EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,337 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers arriving a day late for my elderly sister’s birthday with a card saying happy birthday not really very good especially when we paid £6.99 to make sure the flowers arrived on time”

Helpful Report

Posted 2 years ago

“When my order is delivered I can leave a review! The flowers meant to arrive on the actual birthday but 7 days later they are still not there despite repeated promises! I am still chasing the order!”

Helpful Report

Posted 2 years ago

“Avoid avoid avoid. Ordered a same day delivery of flowers this morning. Cost extra for same day, then at 2.22pm they contact to say they cannot fulfill the delivery today. They wanted to deliver another day but we're not willing to give any kind of compensation. So I said no I would like a refund and I now have to wait 7 to 10 days for them to process my refund. Absolute terrible service.”

Helpful Report

Posted 2 years ago

“So disappointed, Delivery was booked for 23rd December and the flowers were delivered 3 days early with no one at home so they were left in a box on the doorstep. Not what we expected for a flower delivery, the box looked so small and nothing like what we ordered. How does this company support local florists if they use a national parcel distributor.”

EFlorist 1 star review on 20th December 2023

Helpful Report

Posted 2 years ago

“I ordered next day delivery, on Saturday evening. I fully expected the delivery to be on Monday as promised. However, Monday I was told they had been dispatched for delivery Wednesday, then Wednesday I was told the delivery wouldn’t be till Friday. I tried numerous times to contact you to cancel but your contact details were incorrect. The person who was to receive the flowers is very sick and I was left very disappointed.”

Helpful Report

Posted 2 years ago

“Ordered flowers for my daughter inlaw 50th Birthday 8Dec and was very disappointed that they did not look like what i orderd and not very fresh very disappointed will not be ordering again can't up load photo's”

Helpful Report

Posted 2 years ago

“very poor could have got better at Tesco's for £10 Finest not worth the money at all”

Helpful Report

Posted 2 years ago

“I bought a ‘large’ bouquet and what was received was small in a normal person’s opinion. And the ‘free chocolates’ is a minute sample box. Rubbish. I’ll never use your service again.”

Helpful Report

Posted 2 years ago

“First the flowers were a day late, Next the price I paid I could have bought better from a supermarket, I can't Send photos as they are in the bin they lasted 3 days I'll be surprised if this review is put on your website so try another site or shop”

Helpful Report

Posted 2 years ago

“STAY AWAY ordered flowers for my parents for Christmas and they were awful! Wouldn’t have paid £5 from a garage. Wrong colours, wrong flowers, more green than flowers!! Very disappointed and upset. Never again will I use this company”

EFlorist 1 star review on 16th December 2023

Helpful Report

Posted 2 years ago

“Flowers never arrived on correct day turned up three days late and wrong place will never order from you again”

Helpful Report

Posted 2 years ago

“I ordered some roses for my Sister's birthday. Very easy to place order and they arrived on the day I asked. She said they were absolutely beautiful and was very pleased with them. Thank you. I will definitely use you again.”

Helpful Report

Posted 2 years ago

“I ordered and paid for a large bouquet so that there would be an extra abundence of blooms but there was half a dozen buds which upon querying had they sent a large bouquet they responded with a yes we send buds so they bloom and fill out. I understand that but it is a lot of money when you pay for quantity as well as quality and not half half a dozen buds and hope when they bloom they fill the vase! Disappointed not value for money and there are better florists out there that are far better! So large in this case is definitely not better!!”

Helpful Report

Posted 2 years ago

“Flowers arrived in a squashed torn thin cardboard box. Flowers were dying after two days when they should have been in full bloom! (Won't allow me to download a photo on here) Completely spoilt the surprise, day and Anniversary occasion. Should have gone to local supermarket and bought a bouquet from there for less money and more flowers! Got a refund but won't be using them again.”

Helpful Report

Posted 2 years ago

“Some of the flowers were bent over and some broke.my daughter was not amused”

Helpful Report

Posted 2 years ago

“I ordered four lots of flowers for my daughters and daughters in-law on the 1st of December to all arrive on the 3rd. Three arrived on the right day but were almost dead and didn't last 24 hours, and one bunch arrived two days later completely dead. They were very embarrassed having to tell me, and I was very upset hearing it. Unfortunately I will not be ordering from yourselves again and wasting my money”

Helpful Report

Posted 2 years ago

“The Flowers didn’t arrive despite ordering them in plenty of time. So I got a full refund Very disappointed”

Helpful Report

Posted 2 years ago

“The bouquet I ordered was much smaller than advertised and had more green than blooms and was a bit pathetic looking”

Helpful Report

Posted 2 years ago

“I ordered a bouquet of roses and to say they are disappointing is an understatement”

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Posted 2 years ago

“Late delivery…”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,337 reviews