EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,296 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 2 star review on 3rd November 2022

Andrew

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were not value for money and died within a few days .sent an email but no response to complain.”

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Posted 5 months ago

“Awful value for money I ordered a large bouquet and it was absolutely tiny flowers where not fresh and actually had mold on them I emailed the company to complain and iv still never herd anything back at all absolutely disgusting will never use this company again.”

Helpful Report

Posted 5 months ago

“Have just had a very poor experience with this company. I ordered what looked on their site to be a beautiful arrangement of flowers for my 79 year old mother's birthday. When they arrived they looked very sorry for themselves, with many stems still in bud and unlikely to flower as they were so small and immature. To add a final comedic flourish, they had been arranged in the vase so that that all faced one way in an effort to make it look like a proper bunch. If you turned the vase 180 degrees all you had was the back of the flowers! It reminded me of one of those sad petrol station sandwiches where all the filling is pushed to the front so it looks better on the shelf, but when you eat it the back of the sandwich has no filling. I contacted the company twice and was fobbed off with excuses such as it was the right stem count blah blah, missing the point that what they delivered was not what was advertised. There is so much choice out there do yourself a favour and use another company.”

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Posted 5 months ago

“Never use your company again awful service rubbish flowers”

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Posted 5 months ago

“Flowers were awful died within. 2 days though we followed instructions Tried and emailed NO RESPONSE from them £36.98 wasted never use them”

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Posted 5 months ago

“Flowers arriving a day late for my elderly sister’s birthday with a card saying happy birthday not really very good especially when we paid £6.99 to make sure the flowers arrived on time”

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Posted 5 months ago

“When my order is delivered I can leave a review! The flowers meant to arrive on the actual birthday but 7 days later they are still not there despite repeated promises! I am still chasing the order!”

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Posted 5 months ago

“Avoid avoid avoid. Ordered a same day delivery of flowers this morning. Cost extra for same day, then at 2.22pm they contact to say they cannot fulfill the delivery today. They wanted to deliver another day but we're not willing to give any kind of compensation. So I said no I would like a refund and I now have to wait 7 to 10 days for them to process my refund. Absolute terrible service.”

Helpful Report

Posted 5 months ago

“So disappointed, Delivery was booked for 23rd December and the flowers were delivered 3 days early with no one at home so they were left in a box on the doorstep. Not what we expected for a flower delivery, the box looked so small and nothing like what we ordered. How does this company support local florists if they use a national parcel distributor.”

EFlorist 1 star review on 20th December 2023

Helpful Report

Posted 5 months ago

“I ordered next day delivery, on Saturday evening. I fully expected the delivery to be on Monday as promised. However, Monday I was told they had been dispatched for delivery Wednesday, then Wednesday I was told the delivery wouldn’t be till Friday. I tried numerous times to contact you to cancel but your contact details were incorrect. The person who was to receive the flowers is very sick and I was left very disappointed.”

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Posted 5 months ago

“Ordered flowers for my daughter inlaw 50th Birthday 8Dec and was very disappointed that they did not look like what i orderd and not very fresh very disappointed will not be ordering again can't up load photo's”

Helpful Report

Posted 5 months ago

“very poor could have got better at Tesco's for £10 Finest not worth the money at all”

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Posted 5 months ago

“I bought a ‘large’ bouquet and what was received was small in a normal person’s opinion. And the ‘free chocolates’ is a minute sample box. Rubbish. I’ll never use your service again.”

Helpful Report

Posted 5 months ago

“First the flowers were a day late, Next the price I paid I could have bought better from a supermarket, I can't Send photos as they are in the bin they lasted 3 days I'll be surprised if this review is put on your website so try another site or shop”

Helpful Report

Posted 5 months ago

“STAY AWAY ordered flowers for my parents for Christmas and they were awful! Wouldn’t have paid £5 from a garage. Wrong colours, wrong flowers, more green than flowers!! Very disappointed and upset. Never again will I use this company”

EFlorist 1 star review on 16th December 2023

Helpful Report

Posted 5 months ago

“Flowers never arrived on correct day turned up three days late and wrong place will never order from you again”

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Posted 5 months ago

“I ordered some roses for my Sister's birthday. Very easy to place order and they arrived on the day I asked. She said they were absolutely beautiful and was very pleased with them. Thank you. I will definitely use you again.”

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Posted 5 months ago

“I ordered and paid for a large bouquet so that there would be an extra abundence of blooms but there was half a dozen buds which upon querying had they sent a large bouquet they responded with a yes we send buds so they bloom and fill out. I understand that but it is a lot of money when you pay for quantity as well as quality and not half half a dozen buds and hope when they bloom they fill the vase! Disappointed not value for money and there are better florists out there that are far better! So large in this case is definitely not better!!”

Helpful Report

Posted 5 months ago

“Flowers arrived in a squashed torn thin cardboard box. Flowers were dying after two days when they should have been in full bloom! (Won't allow me to download a photo on here) Completely spoilt the surprise, day and Anniversary occasion. Should have gone to local supermarket and bought a bouquet from there for less money and more flowers! Got a refund but won't be using them again.”

Helpful Report

Posted 6 months ago

“Some of the flowers were bent over and some broke.my daughter was not amused”

Helpful Report

Posted 6 months ago

EFlorist is rated 3.7 based on 12,296 reviews