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eGlobal Central Reviews

1.6 Rating 424 Reviews

13 %

of reviewers recommend eGlobal Central

Company Reviews

1.6

Based on 424 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eGlobal Central 1 star review on 25th February 2021

eGlobal Central 1 star review on 26th December 2020

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 5 star review on 22nd October 2020

eGlobal Central 1 star review on 30th May 2020

eGlobal Central 1 star review on 22nd May 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 items for Christmas. Neither arrived on time, and I have not had a single reply to any of the messages I have sent them. It's the 19th of Jan now, and one of the items has still not arrived. I paid extra for insured shipping too. What an absolute joke of a company.”

Posted 3 years ago

“Awkward service looks like scumbag concern”

Posted 3 years ago

“Very bad customer service Very bad customer service, in my case the problem was that I bought a phone which they send somewhere in Europe dpd europe lost / stole my phone. To file a claim and to get my money back I contact e global central they send the parcel and the can open a claim in dpd europe, they open the ticket and nothing for a month, after send it to them 7 - 8 messages, very disappointed from this company they think the obligation with the customers ends when they send the parcel for me personally I lose 243 euro i never going back to this company ever !!!!!!!!!!!!!!!”

Posted 3 years ago

“This company is awful, no customer service, ordered item for a Christmas Gift on 27th November - arrived on the 6th January. The main issues is that they just didn't post it in time, and when i asked on this they just fobbed me of. The item was over €750.00. DO NOT USE THIS COMPANY -”

Posted 3 years ago

“Fraud. They do not have the items they advertise. I ordered on the 11th November and on the 5th Jan i still have not gotten my item. they gave me a tracking number but this went from the Netherlands to Germany to the UK. I am in Ireland. Avoid these fraudsters.”

Posted 3 years ago

“No words can describe deep enough how awful this company is. They don't carry anything, they just claim they do. They have yet to answer a single email I have sent to them. Wish I did my research. Upset with myself also. Hope people read these reviews. If people looked this company up first, this sham of a company would not be here.”

Posted 3 years ago

“More than 1month after my order is still to be processed and they aren't answering to my several contacts/emails.”

Posted 3 years ago

“Never recieved product or shipping details and emails went unanswered.”

Posted 3 years ago

“Nope, don't even think about buying from these guys. A month in, no dispatch, no communications. Luckily I got Paypal to refund the money after opening a dispute. Shipping is not even from Europe, the item was shipped after 2 weeks, that was two weeks ago, no shipping number, nada, but it did say it was shipping from Hong Kong... ha! That was after paying for the expedited 6 day shipping with insurance... Nope...never again”

Posted 3 years ago

“Ordered nintendo switchs x2 with them December4 not dispatched until the 9December but no more tracking up to the 19th December. Same old false information from emails . Reporting to Hong Kong Police anti deception coordination unit as all who have been scammed should”

eGlobal Central 1 star review on 26th December 2020

Posted 3 years ago

“SCAM SCAM SCAM 769.39 £ They don't send my parcel or refund my money SCAM SCAM SCAM AVOID”

Posted 3 years ago

“Total scam. AVOID! They took an order but because of a "system connection error" they can't refund me. Now I have to do a chargeback via my credit card. Here is the email they sent, which marks them out 100% as scammers! ======================== Due to a system connection error with our payment provider, we have had to cancel your order. Unfortunately, we are unable to process the refund to you due to this error. Any email you have received from us earlier is overridden with this email. For reimbursement assistance, please contact your financial institution who will be in better position to assist you in such regard.”

Posted 3 years ago

“I ordered 1 month ago as I thought I'd give them abit of time with whats going on, it took them over 2 weeks to dispatch they won't answer emails,now im going to have 2 very upset boys Christmas morning, you as a company deserve no stars , everybody stay away”

Posted 3 years ago

“The most horroble shop I have ever seen. No support. No delivery terms you can wait for your order for months. Any opportunity to cansel! DON"T ORDER HERE!”

Posted 3 years ago

“Avoid at all costs. Two months no product & no refund. They pull funds at time of purchase rather than at time of shipment. Bush League Chinese scam.”

Posted 3 years ago

“Order accepted over 2 weeks ago, no update on product availability and no sign of product. Please avoid this site”

Posted 3 years ago

“Bought a lens from them that was damaged, mailed them and they started a RMA, they took this against the courier company refused, adter that nothing was done?!? No responsibility what so ever!!! 👎”

Posted 3 years ago

“Scammed me for £173. Offered £10 compensation after product never arrived. AVOID THIS CROOKED COMPANY. What goes around you thieving bastards.”

Posted 3 years ago

“Avoid this criminal outfit at all costs. Ordered product and shipment never arrived. Refund refused due to no insurance taken. Sorry but who failed to deliver. Crooked bastards.”

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 1 star review on 16th December 2020

Posted 3 years ago

“Recently I purchase teleconverter from them, when testing the teleconverter, It was not working as it should be, creating a black line at the bottom of the photos I was taking. So I send it back as DOA "Dead on Arrival" it means faulty item I received with the evidence of the photos. They organised a courier to pick up, and send it back to Hong Kong for testing. Then they said they couldn't reproduce the fault, now they are expecting me to pay for the cost to send the item to HK which is £50, if I want the item back, now I have to pay for £50 + £32 = £82 just to get my faulty teleconverter back to me!!! which I already paid £108 when I purchased. Since I am demanding refund, now they are only going to pay £58.99 back to me. Simply I paid for their faulty item £108.99 , now only getting refund just £58.99. please don't trust this company... I have been in photography for the past 25 years , never experienced anything like this.. Please use "Panamoz.com" they are giving you 3 years warranty on all purchase, 100% reliable too.”

Posted 3 years ago

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eGlobal Central is rated 1.6 based on 424 reviews