EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,336 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 1st April 2026

813

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers to be delivered 3 days after I ordered for Xmas. Nothing arrived and had to phone customer service, who told me they would be delivered, but nothing happened, so had to phone again and they stated the flowers and chocs were no longer available and would be prepared to give refund, which they did. This meant I was very dissapointed that my friend did not get the surprise flowers. I feel I cannot use this Company again.”

Helpful Report

Posted 2 years ago

“Flowers didn’t at all resemble marketing photo. Customer Service did nothing to resolve the problem.”

EFlorist 1 star review on 4th January 2024

Helpful Report

Posted 2 years ago

“I ordered 3 bouquets: one was sent to the wrong address and was more than half dead by the time it was received; one was found upside down by the dustbin; and the third seemed to arrive safely. I am disgusted by your service and suggest that a considerable refund would be in order. I now read, in your reviews,that I am not the only customer to have been treated this way. I feel very badly let down J McGilvray”

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Posted 2 years ago

“My mother never received her flowers chocolates. I emailed EFlorist asking for a refund but so far I have had no reply.”

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Posted 2 years ago

“4 days late. Christmas flowers meant to arrive on the 24th, actually arrived on the 28th.”

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Posted 2 years ago

“Awful service. Ordered flowers for a Christmas gift. Received multiple notifications saying it had been delivered when this was untrue. Contacted Eflorist and the service was poor. I won’t be ordering from this site again.”

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Posted 2 years ago

“Usually the flowers in the hand delivered bouquets are great and last sadly not this time”

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Posted 2 years ago

“Would not recommend the flowers didnt look anything like the ones I ordered although delivery was ok I guess!”

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Posted 2 years ago

“I sent a complaint to your website about my order, but I did not receive a response from you, much to my regret. The flowers in the bouquet were all broken. The birthday girl's holiday was ruined”

Helpful Report

Posted 2 years ago

“No chocolates were delivered, along with the flowers, to the Kennington address.”

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Posted 2 years ago

“The flowers were supposed to be a Christmas present and still have arrived. Customer service has no interest in resolving the problem or refunding the money they have taken”

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Posted 2 years ago

“Not delivered no explanation”

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Posted 2 years ago

“Delivered a day earlier after I paid extra for a set date. 3 of stems broken.”

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Posted 2 years ago

“Unfortunately the mistake about delivery was my own fault, I think that I leant to weakly on one of the numbers on my daughters Address but it came to a happy ending as the house where it was delivered found her”

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Posted 2 years ago

“The worst bouquet I have ever bought,will never use eflorist”

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Posted 2 years ago

“The Roses were for my wife,s Birthday and I expected delivery in the morning, however they failed to arrive on time and as we were expected for a family party in Nottingham, they did not arrive before we had to travel. Although they were finally on the door step when we arrived late evening it was a total disappointment. In future I will buy the flowers from a local florist.”

Helpful Report

Posted 2 years ago

“Flowers half dead when they arrived the 2 photos are back and front views don't look like the Christmas wish bouquet I paid 26.99 for.”

EFlorist 1 star review on 31st December 2023

Helpful Report

Posted 2 years ago

“My flowers were never delivered to my cousin in hospital. I have tried to chat with you but no response. So disappointed.”

Helpful Report

Posted 2 years ago

“I ordered flowers for my sister as she is unwell. They never arrived but money taken out if my account. Have sent 2 emails bit have had no reply. Won't be using again.”

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Posted 2 years ago

“Did not deliver at all. No phone number to fellow up. Live chat not a person but a computer generated answers. Email if they get back to you. DO NOT USE THIS Service.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,336 reviews