“I have purchased two tablets and two mobile phones off this company.Unfortunately the Samsung J7 2017 mobile I bought for my wife has developed a black smudge on the screen level with the on/off button.This phone was bought as a Christmas present for my wife,and after contacting eglobal they do not want to know,saying it has been damaged by us.Just to warn anyone contemplating purchasing an item off this company,you have no statutory rights and no guarantee should a fault arise.”
“They plopped my camera's box into a vinyl couriers bag and sent it overseas. With no packing. As you might assume, the thing arrived broken. I can't get my money back from them. They said I should've purchased insurance. Who buys insurance for the product's shipping? Thanks to them I now have a $300 paperweight. A dented up $300 paperweight”
“I bought a mobile phone in 10/01/2018 and according website the delivery supposed to be done in around 8 working days.
I received the track number and was checking on courier company website, but the parcel stopped in distribution. I contacted the courier company and they said that they did not find the parcel and I have to contact the seller. I sent a email to eGlobal Central asking to contact the courier company and check if they really sent the parcel and sort all this problem. They answered my email saying that they will contact the courier company. Since that day I have no answer about my issue. Up to this moment 23/03/2018 I did not receive my product and I did not receive my refund and eGlobal Central do not answer my emails. I really want my product or a refund. I do not recommend this company. eGlobal Central do not care about their customers and they are not trying to sort this issue.”
“Seems to be a Chinese Dropshipper that never answers emails. I got suckered by their .eu website and 6-8 day delivery promise. Absolute deception from them. I hate the weeks of no answers or replies while they decide what they wanna do. Better off elsewhere. I will never, ever buy from them again.”
“Camara quite working. Canon powershot xs620 hs. Had it 11 months, sent to canon for repair.
They replied that it was in a counterfit case, was out of warrinty, and sand was inside the lens.
Camara was new and never near any sand.”
“I saw lots of negative comments, but my friend had used them. I bought 2 smart watches and the service was excellent. I received regular emails. Initially explaining that tracking was not available, but a few days tracking was supplied. I was then able to track my parcel. They had several options for delivery, neighbour, change date, leave in safe place etc.
Excellent service.”
“This is what I told Eglobal
"Regarding the unit, If anything goes wrong with it, I will get it repaired locally. I'm not going to send it to Eglobal! From what I've heard, eglobal are terrible with sorting issues out. I'll cut my losses, and stump up money in the UK.
Message wise! Eglobal take WAY TOO Long to get back to people, and I noticed eglobal have disconnected the live chat! I think eglobal can't be arsed with all the complaints personally.
I wish I never dealt with eglobal. They are awful with communication. If something did go wrong with the unit, I would not see it again for possibly months.
I have left eglobal negative reviews on all sites due to me having problems with communication. I've messaged and messaged, and no one has the courtesy to respond. You can check that thus is true through the ticket system. So my negative reviews stand.
I certainly will not be buying from eglobal ever again, and I'll tell others as well."”
“Shocking customer service. Once they have your money then it is pretty much unknown when you will receive your item as they do not bother to tell you that an item is out of stock even though the webpage may show stock available.
Good thing is you have to use Paypal so simple to open a dispute and get your money back.”
“This dealer is a fraud.
Presenting evidence of deposit, they does not change the status of order status.
They will not answer the inquiries.
The reply sent is an automatic reply only.
Of course they do not ship a product, and of course do not refund either.
I will file a damage report to the police.”
“Ordered a watch from this site because the price was very competitive, paid extra for delivery in a hope to get it ASAP. Received DHL tracking number the next day. Two weeks later status on DHL was still "Shipment information received", never updated. Wrote to their support, opened request to cancel the order - never heard back. At the end escalated to Paypal, still waiting for refund.”
“Bought a. Canon speedlite flashgun. Was slightly concerned due to mixed reviews about company but decided to take the chance. Item arrived in about a week. Very happy with service and excellent price.”
“The phone that I ordered 17 weeks ago failed to arrive, and despite dozens of emails etc, they haven't given me a refund. I'm still waiting, but I admit that I've given up hope that I'll get my money back. NO ONE SHOULD USE EGLOBAL UNDER ANY CIRCUMSTANCES!”
“I had a specific digital camera in mind that I wanted to buy. This website had the cheapest price of all I found, plus they emailed me a 5% discount code, so it turned out to be even better value. Also had free shipping. Very happy :)”
