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EFlorist Reviews

3.7 Rating 12,293 Reviews

67 %

of reviewers recommend EFlorist

Company Reviews

3.7

Based on 12,293 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

Read EFlorist Reviews

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 10th April 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 19th March 2024

EFlorist 1 star review on 17th March 2024

EFlorist 1 star review on 10th March 2024

EFlorist 1 star review on 10th March 2024

806

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were ok but delivery went to wrong address and when reported was told that it couldn’t be sorted till the Tuesday following. I know it was weekend but but as it was early in the morning thought it could have been sorted that day. We actually sorted ourselves ,,,”

Posted 3 months ago

“It is impossible to get in touch with the company to complain. I ordered Christmas bouquet on 22 of December for my niece to be delivered in Norwich. It said on website free chocolates comes with my order and I ordered a candle ,I paid 4.99.To my big disappointment was delivered just a bouquet! I would like to get my 4.99£ back”

Posted 3 months ago

“Flowers to be delivered 3 days after I ordered for Xmas. Nothing arrived and had to phone customer service, who told me they would be delivered, but nothing happened, so had to phone again and they stated the flowers and chocs were no longer available and would be prepared to give refund, which they did. This meant I was very dissapointed that my friend did not get the surprise flowers. I feel I cannot use this Company again.”

Posted 3 months ago

“Flowers didn’t at all resemble marketing photo. Customer Service did nothing to resolve the problem.”

EFlorist 1 star review on 4th January 2024

EFlorist 1 star review on 4th January 2024

Posted 3 months ago

“I ordered 3 bouquets: one was sent to the wrong address and was more than half dead by the time it was received; one was found upside down by the dustbin; and the third seemed to arrive safely. I am disgusted by your service and suggest that a considerable refund would be in order. I now read, in your reviews,that I am not the only customer to have been treated this way. I feel very badly let down J McGilvray”

Posted 3 months ago

“My mother never received her flowers chocolates. I emailed EFlorist asking for a refund but so far I have had no reply.”

Posted 3 months ago

“4 days late. Christmas flowers meant to arrive on the 24th, actually arrived on the 28th.”

Posted 4 months ago

“Awful service. Ordered flowers for a Christmas gift. Received multiple notifications saying it had been delivered when this was untrue. Contacted Eflorist and the service was poor. I won’t be ordering from this site again.”

Posted 4 months ago

“Usually the flowers in the hand delivered bouquets are great and last sadly not this time”

Posted 4 months ago

“Would not recommend the flowers didnt look anything like the ones I ordered although delivery was ok I guess!”

Posted 4 months ago

“I sent a complaint to your website about my order, but I did not receive a response from you, much to my regret. The flowers in the bouquet were all broken. The birthday girl's holiday was ruined”

Posted 4 months ago

“No chocolates were delivered, along with the flowers, to the Kennington address.”

Posted 4 months ago

“The flowers were supposed to be a Christmas present and still have arrived. Customer service has no interest in resolving the problem or refunding the money they have taken”

Posted 4 months ago

“Not delivered no explanation”

Posted 4 months ago

“Delivered a day earlier after I paid extra for a set date. 3 of stems broken.”

Posted 4 months ago

“Unfortunately the mistake about delivery was my own fault, I think that I leant to weakly on one of the numbers on my daughters Address but it came to a happy ending as the house where it was delivered found her”

Posted 4 months ago

“The worst bouquet I have ever bought,will never use eflorist”

Posted 4 months ago

“The Roses were for my wife,s Birthday and I expected delivery in the morning, however they failed to arrive on time and as we were expected for a family party in Nottingham, they did not arrive before we had to travel. Although they were finally on the door step when we arrived late evening it was a total disappointment. In future I will buy the flowers from a local florist.”

Posted 4 months ago

“Flowers half dead when they arrived the 2 photos are back and front views don't look like the Christmas wish bouquet I paid 26.99 for.”

EFlorist 1 star review on 31st December 2023

EFlorist 1 star review on 31st December 2023

Posted 4 months ago

“My flowers were never delivered to my cousin in hospital. I have tried to chat with you but no response. So disappointed.”

Posted 4 months ago

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EFlorist is rated 3.7 based on 12,293 reviews