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EFlorist Reviews

3.7 Rating 12,293 Reviews

67 %

of reviewers recommend EFlorist

Company Reviews

3.7

Based on 12,293 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

Read EFlorist Reviews

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 10th April 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 19th March 2024

EFlorist 1 star review on 17th March 2024

EFlorist 1 star review on 10th March 2024

EFlorist 1 star review on 10th March 2024

806

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am happy to help other customers but would like you to read it too! I sent a large bouquet to my sister in law for her 70th birthday. I know you always say they're delivered in bud but the overall condition of the flowers was very disappointing. It was delivered by Amazon, which I hadn't heard of before for delivering your flowers, and from following the delivery timeline, it went 150 miles from Milton Keynes (collected on one evening) and not delivered until tea time the following day to Wakefield (virtually Leeds). I was trying to do something special for her but it had obviously been on a van for at least 24 hours with no water. Have used E-Florist several times but this was the most disappointing”

EFlorist 2 star review on 1st October 2023

Posted 7 months ago

“Nothing wrong with the flowers, but was very disappointed with the delivery time. Amazon did not deliver them to my daughter’s home until 18.45. September 21 st is a very sad day for her I hoped she would receive them much earlier in the day, not well into the evening!!”

Posted 7 months ago

“Sent a bouquet to a friend and I suspected it wasn’t a surprise as hoped. I popped round to see her and they were so sad looking, drooping heads and very small number of flowers. Expensive mistake.”

Posted 7 months ago

“Flowers looked nothing like what I ordered! It seems they used all the small, cheap flowers! Not happy at all! I contacted eflorist and all they said is, the colour scheme matched the description so nothing could be done. Will not be using again!”

Posted 7 months ago

“The flowers were not as good as good as they were perceived on your website for the value of money.”

Posted 7 months ago

“The flowers were due to arrive on my friend's birthday, a Sunday. They didn't arrive. I had an email the folliwing day, with no apology, saying they would be delivered on the Monday. They arrived late in the day & looked very droopy. I have ordered from you in the past, & been very pleased with the flowers & service. I will not be using you again.”

Posted 7 months ago

“Delivered on time but daughter disappointed in multicolour roses. Very small buds and droopy told not worth price I paid so disappointed about that”

Posted 7 months ago

“Bouquet was disappointing (had clearly been thrown around in transport) - box was damaged and chocolates were missing. Contacted customer services and still waiting to hear back (it’s been a week). Price was okay. Delivery was at gone 8pm in the dark and left on doorstep (despite the order staying that the 76 year old recipient would benefit from a morning or daytime delivery).”

Posted 7 months ago

“I ordered a special bouquet with chocolates and vase for a very special birthday. I paid the additional $10 option to ensure it was delivered on the day. This didn’t happen! I was very disappointed in the entire experience. The latest way of communicating via the website was long and laborious without the option of speaking to a real person. At one stage I was convinced I was communicating with a computer as the message was not getting through. The new date given did work although the am time was not met. As the occasion had passed It was very disappointing.. I have used this company in the past with no problem the service then was reliable.”

Posted 7 months ago

“MY 50 red rosses only lasted 2 days”

Posted 7 months ago

“Missed delivery date, customer service of no help and then stopped responding. Flowers left on doorstep despite no one being at home to receive (because they missed delivery date by 2 days). Once received, a few flower stems were broken. Customer service again of no help, didn’t respond to message. I can’t stress enough how terrible the service was. Please go elsewhere and save your money. The difference in cost of flowers is not worth the stress and agitation buying from eflorist.”

Posted 7 months ago

“Poor value”

Posted 7 months ago

“The box was left on the doorstep ripped and battered this was a gift so not a very nice to look at definitely won't order again”

Posted 7 months ago

“The flowers were delivered late in the day and to the wrong address and left in the open. A passer by saw them the next day and kindly took them to the right house. The blooms were lovely and well packed but the gift card was missing. I'd be reluctant to order again if the same courier is used.”

Posted 7 months ago

“Beautiful flowers, but not delivered to address, had notice to say they had been left at main gate but in fact had been left in a neighbours hedge and he found them the next morning!! I suggest you use new courier!”

Posted 7 months ago

“Disappointed with the quality of flowers. They lasted barely two days! Second bunch I ordered within a two week period - both the same. Won’t be using eflorist in future. Would not recommend.”

EFlorist 2 star review on 13th September 2023

Posted 7 months ago

“Flow for a 60th birthday ,Chocolates missing,roses lost all the petals within 3 days,given a £2.00 refund? was it worth it? Would not use again”

Posted 7 months ago

“Despite your promise to deliver next day, the flowers arrived two days later and missed my daughter’s anniversary.”

Posted 7 months ago

“With the not-so-cheap handling/shipping charge, I'd expect better. The flowers did arrive on the designated day, yet the driver didn't knock and just left the box by the door. It was that email notification saying 'package delivered' telling me I had to go check where the box was. And it could've easily been stolen. Upon unboxing the flowers, they simply looked REALLY sad (see pic).”

EFlorist 2 star review on 12th September 2023

Posted 7 months ago

“Bouquet arrived four days late and a replacement only sent after I contacted customer service completely spoiled the surprise”

Posted 7 months ago

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EFlorist is rated 3.7 based on 12,293 reviews