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EFlorist Reviews

3.7 Rating 12,296 Reviews

67 %

of reviewers recommend EFlorist

Company Reviews

3.7

Based on 12,296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

Read EFlorist Reviews

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 10th April 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 19th March 2024

EFlorist 1 star review on 17th March 2024

EFlorist 1 star review on 10th March 2024

EFlorist 1 star review on 10th March 2024

806

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Roses were for my wife,s Birthday and I expected delivery in the morning, however they failed to arrive on time and as we were expected for a family party in Nottingham, they did not arrive before we had to travel. Although they were finally on the door step when we arrived late evening it was a total disappointment. In future I will buy the flowers from a local florist.”

Posted 4 months ago

“Flowers half dead when they arrived the 2 photos are back and front views don't look like the Christmas wish bouquet I paid 26.99 for.”

EFlorist 1 star review on 31st December 2023

EFlorist 1 star review on 31st December 2023

Posted 4 months ago

“My flowers were never delivered to my cousin in hospital. I have tried to chat with you but no response. So disappointed.”

Posted 4 months ago

“I ordered flowers for my sister as she is unwell. They never arrived but money taken out if my account. Have sent 2 emails bit have had no reply. Won't be using again.”

Posted 4 months ago

“Did not deliver at all. No phone number to fellow up. Live chat not a person but a computer generated answers. Email if they get back to you. DO NOT USE THIS Service.”

Posted 4 months ago

“Birthday present arrived with a very grumpy person at nearly 6.00pm opened the box to find what can only b described as a very poor display for the money and delivery. Never use u again”

Posted 4 months ago

“Shocking company don't use them still waiting for my full refund, did I say still waiting for my full refund, still waiting for a refund”

Posted 4 months ago

“My order didn't turn up on the day and I only found out when I asked the recipient. I complained to the company who said it would come the next day. It did not. When I complained again I was told a couple of days later that it wouldn't now be delivered and they no longer had enough stock. I'm waiting for my money to be refunded. I certainly won't be using them again and would recommend against them.”

Posted 4 months ago

“I had 5 white roses amongst decorative leaves that were half dead on arrival that barely survived overnight, this was a Christmas gift from my family. The bouquet I ordered to send to a friend was so poor she was off Very poor value and will not orderered a replacement free!”

Posted 4 months ago

“Flowers not delivered. I had to contact you to get more delivered. No phone number to ring you.”

Posted 4 months ago

“Paid for large bouquet, small one delivered. Customer services no help. Standard irrelevant response. No contact help line phone number. Live chat failed. Would not use again.”

Posted 4 months ago

“Bouquet was supposed to be white. As you can see from the pictures, flowers were very poor quality.....roses turned up half dead & over priced.”

EFlorist 1 star review on 30th December 2023

EFlorist 1 star review on 30th December 2023

Posted 4 months ago

“The bouquet I ordered arrived at the correct address but the box was broken, the arrangement was all messed up and the chocolates were missing. I live in New Zealand and although I was given a refund, the monetary rate had gone down so I lost on that and I also had to pay for offshore service margins. I usually use EFlorist and have never had a problem before but this time Amazon was used for delivery and it was most unsatisfactory.”

Posted 4 months ago

“Product DE22LUXEM21 Sadly I will never use this service again, the flowers arrived with the head off one of the roses , the card I requested wasn't in the box and neither were the chocolates, I could have went to a local supermarket and got better flowers, a truly awful experience.”

Posted 4 months ago

“It never arrived. You've still got my money. Customer service responded once after 23 emails, and then did nothing. £50 wasted and no flowers for a 92 Yr old Gran at Christmas. I will never let you let down my family again.”

Posted 4 months ago

“I am not so happy with my recent Christmas order. He was not delivered.”

Posted 4 months ago

“Very disappointed with both of the flowers I ordered for gifs they were very poor condition.I paid extra for a vase that didn’t come the flowers were two days late which spoiled the surprise.I wouldn’t use ever again”

Posted 4 months ago

“I had two failed deliveries to the same lady for Christmas. Already informed you of this, had request 393138 raised by you, one order refunded, still no sign of my friends flowers though. Very disappointed”

Posted 4 months ago

“You do not have an UNSUBSCRIBE button on your emails.”

Posted 4 months ago

“Do NOT use this company. I ordered a Christmas basket which didn't look anything like the one I paid for and thrown together costing £50. When I asked for the right order to be resent they have refused and that is basically their customer service!”

Posted 4 months ago

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EFlorist is rated 3.7 based on 12,296 reviews