EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,337 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers where delivered on time and in good condition. Thank you.”

Helpful Report

Posted 3 years ago

“Flowers were nothing like what I ordered. Poor condition and very poor value for money.”

EFlorist 1 star review on 18th December 2022

Helpful Report

Posted 3 years ago

“Flowers arrived at the end of the day (past 6.30pm) and since they were for a birthday it was a bit too late. The box was open and the flowers came frozen. Tried to revive them but it was impossible. Had to throw them in the garbage the next day. Very disappointing.”

Helpful Report

Posted 3 years ago

“The flowers arrived, a couple broken stems, the others half dead! You should be ashamed of yourselves, what a ripoff! Worst things is, I had ordered a second bunch for my mothers, which have yet to arrive, i dread to think what state they will be in!”

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Posted 3 years ago

“Hasn't been delivered yet. Still held at the depot with no estimate date for delivery.”

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Posted 3 years ago

“It’s probably more the delivery peoples fault, but the flowers arrived looking like they had been used as the football in the World Cup final. I will give e-florist their due, as soon as they revived the complaint a new bunch of flowers was dispatched. Im still waiting to hear from the recipient about the condition of the new batch”

Helpful Report

Posted 3 years ago

“Flowers did not arrive on time.”

Helpful Report

Posted 3 years ago

“I got told feeds had been delivered and they hadn’t so I rang up and they said they will sort it, AGAIN two days later they said they had been delivered and AGAIN not received so had to use a different company so now waiting to see if I can get a refund! I’m disappointed as I spent a lot of money on this delivery”

Helpful Report

Posted 3 years ago

“It was my mums 101 birthday on 14th of December you said the flowers would arrive on that day. But did not arrive till the 15th the day after her 101th birthday .So not HAPPY.”

Helpful Report

Posted 3 years ago

“Flowers paid for plus get well card for deliverey to Mrs Debbie Josif 39 Lambourn Close/Gardens Tilehurst Reading Berkshire. RG31 5BE. Flowers ordered 9th10 December. By Mrs G Skeldon. Email stated flowers were delivered but clearly they were not. So disappointed as they are for a person recovering from an operation. HELP PLEASE ASAP”

Helpful Report

Posted 3 years ago

“Waste of money, do not buy!! I placed the order days before for the flowers to be delivered to my girlfriend's workplace and the parcel showed up at 8pm, flowers more dead than alive, no one to talk to and the surprise ruined. Again, waste of money!!!”

Helpful Report

Posted 3 years ago

“Flowers were ordered for delivery on Wednesday 14th December and as of now 8am Saturday 17th of December they have still not arrived, so already 3 days late for my friends birthday. Will not be using yourselves again 😡”

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Posted 3 years ago

“To say I am very disappointed would be an understatement!!! The roses were fully opened and some petals are discoloured and have fallen off. They were actually for a colleague who is leaving. I had to go to Tesco and buy 2 additional bunches of flowers and rearrange the bouquet. I used you again because the last bouquet was beautiful, arrived in water and a bag. Very embarrassing and very disappointing”

EFlorist 1 star review on 16th December 2022

Helpful Report

Posted 3 years ago

“Flowers didn’t arrive on selected date. When they eventually turned up half were dead. Also overpriced for what was received and definitely did not resemble the photo on web site. After sales service is terrible all you get is “they will be delivered “ but only after they have been in the back of van for two days. Wouldn’t use them Again”

Helpful Report

Posted 3 years ago

“Wasn’t how I expected ok time was not guaranteed that’s fine looked all small and crushed was not worth it at all”

Helpful Report

Posted 3 years ago

“The flowers for a large amount of money were 1, Very small bunch. 2, Dead, they were purchased as in bulb, well they were on there last legs. Very embarrassing to send such a small and dead bunch. I would advise not top use these people.”

Helpful Report

Posted 3 years ago

“The flowers I sent for my friend’s birthday arrived a day and half later and in very poor conditions. My friend followed all the instruction on your website to try and revive them to no avail. I am still waiting for a reply to my email sent yesterday”

Helpful Report

Posted 3 years ago

“Flowers delivered a day late and the bunch was alot smaller than photo”

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Posted 3 years ago

“I had sent flowers many times from e-florist and was happy to order flowers for my daughter in Germany. I ordered within 3 - 4 days ahead of yhe date to be delivered, but unfortunately I was told you couldn't deliver, which didn't give me time to re-order. I was so disappointed. You have been so nice in the past.”

Helpful Report

Posted 3 years ago

“I was due to have a delivery on 12th December but this did not arrive but another persons order under my tracking number was delivered. I have sent several emails to eflorist and also to the delivery company but no response - it is now 4 days so do not know whether my order was delivered to someone else. Tracking at Yodel shows that it was despatched and is in the depot and that has been the status for 4 days - not good enough and although I have always been satisfied and immensely pleased with eflorist services this experience has left me with the decision that I will never use their services again - if customer service cannot be bothered to assist I cannot be bothered to giv e them business”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,337 reviews