers that you receive are nothing like the pictures and they don’t last 5 days never mind 7 days. Most of the negative ratings for this company are saying the same issues so DO NOT BUY FROM THIS COMPANY as you will be disappointed.”

EFlorist 1 star review on 11th August 2023

Helpful Report

Posted 2 years ago

“A day late and no chocolates. Very disappointed. Would not use EFlorist again. Kate Matthews”

Helpful Report

Posted 2 years ago

“I sent a query but you did not respond.”

Helpful Report

Posted 2 years ago

“Easy to order and take money down hill from there over 24hrs late delivery flowers half dead when arrived totally spoilt a friends 60th birthday😡 got 2 customer service numbers but not one of them worked appalling service”

EFlorist 1 star review on 9th August 2023

Helpful Report

Posted 2 years ago

“I paid extra for guaranteed next day delivery, and they failed to deliver. Would not recommend for delivering on a particular date.”

Helpful Report

Posted 2 years ago

“Ordered a medium bouquet which came with free chocolates..5 flowers in a tiny bunch came and no chocolates..hate to see what the small bouquet was..joke. I have sent emails and messages with no reply at all...complete con..do not use these people.”

Helpful Report

Posted 2 years ago

“Anonymous. Flowers arrived at 8pm. Left in the shed but no note put through the door saying they were there. Unfortunately recipient never found them till 5days later hence flowers wilted”

Helpful Report

Posted 2 years ago

“Bad experience! They failed to supply the chocolates as advertised and this was followed by poor customer service”

Helpful Report

Posted 2 years ago

“Flowers were not delivered on the day that my confirmation email stated, the day that I paid £5.99 delivery for. On contacting the company to raise this issue, my email was ignored.”

Helpful Report

Posted 2 years ago

“Very poor it was my anniversary I’m overseas away from my wife. I sent her 100 red roses. Multiple roses would either dead or were black and I don’t know if that was by the heat or watt but my wife is still happy but I’m disappointed. I haven’t got the time to complain, but do you want to review so here it is I won’t be using you again.”

Helpful Report

Posted 2 years ago

“I ordered flowers to be delivered for a wedding anniversary on the Tues. The order got stuck with Amazon the delayed delivery did not arrive until Fri by which time the flowers were dead. Not great!! In the meantime I did contact eflorist and they very quickly arranged for another delivery which was great but only arrived two days after the anniversary”

Helpful Report

Posted 2 years ago

“Very disappointed in the flowers I got for my mum said a large bouquet but looked like a small bouquet didn’t look like looked on the picture and also the box of chocolates there was only 3 in them and looked bigger box on the picture don’t think will be ordering from here again very disappointing”

Helpful Report

Posted 2 years ago

“it was horrible delivered 4 days late and for the replacement bouquet they sent flipping didn’t put the new message that they asked for and it was just bad service”

Helpful Report

Posted 2 years ago

“Hard to call it a ‘bouquet’ as there were about 5 flowers in it. The card looked like it had been made by a 4 year old! And it didn’t arrive until 5 o’clock when we were already out celebrating our anniversary!! Awful service, never using again”

Helpful Report

Posted 2 years ago

“I ordered on a Saturday morning and paid £6 for delivery, for them to be delivered on Monday, the date of the actual birthday of the recipient, however they did not arrive until Tuesday evening!! When I informed the company on the Monday the flowers had not arrived, the response I got was that there is a disclaimer that it could be a few days for delivery, not helpful !! When the flowers were eventually delivered they were just left downstairs, the delivery driver did not even knock on the door and the recipient did not even know they were there. Again I contacted the company, who just said sorry they are not supposed to do that, again not the response I would have expected, especially when I could have said they had not even been delivered. I will not be using the company in future and nor will I be recommending them to anybody else.”

Helpful Report

Posted 2 years ago

“Order a delivery on Friday 28th for delivery on Saturday 29th for a birthday. My friend told me on the Sunday nothing had arrived. I checked with Yodel your delivery company. The status said st depot. It stayed that way till Tuesday. You can imagine the state of the flowers . I tried to make a complaint via your site. Leaving two requests to cancel and asking for refund via your standard questions system as no other way to contact you. To date no response. Could not find a tel number that worked. Very bad customer service.”

EFlorist 1 star review on 7th August 2023

Helpful Report

Posted 2 years ago

“The flowers never arrived, what a shame!! Reading the rest of the reviews I’ve learned my lesson to check this before I buy anything, Very bad”

Helpful Report

Posted 2 years ago

“My flowers, chocolates ,teddy bear arrived with no birthday card. My niece thought I had forgotten her birthday and that she had a stalker. She looked everywhere for a message of any sort and there was none. Not happy”

Helpful Report

Posted 2 years ago

“The day before my wedding anniversary i thought it would be nice to order some flowers to be delivered on the day. I know there is a window for delivery but they turned up at 20.30 and we had gone for a meal. Looking at the tracker the flowers had gone to Milton Keynes down to Weybridge, then to Dunstable and ended up in Aylesbury where i live. Anyway we returned home to find a small box with 9 white roses, some freesias and a bit of green infil!!! All looking pressed up and very sad. I upgraded to a large bouquet total cost £33.98 and all i can say is i was extremely disappointed. Other people sent flowers to us which they had bought locally and they were comparable in price but had a real fresh wow! factor. Sorry to say i will not be using this service again.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,337 reviews