EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,296 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers arrived looking half dead , I've seen better quality garage flowers”

Helpful Report

Posted 1 year ago

“Flowers did not arrive on the correct date - four days late and very poor quality. A replacement bouquet was also late and still not good quality. Response from customer services was good after the failure of the first delivery and the main fault seems to lie with Yodel.”

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Posted 1 year ago

“I have already wrote what I was unhappy with”

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Posted 1 year ago

“Weren’t delivered the day requested. Know it states in the small print might not arrive on date but when it’s a birthday gift it’s a bit useless when delivered late. Ordered well before requested date”

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Posted 1 year ago

“Very poor value for money - poor presentation”

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Posted 1 year ago

“Delivery rubbish, box damaged, flowers rubbish! Looked more like a small bouquet rather than a large. Never again!”

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Posted 1 year ago

“The flowers were beautiful and well priced however they were delivered a day later than agreed and so missed my friends birthday. I am so disappointed, her Nan had died the day before and she really needed a pick me up. I only picked this site because they guaranteed delivery on the day I needed it. I didn’t find out till 11pm that they would not be delivered until the next day and it looked like I had forgotten my friend on her special but also sad day. Very disappointed with the service.”

Helpful Report

Posted 1 year ago

“My niece was expecting the flowers on her birthday whereas she received them 2 days later and some were almost dead... Very disappointing!”

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Posted 1 year ago

“Great website and service up to point of delivery. I have used them often. So disappointed, flowers dying and rotting in the flower head a day after my wife received them. Almost impossible to get a response from the company in relation to the 7 day guarantee....don't buy from them until spring, summer when flowers are obviously less problematic for them. Very disappointing customer services post delivery. Very quick to send the email asking for a review but no reply to contact email asking for discussion regarding dying flowers.”

EFlorist 2 star review on 28th November 2022

Helpful Report

Posted 1 year ago

“First time I used Eflorist the box arrived looking like it had been sat on and some of the flowers were damaged...I gave them a 2nd chance and ordered again,the box was flat and crushed again and the "free" chocolates were completely missing!!! Won't be using again”

Helpful Report

Posted 1 year ago

“Delivery was on time with good communication. The flowers were not very good quality and a small amount considering the cost of them. I was working out of town when they were delivered so I never got to see the when arrived but my wife wasn't too impressed with her anniversary flowers.”

Helpful Report

Posted 1 year ago

“The flowers didn’t resemble the advertisement photo. I didn’t feel they were worth the money.”

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Posted 1 year ago

“Flowers didn’t arrive the day they said it would iv not seem the flowers but my friend said they were beautiful my friend also didn’t receive her box of chocolates bit disappointed as I brought a vase also and thought it would be a lovely 50th present .”

Helpful Report

Posted 1 year ago

“I purchased the flowers for a friend to cheer her up. The flowers were very underwhelming. Limp. Roses were flowered not in bud. Complained, nothing much really happened wouldn’t buy from eflorist again”

EFlorist 2 star review on 25th November 2022

Helpful Report

Posted 1 year ago

“For the money paid, flowers weren’t great. 2 x Squashed flowers, a flower stem without a head.”

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Posted 1 year ago

“My friend sent a photo of the flowers to be honest I could buy them a lot cheaper in a supermarket they looked very sad as there wasn’t very many”

Helpful Report

Posted 1 year ago

“Ordered and paid for same delivery and they could t deliver. Eflorist did inform me after my order but by then I didn’t have the time to change but won’t be using again for the “fast service””

Helpful Report

Posted 1 year ago

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Posted 1 year ago

“Delivery didnt happen on expected day, had to write an email asking why. Was to,d it would be looked into, my order arrived two days after the Expected delivery date without any explanation as to why.”

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Posted 1 year ago

“Order for delivery on a Saturday but they didn’t arrive until Sunday. No communication that they would be late - very disappointed 😔”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,296 reviews