EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,325 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were for my mums birthday, we choose the large version and to be honest it was much smaller than expected although beautiful and flowers were in nice condition on arrival. For the price i paid £38 including P&P, I expected a much larger bunch of flowers, (I dread to think how small the standard bunch is) and if there wasn’t a pandemic i would have gone to a local florist as feel I would have got better value for my money. I guess only time will tell with the quality to how long the flowers last. Overall flowers are beautiful but size very disappointing, really not worth the £38 I spent and they were £10 off!!! Maybe I was sent the incorrect bunch size?! The flowers my brother bought from the supermarket were just as big and pretty but probably cost less than £10”

Helpful Report

Posted 4 years ago

“I have ordered flowers from you before and the recipients have been very pleased, however, this time I ordered a bigger bouquet from a group of us, for a friend just out of hospital. On seeing the pictures, I was not impressed & unfortunately I am unable to send a photo. Hopefully they will open out more, but I feel the quantity was a bit sparse and I was sadly disappointed!”

Helpful Report

Posted 4 years ago

“Always use eflorist and never disappoints. Fresh, fragranced flowers of high quality. Confirmation email sent and text when delivered. Thank you again.”

Helpful Report

Posted 4 years ago

“Very prompt with delivery.My friend was so happy as she is getting over cancer and made her day.The flowers were gorgeous.Thank you xx”

Helpful Report

Posted 4 years ago

“I didn't have a confirmation email for the order} also it said i would get a text when the flowers were delivered but i didn't. Had no idea they had been received till my daughter text Lovely flowers however and balloon , nice choice of flowers and colours and prices”

Helpful Report

Posted 4 years ago

“Delivery guy kept me informed that he would send to neighbour if the recipient wasn’t in. Thankfully she was. She loves the flowers but had to search for the message card BEHIND the address label. Not very good as she didn’t know who they were from”

Helpful Report

Posted 4 years ago

“Customer service was good. Disappointed in the flowers. Very small bouquet. I would compare it to something you would pay about 3 or 4 pounds for in a grocery store. Won't be ordering again.”

Helpful Report

Posted 4 years ago

“Didn’t get an email confirming order and had to contact them to make sure”

Helpful Report

Posted 4 years ago

“Flowers were lovely according to the recipient but the chocolates that were supposed to come with the order were missing.”

Helpful Report

Posted 4 years ago

“Easy to order and very good feedback right up to the delivery, ongoing information about care of the flowers and so beautiful, my mum loved them, as I live in Australia it made the process very easy and stress free. Thankyou so much. Sarah.”

Helpful Report

Posted 4 years ago

“Lovely colours but some of the flowers were dead when they arrived.”

Helpful Report

Posted 4 years ago

“Hi I have just been sent a photo of the flowers and to be honest, I think they look quite poor. They look better in the advert photo.”

Helpful Report

Posted 4 years ago

“EFlorest did not make me happy! I thought as a birthday treat for my daughter these flowers would be beautiful... I was sadly mistaken, the so called buds were half open, far too much greenery & the free chocolates were a joke! Really too much money plus the delivery fee.... I can only say I will not be ordering from eflorist again!”

Helpful Report

Posted 4 years ago

“My order has not been delivered yet as they are for my mums birthday on Saturday however ordering was very easy - I have just one complaint : the website says with a discount code I would get 10% off my 1st order but the code only arrived by email after I had placed my order and paid full price !”

Helpful Report

Posted 4 years ago

“I ordered flowers for my daughters birthday and the product showed free chocolates however when I processed the order these were removed? I was disappointed with the product considering the cost and didn’t really match the picture. I won’t use the site again as really over priced for the amount of stems.”

Helpful Report

Posted 4 years ago

“Disappointed with payment as tried to enter SUMMERPAY to get discount but would not accept. Delivery a little pricey especially as I wasn't asking for next day delivery. Hope flowers make up for the above.”

Helpful Report

Posted 4 years ago

“Super easy to use, and delivered next day. chose a beautiful Large bouquet for my aunty for her birthday, unfortunately the message I added wasn’t there so she didn’t have any idea who sent them, they were rather limp and sparse not anything like the photo, my aunty was happy with the gesture however I don’t think I will use company again unless they improve the Quantity, I hate to think how she would have felt if I ordered the medium size. If I spent £35 anywhere else She would have had so much more.”

Helpful Report

Posted 4 years ago

“Order WA6160520 Ordered flowers and free chocolates. No chocolates delivered. Looked as though bottom of box had been opened. Very disappointed”

Helpful Report

Posted 4 years ago

“First delivery went missing hence score of three stars. Replacement delivery was sent which was very pleasing and good service by Eflorist”

Helpful Report

Posted 4 years ago

“Used the service many times before and been very happy. This time however I selected a medium instead of standard thinking it would be more impressive. But when delivered I was thinking what the standard was like. It must be tiny. Add to that the box was quite badly damaged. So, the flowers were nice but what quantifies medium over standard I do not know. Dissapointed this time.”

Helpful Report

Posted 4 years ago

EFlorist is rated 3.7 based on 12,325 reviews