“OMG firstly the customer service is outstanding, i had a little issue with my order. Spoke to Tom and he helped me so quickly and got it resolved.
Secondly my delivery got delivered the day after i ordered which is amazing and super fast.”
“I love EHPlabs! I have been using the fat burners for almost 3 years now! I love them because they make me sweat! The gummies do the exact same ! I wish you they would come out with an appetite suppressant!!! 10 out of 10!”
“Unfortunately there was a glitch showing on my side drinks were in stock and they weren’t I reached out the same day to cancel the order but it couldn’t be canceled as it was being packaged 🙄🙄 But they shipped two days later.. the order could have been swapped or cancelled.. I do enjoy EHPLABS products but customer service and customer updates aren’t the best”
“Sorry for your 3 but this delivery is not what i expected. Firstly you needed a signature to deliver , not sure why as i have plenty of drink deliveries through my vending business, then once I grabbed the delivery from the post office they only gave me half the order, so I have to go through the same process tomorrow. 3,s generous. Would I order again , not sure.”
“Disappointed with the lack of customer service and the implementation of AI chat bots. Disappointed with the lack of restocks on product flavours . This used to be a high quality and I am very disappointed to see how it has ended up.”
Hi Evelyn, We’re sorry to hear about your experience with customer service and the restock concerns. We understand how frustrating this is. Please contact our support team so we can review your order and get yo sorted :)
“Good range of products with great flavors. I personally love oxyshred in kiwi strawberry. Ive been getting into the hydrea during winter to stay hydrated - pineapple taste great. Fast shipping.
The sculpt tights are warm and comfy.”
“There was no scoop in my protien powder container. The watermelon cancer pre workout is not the tastiest. I also order the kiwi watermelon BCAA powder from another site. You are meant to drink it while you workout but the taste is awful.”
Hi Melissa, Thanks for sharing your experience. We’re sorry to hear there wasn’t a scoop in your protein powder and that the watermelon pre-workout and kiwi watermelon BCAA didn’t meet your taste expectations. If you’d like help exploring options or alternatives, please contact our support team.
“EHPlabs has been my go to for supplements and I always recommend it over other brands I've tried. I love to bake and when I make my protein cookies, brownies, cakes, and other sweets you cannot even tell it has the EHPlabs whey protein! Please never change the whey protein powder it is so versatile and why I always come back for more!”
“Delivery was not left on premise , customer should have the right to have their purchases left unattended, I don’t have a car and you expect me to walk and carry 3 boxes that are heavy and walk 2 blocks to my property. It’s absolutely ridiculous, please refund me my order and pick up your items from the post office. I will no longer be ordering from you . COLES supermarket offer the same products and can deliver straight to my granny flat at the back of the property u attended , it’s a shame that your loosing the sale.”
Hi Omar,
We’re sorry the delivery experience was not as expected. We understand carrying heavy boxes and not having them left unattended is frustrating. Please contact our support team so we can look into your order and options.
