EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,335 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful company! DO NOT USE THEM! I have never received such disgusting customer service in my life! Very unaccommodating and not able to assist with the simplest of changes to an order. They then had the cheek to call me a valued customer- If you valued me you would make the change! Wouldn’t recommend to my worst enemy. SERIOUSLY DO NOT USE!!!”

Helpful Report

Posted 2 years ago

“I put in a order but made the mistake of double ordering , minutes later I tried to cancel but they refused!! I thought this was my right with any good or service ! But careful they have small print that means they can take your money and never refund!! I'm sure this is against the law. Extremely bad service don't use them”

Helpful Report

Posted 2 years ago

“The received flowers are completely different from what was ordered”

Helpful Report

Posted 2 years ago

“Terrible - Ordered flowers for Valentines day with extra paid for exact delivery. Flowers were shipped and delivered 5 days early. Unable to contact customer service, no response to emails or claim submission. Absolutely useless- I now have 5 days to source another company that can deliver another bunch of flowers on the correct date!”

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Posted 2 years ago

“Made my girl very happy so it made me happy”

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Posted 2 years ago

“Really poor customer service, live chat is useless; despite claiming an agent would respond, after 15 mins I gave up. The flowers were not delivered to my friend for her birthday. They claim they were given the wrong address, they were NOT, It was the correct address, used many times and never with any problems before. They refuse to redeliver or refund and blame me for their failure. I think this is abysmal customer relations and customer service. I'd recommend looking somewhere else for bouquet deliveries.”

Helpful Report

Posted 2 years ago

“Ordering in Spain for a family member in the UK. Everything from start to finish was ***** Communication was great. Thank you.”

Helpful Report

Posted 2 years ago

“Awful company to deal with. The flowers delivered and are no better than a £10 bunch from a supermarket. Failed to deliver the chocolates on the order. Customer service offered a patronising £2 refund for the inconvenience caused. No acknowledgement of the extra costs to replace the box of chocolates. Chose not to accept the £2 due to the offence caused. Poor customer service, poor quality and expensive flowers and failed to deliver all of the order. Please avoid this business and go to your local florist instead.”

Helpful Report

Posted 2 years ago

“Paid the extra delivery fee just to make sure my flowers were delivered on the chosen day but 2 days later they still didn't manage to accomplish their obligation. Impossible yo get in touch with anyone ever since”

Helpful Report

Posted 2 years ago

“Scam company . Flowers look nothing like pictures . Company should be shut down . Please stay away”

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Posted 2 years ago

“Beautiful flowers, lasted much longer than expected - great VFM !”

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Posted 2 years ago

“Excellent quality, prompt delivery, efficient service.”

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Posted 2 years ago

“My mother never received her flowers and chocolates. I'd like my money back please.”

Helpful Report

Posted 2 years ago

“They were beautiful and th3 person loved it arrives on time good condition. Beautiful. Thank you”

Helpful Report

Posted 2 years ago

“I ordered a bouquet 39.99 got 4 flowers in a box still waiting for a refund 3 weeks later”

Helpful Report

Posted 2 years ago

“my daughter was so happy with her flowers ,they were delivered to her when expected .as she hadnt been well they really cheered her up ,i sent them to america ,i was happy with the price too ,xx”

Helpful Report

Posted 2 years ago

“Not reall happy eith the order,the bouquet was small and the chocolates were missing:(I did get a refund for the chocolates but the order was for a birthday present so i was very angry about this situation.”

Helpful Report

Posted 2 years ago

“Lovely gift”

Helpful Report

Posted 2 years ago

“Very nice flowers delivered when expected”

Helpful Report

Posted 2 years ago

“Lovely flowers. Both bouquets were appreciated. However the card was missing in one but luckily my daughter realised they were from me.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,335 reviews