EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,325 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers and price fab, delivery took too long…how can flowers arrive fresh when they’ve been travelling for three days..what’s the point of choosing a delivery date if it is delivered two days later?”

Helpful Report

Posted 2 years ago

“I had just returned from holiday and wanted to send my neighbour flowers as a thank you. In my tiredness I put in the wrong address and tried then to cancel the order which I thought I had. I then ordered the flowers again to go to the correct address but unfortuantely they were sent to my address. A bit of a mix up in all. The flowers delivered on the Monday were not in good condition, but my neighbour was very pleased with hers.”

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Posted 2 years ago

“I did not find the bouquet as advertised on the internet. On the internet it is full but it is quite small in reality.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Hi I've bought flower from you before and I loved them but I just ordered some 31/08/22 and I wasn't happy with them I got one Lilly and the pink roses had just about died I'm not one too complain but the last lot were lovely and that's why I chose too come back too you”

EFlorist 3 star review on 5th September 2022

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Posted 2 years ago

“Flowers arrived on time which was great but when we opened the box the roses were brown and looked like they had become dehydrated. Not sure how long they may have been out of water during the delivery process which we understood but it was just a shame to see. We placed them in water and left them over night and they had picked up a little by the next day.”

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Posted 2 years ago

“Recipient said flowers were beautiful but I was disappointed with the amount of flowers for the money and delivery charge paid”

EFlorist 3 star review on 1st September 2022

Helpful Report

Posted 2 years ago

“I did not feel this was value for money. This was supposed to be the largest bunch eflorist did. I would not like to see what a small bunch looked like. Also some of the rose petals we’re browning.”

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Posted 2 years ago

“The recipient said the flowers were a little wilted and not the best. The card was good. The chocolates only had 3 in the box. Considering the price, one can get much better for much less at Tesco.”

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Posted 2 years ago

“Flowers lovely as always….when they eventually arrived. Why ever you use Yodel is beyond me; they are invariably late and that’s when they take the time and care to deliver to the right address”

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Posted 2 years ago

“Next day delivery, great offer and a good range of flowers. Just a shame some weren’t in good condition when arrived. Maybe a bigger bunch would of been better to buy instead of the smaller bunch.”

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Posted 2 years ago

“Very good service,most definitely use again”

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Posted 2 years ago

“The delivery bore a passing resemblance to the advertising photograph I have to agree but it was not as luxurious or as large.”

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Posted 2 years ago

“Easy to use website and delivered on time but disappointing flowers. They were wilting and definitely not worth the price I paid.”

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Posted 3 years ago

“Sent flowers to my sister for christmas arrived on time but my sister said half of them were already going off very dissapointed”

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Posted 3 years ago

“I ordered what I thought was an amazing Medium sized bouquet of ‘Spring Daze’ for my mother’s birthday. The website shows a wonderful vibrant bouquet that looks the perfect size. It arrived on time just as stated. However, the flowers look dull and very leafy more than anything. I understand they have travelled in a box, inside a van but I thought they would have been a bit more special looking than this. For the price I am slightly disappointed! A whole £27.98 (the only bonus was the ‘Free’ Chocolates. It’s just a good job my mum likes them and has them proudly sat on top of our dinner table (Please understand that the images shown have another small bouquet combined due to the Eflorist ones not filling the valse’”

Helpful Report

Posted 4 years ago

“Do not order from eflorist! Absolutely disgusting! Flower stems not even wrapped to keep them moist and they are very droopy. Couldn't even use the foliage, it was almost dead. So upset as my daughter overseas sent them for Mothers Day.”

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Posted 4 years ago

“flowers ordered for 5th Dec, they did arrive but NO CHOCOLATES as advertised, sent e mail complaining no response whatsoever, tried phone chat but could not get into the system, really poor customer service will not use again”

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Posted 4 years ago

“Lovely. Price good. Delivery good. Just less flowers than the picture that I ordered.”

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Posted 4 years ago

“Flowers are lovely apart from the gerbera which had no wire on and has flopped over such a shame”

Helpful Report

Posted 4 years ago

EFlorist is rated 3.7 based on 12,325 reviews