EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,344 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flowers, great quality, smooth delivery”

Helpful Report

Posted 3 years ago

“Despite your promise to deliver next day, the flowers arrived two days later and missed my daughter’s anniversary.”

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Posted 3 years ago

“Simple to arrange and very good value that was much appreciated by the recipient on her birthday.”

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Posted 3 years ago

“Good service. Arrived when promised. Price reasonable. But they do send a lot of emails afterwards! Too many!!”

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Posted 3 years ago

“Iv always ordered from them and never had any issues… will recommend.. flowers are always amazing”

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Posted 3 years ago

“Ordered for my Sister birthday, didn’t get delivered till late the following day. Had I known the 💐 would not arrive on time, I’d have bought 💐on the way to my Sisters. Very disappointed. 💐 we’re wilting after spending at least one day in the back of a DPD Delivery van. Will not use this service again. Very dissatisfied. 😠”

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Posted 3 years ago

“The website was easy to use, flowers delivered on time,due to being delivered as a present I did not see them but the person said they were lovely! Free chocolate included!”

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Posted 3 years ago

“Have used this service twice in the past month. Excellent service. Deli on time. Flower’s beautifully fresh and free Lindt chocolates. Highly recommended”

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Posted 3 years ago

“It was my fault that the address postcode had a wrong letter. However, the driver dropped the items off at an address that could not have been right. I do feel that you could have met me half way with a redelivery at 50%. Disappointed.”

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Posted 3 years ago

“Paid for next day delivery but it didn’t arrive until the following day.”

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Posted 3 years ago

“Very quick delivery and my Auntie was delighted with her flowers. The complementary chocolates were a lovely touch. Thank you. Will use again”

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Posted 3 years ago

“With the not-so-cheap handling/shipping charge, I'd expect better. The flowers did arrive on the designated day, yet the driver didn't knock and just left the box by the door. It was that email notification saying 'package delivered' telling me I had to go check where the box was. And it could've easily been stolen. Upon unboxing the flowers, they simply looked REALLY sad (see pic).”

EFlorist 2 star review on 12th September 2023

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Posted 3 years ago

“Ok I will be honest I was skeptical however when the flowers and the additional items arrived they were in top condition I've been a loyal customer of interflora for many years and they've destroyed at least six orders some potted plants even turned upside down in the box I can't use interflora anymore because I just don't trust them e-florist is exactly what interflora used to be when they cared about their customers I'm incredibly happy with it orders I've done so far which are to my wife and my mother-in-law and they've been very pleased with the gifts so thank you e florist I imagine you're take over all the interflora customers in time.”

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Posted 3 years ago

“My friend was ecstatic about her gift, perfect service and flowers were amazing. Cheap also compared to other floral deliveries I am now ordering for my daughters birthday this week. Brilliant!”

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Posted 3 years ago

“I ordered next day delivery flowers for a friends 60th birthday, they arrived 2 days later than expected and apparently were very dry and beyond saving. It was a random Sunday in September so not a popular or busy day so unable to justify the let down! Definitely dissatisfied and regretted placing the order. No response from customer service when I contacted them the first day after expected delivery.”

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Posted 3 years ago

“Flowers were nice if would have been handed to who they were delivered to( flowers were a birthday suprise) Unfortunately ,nobody knocked on the door, so flowers were just left on doorstep for hours in the heat Needed tlc Not a good practice Took flowers overnight to recover”

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Posted 3 years ago

“Excellent service. Lovely flowers. Great communication.”

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Posted 3 years ago

“I ordered some flowers for my aunts 80th who lives 200 miles away. I was worried that they would not look like the picture and that they wouldn’t arrive on time. They actually looked lovely and arrived as requested. Most importantly my aunt loved them!”

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Posted 3 years ago

“I ordered a bouquet for my sister in law's birthday as we were on holiday. After I ordered I found out she would be away on the delivery date so I contacted customer service and they changed it very quickly and easily for me. When we returned home, my sister in law said she was thrilled with the flowers and they lasted for over a week.”

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Posted 3 years ago

“I didn’t make an order. I emailed you to say that my email had been used fraudulently and you didn’t reply. I can only assume you are not secure or vigilant as a company. I advise others to use caution and consider the security of their personal details.”

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Posted 3 years ago

EFlorist is rated 3.7 based on 12,344 reviews