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EFlorist Reviews

3.7 Rating 12,293 Reviews

67 %

of reviewers recommend EFlorist

Company Reviews

3.7

Based on 12,293 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

Read EFlorist Reviews

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 10th April 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 19th March 2024

EFlorist 1 star review on 17th March 2024

EFlorist 1 star review on 10th March 2024

EFlorist 1 star review on 10th March 2024

806

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My same day flower delivery didn’t happen. I had to chase it up and was then told they couldn’t find a florist to do my order. I was unhappy I wasn’t contacted about this . A refund was given quickly which was the only good thing really.”

Posted 7 months ago

“Ordered 07:00 the day before and paid top P&P. Flowers were delivered 35 hours later after she had left work. Had to give them to her the day after her Birthday.”

Posted 7 months ago

“The website and the promise is better than the delivery and the presentation. Delivery 2/5 - I couldn't get a delivery time. Throughout the day I got notifications that the flowers left the depot at 10.30am and were going to be delivered today, which I appreciated at first, but started to worry when they still hadn't arrived by 4pm. They did eventually arrive toward the end of the day but it was too late for our team to present them to the colleague who was going on maternity leave. Presentation 2/5 - the blue cardboard box with delivery stickers is not very glamorous. The wrap is about as high-quality as a petrol station's bouquet. And the flowers are cable-tied in place. The overall presentation simply lacked the premium feel of the website photos. Didn't meet expectations. Flowers 3/5 - the bouquet looked good, but was smaller than I thought and they were not in water as I had expected (from the web pictures), which made me worry they won't be as fresh and vibrant after a few days.”

Posted 7 months ago

“The order was easy to make and I was kept notified of progress but the person who received the flowers said they were a poor bunch and not all fresh.”

Posted 7 months ago

“Loved the speed at which eflorist could deliver...so far so good. Chose a beautiful summery handtied bunch. What arrived was far from the photograph. I emailed eflorist who said that the flowers were in bud wait a little longer. The next day the gerberas had flopped and the rose was dropping petals. I again emailed with further photos and without quibble was offered a refund which I took.”

EFlorist 2 star review on 4th September 2023

EFlorist 2 star review on 4th September 2023

Posted 8 months ago

“The parcel arrived a day after the scheduled delivery date, it was partially damaged and opened. The flowers looked "tired". The previous package I ordered from you was much better. Not your fault probably.”

Posted 8 months ago

“I was disappointed that I did not receive any tracking email from the delivery courier as stated when I ordered the flowers. It was purely via an email enquiry to customer services that I was informed the flowers were delivered. Also, the recipient of the flowers put out a message on Facebook to ask who sent the flowers - sadly, the message card was not delivered with the flowers! I hope my other order for Sept will be more successful!!! Very disappointed!”

Posted 8 months ago

“Very disappointed with the spread of flowers”

Posted 8 months ago

“The2 orders arrived as scheduled, but the flowers were rather disappointing. They were no better than i could have picked up at a local garage for a fraction of the price. Not really what I would expect based on the image and description on the website. I'm only relieved I didn't order the small option, or I would have been even more embarrassed.”

Posted 8 months ago

“Disappointed! The easiest bit was ordering, ordered 3 days prior to delivery and then they still didn’t deliver on the birthday so had to call and spoil the surprise and apologise! Then to be sent a picture when they did arrive after 430pm a day late, for them to be nothing like what they were on the website! Disappointing!”

Posted 8 months ago

“My precious bouquet that I ordered was beautiful . However, I am Very disappointed with my 2nd delivery . A very small bouquet and the flowers were all squashed in the cellophane😞”

Posted 8 months ago

“I’m sorry but for the money I spent I am very disappointed in size of beauque t I spent £41 something. For a large When I saw it I could have cried it was more like a small Not happy”

Posted 8 months ago

“Advertised a same day delivery which couldn't be fulfilled. Offered a full refund but by the time I was advised, its was too late to go elsewhere so I stayed with the order. Flowers were lovely but I was so disappointed that the timescale was incorrect.”

Posted 8 months ago

“I ordered for a 60th birthday and they arrived late as they had sat in a depot for a day on tracking order. I contacted company and they said despite my specific order day they could be delivered later and this was specified on the order at time of order. I will never order from this company again”

Posted 8 months ago

“Flowers didn’t last 5 days. Lilys didn’t open properly. Very disappointed”

Posted 8 months ago

“The bouquet looked good on arrival but the roses only lasted 4 days. Rather disappointing.”

Posted 8 months ago

“Disappointed!!!!”

Posted 8 months ago

“Flower arrive in a very poor condition and promised replacements were never sent.”

Posted 8 months ago

“The flowers my mum received were damaged in the box and barely lasted 3 days, was a real shame for the cost”

Posted 8 months ago

“Ordered flowers to be delivered on a certain day. Ordered with plenty of notice but they arrived the day after the requested delivery date.”

Posted 8 months ago

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EFlorist is rated 3.7 based on 12,293 reviews