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EFlorist Reviews

3.7 Rating 12,296 Reviews

67 %

of reviewers recommend EFlorist

Company Reviews

3.7

Based on 12,296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

Read EFlorist Reviews

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 10th April 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 31st March 2024

EFlorist 1 star review on 19th March 2024

EFlorist 1 star review on 17th March 2024

EFlorist 1 star review on 10th March 2024

EFlorist 1 star review on 10th March 2024

806

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on date asked for, but didn’t realise that it would be so late at night, 19:12. It was a thank you for a lady who went above and beyond to help me - I had given her work address, so it would be a surprise. The offices were closed, just lucky the cleaners were in and took delivery or goodness knows where they would have been left! I have tried to double check your T&C’s and can’t see anywhere that delivery could be so late, I presumed it would be during normal working hours ie 08:00 to 17:00. Wouldn’t use again.”

Posted 1 year ago

“Very disappointed the flowers were for my mums 85th birthday, Very few flowers not 49.99 worth's wont use again”

Posted 1 year ago

“The flowers were poor quality and very droopy, didn’t look as if they would last the day. Very disappointed as they were for my sisters 65th birthday. Not sure if I will use this service again.”

Posted 1 year ago

“Disappointed overall. originally I ordered a bouquet of flowers advertised as same day delivery, only to receive text message to say unfortunately no florist is available to do my order I was given a 2nd choice so I agree to it not realising till after order was placed that my order will be delivered 48 hours later and when they were, they were dry and limp for the price I feel it's unacceptable also same day delivery shouldn't advertise that you can, very let down by the service overall.”

Posted 1 year ago

“The flowers received weren’t very good quite disappointed with them. For the money spent I think saving £20+ we should have bought supermarket flowers. Also the delivery was terrible flowers left on the door step on a busy main road an email sent to say delivered with a photo. We don’t monitor our email 24 hours per day so that was pointless message a call or tx would have been Better. Also the delivery driver did not attempt to contact the person in the flat they were sat waiting for the flowers. Overall conclusion we will shop elsewhere in future.”

Posted 1 year ago

“Quick delivery but roses arrived dead”

Posted 1 year ago

“Disappointed that the medium bouquet I ordered was quite small and did not contain as many flowers as I thought it would. Would not buy again. Easy to place order, delivered on time.”

Posted 1 year ago

“Flowers arrived 24 hours late. Tried contacting help desk via email and Twitter but received no response on the day. Finally received Courier tracking number just before midnight on expected delivery day but too late for Birthday surprise. Flowers were dry but a good size bunch and revived well after a few hours in water”

Posted 1 year ago

“Right address wrong message/card, intended for someone in their 90s. Slow customer service response and no explanation as to why.”

Posted 1 year ago

“Very disappointing flowers. I happened to see what was sent as I visited my friend. Nothing like the picture I ordered from and definitely not worth what I spent.”

Posted 1 year ago

“Oh dear. Seems like I should have read the reviews before ordering. Same happened to me. Ordered Friday for Saturday delivery. Delivered Sunday, tiny bunch of flowers and a box of only 4 chocolates. Very disappointed.”

Posted 1 year ago

“Disappointed”

EFlorist 2 star review on 6th December 2022

Posted 1 year ago

“Took up an email discount offer for 2 bouquets. Checked credit card and full amount taken. I phoned customer services who told me it would be rectified and an email to confirm being sent yesterday. Nothing as yet”

EFlorist 2 star review on 6th December 2022

EFlorist 2 star review on 6th December 2022

Posted 1 year ago

“Iv not received my flowers”

Posted 1 year ago

“Not many flowers in the delivery looked poor”

Posted 1 year ago

“Very disappointed as My aunt did not receive the chocolates and candle that I purchased to go with flowers . Yes, It is very disappointing.”

Posted 1 year ago

“Packaging and delivery was great. The flowers however looked nothing like the photos.”

Posted 1 year ago

“Although the flowers arrived on time and looked good when they arrived, they only lasted about 3 days before wilting, particularly the lilies. My wife looked after them as instructed and they were kept away from heat. Dissapointed”

Posted 1 year ago

“Usually very pleased with the flowers you provide but unfortunately I was very disappointed with this delivery”

EFlorist 2 star review on 5th December 2022

EFlorist 2 star review on 5th December 2022

Posted 1 year ago

“No idea if the flowers have been delivered.”

Posted 1 year ago

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EFlorist is rated 3.7 based on 12,296 reviews